Hotel berhampiran Mazotos Beach, Mazotos

I booked a cheap hotel as I only needed it to sleep and shower in as I was out everyday. You pay for what you get. However the amount of stress caused on check in I was not prepared for. I understand reservations may not appear for many different reasons so I have more patience and understanding than most, however to be told on check in there’s a piece of scrap paper saying I’ve been moved to another hotel 40mins drive away, when I was told their was rooms available, with no proper documentation and I have to pay for the taxi and somehow claim it back from some person tomorrow, then met with a shoulder shrug when I said no just isn’t ok. I spent all evening trying to sort out the check in. Communication failed terribly in this occasion. I was left to sit and basically deal with my reservation myself for 4 1/2 hours talking to the company I booked with, not knowing If I was getting a room here or not and looking for other places to stay. To find out there was a problem with the payment, which if I was told from the beginning it could have been dealt with a lot quicker and reduced the stress of trying to be sent to another hotel, not knowing if they actually had my booking. A lot of reassurance points were missed. Which wasn’t a great start to my holiday. However on another note, This hotel has huge potential and I don’t think the owners realise. It just needs some some TLC, with its location being 5mins from the airport, the beach out side, ***** of restaurants 30 seconds away, volley ball, water sports on the beach out front and 2mins walk from the bus stop to larnaka centre (or 30/40min walk) and only a 5min walk to the salt lake. The actual hotel needs some love and work to it. With the partnership it has with last minute.com and potentially others, it could do really well and stand a very good chance in the market. Just some advice , Get the pool and upstairs bar fixed so it’s suitable for leisure guests when they come next summer. As it stands you wouldn’t be able to relax in the hotel during the day. The lobby area is lovely and spacious, the decorations and branding is simplistic which is nice. The outside of the hotel looks lovely with the huge flamingo. Do up the bedrooms, get the showers fixed, re paint, fix the door handles , make it look fresh like the photos advertised. When you get more guests coming , then focus on re designing the breakfast buffet, so there’s more of a selection. Then focus on customer service and making it feel warm. Let people aware you have made changes and ask the guests to leave reviews, better your chances of new business and more money. As people read reviews before staying. Look at the surrounding market and competition, what are your USP’s ?, where do you stand out?. It’s such a shame to see a hotel with potential go to waste. I hope the owners see this and start to put some love into the hotel.

Confirmation with Best Western plus Larco, Pontou Street was made months before my arrival requested to put me in room opposite my friend's apartment. When I arrived the receptionist literally told me they are over booked i must go stay in a hotel 5min away for one night and I they will offer me lunch or dinner, like half board. I wanted to experience Larnaca eat in different restaurants everday Luckily I was with a friend who is a local, she immediately said No because the hotel for transfer was terrible, tried another and she said No terrible as well. Eventually I was booked in another hotel for one night called Leonardo Boutique Hotel, George checked me in, he was fantastic. I will stay here next time because location is great and hotel is very clean. My evening with friends was ruined, even the person driving to the new hotel wasn't happy. What upset me the most about Best Western plus Larco was being ordered to go stay in a different hotel without apology. The first thing to say is to apologies and explain the situation. Even the next day when I came back to check in, the lady at reception was so defensive agressive speach, she just said they are just receptionist they don't make decisions then I told her she never apologised and then she replied oh im sorry. That already spoilt my stay. I thought your employer gave you the job and you must take responsibility, sometimes by just apologising, you are the first point of contact and depending on how you speak can make a difference to someone's stay. It was my first time to stay with Best Western and I dont wish to stay with them again.

Service was good , Breakfast was ok . Check in fast but why in the 5th floor . ATM machine - hard to find . Some activities are not clear . Room Service menus is very limited . Oudi

Room spacious and clean. Had ground floor room so imagine other ones are even better. No complaints with it. Happy I stayed there given the price. I was solo male traveller. 5 minutes walk at most to Lazarus so brilliant location.

We were staying just down the road from The Library Hotel however decided to pop in for a drink one afternoon. We were unhappy with the accommodation that we were staying in elsewhere in the Village and potentially looking to move. We were made most welcome by Kalliopi (hope I have that right). We had a drink and played cards awhile. The hotel was peaceful and calm and relaxing. We took a little look around. We decided to book a meal for that evening. We were told that it was a set 3 course menu at €19. The food was extremely good. Simple, but good quality and well cooked. Would have no hesitation about booking this Hotel if we were in the area again. Oh....and it transpired that another member of staff (Ariadne) had helped us in finding our accommodation earlier that week

This property surpassed my expectations! The location is fantastic and close to many shops, restos and the beach. Then the breakfast - I could see it was well curated and effort had been put in - there was a unique salad made with quinoa and figs that was delicious. But the highlight has to be the service rendered by the owners. They were warm and very very helpful - offering advice as well as helping with things like tours and cabs. A brilliant stay I had and I will recommend this place in an instant.

What a lovely place to stay. The room was spotless and completely sound proof! Ok, you don't get a sea view, but a short walk and you're there. The breakfast was superb with plenty to offer. The bathroom was a delight including a corner bubble bath! All the staff were friendly and helpful. I'd stay there again.

I was very pleased with staying there. I can't say one bad word about about the hotel. Very nice staff, nice place, beautiful swimming pool, good prices at the bar for refreshment, cozy outside area for eating. If somebody like me, likes cats, that would be perfect hotel for them as there are locally cared street cats close by in a green area, which keeps rats and bugs away.

Not sure, but this feels like a family run place. The apar**ent had everything we needed, and it was especially nice to have a bathtub. The view is amazing. If you are a light sleeper, bring earplugs as there always seems to be something going on along the beach. So nice to be able to step outside and go for a swim. Can't wait to return.