Hotel berhampiran Syekh Burhanuddin Mosque, Medan

That was my first time to visit Medan. Luckly, I chose the right hotel. It is located at the heart of Medan with good city view. I can explore nearby easily. Also, it is near with Medan train station. The room was clean. The staff is very helpful and try to serve well. The price is also reasonable.

Positive points: - Comfortable bed - Clean room (except the bathroom) - Smart tv with streaming apps (but you must have your own subscription) - Room size - parquet floor - Location Negative points - Deposit is a MUST (hotel thinks that any guest has malicious intent to steal room items. Please, they’re not even the top of the line). You cannot use this deposit to pay room service (maybe can if you deposit more, like much more). Upon checking out, the front desk will have sb checking the room before refunding your deposit. Geez. - soundproofing is non existent. You can hear ppl next door, the traffic, nearby train, and worst, the noise from the club on top floor). Tried staying in a room facing the pool. It helped to reduce some noise from traffic and train, but does not eliminate it (and they charge more for this room!!) - breakfast is basic - bathroom drainage cannot completely drain water. Take a shower in the evening and you will still see some puddle in the morning. Gross. - wifi is hit and miss

Excellent personal service by all the staff. We had problems with our initial room in that it had no windows (which wasn't mentioned in the description) and the shower flooded the whole bathroom, which made everywhere feel damp. However, the staff found us another room for an upgrade and that was much better. The location was good, allowing us to walk to the old town and also some of the newer shopping centres. Overall, good value for money.

The restaurant in Aryaduta called The Kitchen, I have tried their Watermelon Yogurt, and it was delicious. I couldn't finish and ask them pack for me, they even take the initiative to send it to my room. Very good service.

Room is clean but not fitted with night light lamp . Mattress is a bit too soft but pillow is too hard . Maybe that made me cannot sleep nicely . The sound proof is not that good and next day TV sound can be heard if the room have internal door access to other room type . Elevator service seems to be a bit slow .

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

semuanya memuaskan murah tapi mewah bagi yg yg low budget fave hotel boleh di coba ada ruang musholla bg yg muslim nice banget bagi yg bukan pasangan saat mandi shower pakai penutup yaa kacanya gak tembus pandang tp lumayan membayang yang males makan diluar pesan di fave juga lumayan enak

Recommended Hotel, servis dari pintu masuk security ke parking sangat memuaskan, security mengiringi dan mengarahkan lokasi parking, receptionist pun sangat peramah, walaupun hotel ni bangunan lama tapi sangat bersih dan terjaga, untuk breakfast ada banyak variasi pada menu, memandangkan ia adalah percutian keluarga, memesan bilik bilik bersambung, hotel ini juga menyediakan hiburan untuk tetamu hotel dengan persembahan tarian singa pada Tahun Baru Cina

Their service is great. Their room is cozy and clean. Their location is near to go Merdeka Walk and Deli Park Mall. Behind the hotel there is KFC as well. Thank you for HM Bu Emmy, who always greet me, Kak Merita, who allow me stay 1 month with a good price, Kak Ayu, who assist well and Kak Yori, who clean my room well. Also all the team that I can't mention the name one by one. Well done, team. Keep the great work!

We had such a wonderful stay at Swiss-Belinn - Ade was extremely friendly and helpful,, and made our stay so lovely! The bed is super comfortable,-excellent hotel, and all small details have been considered on behalf of guests. Very good value for money. Food is also quite good.nd the coffee at the restaurant is insanely good. Seriously, we are still talking about it. I can't wait to come back and see Ade and the rest of the wonderful staff!