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Hotel Santika Premiere Dyandra Hotel & Convention
4.4/593 Ulasan

Hotel Santika Premiere Dyandra Hotel & Convention

Medan|0.65km dari Inul Vizta

Tempahan terakhir 24 jam yang lalu

I stayed here 4-nights for a conference that’s also happening in this hotel. So many things have gone wrong and enough reasons for me not coming back. 1. The reception (or should I said “deception”?), misguided me. They said my room is upgraded to Premiere room, with complimentary afternoon tea, and minibar. More about this below. 2. Went to the room but nothing special, also the weird furniture placement makes the room smaller. Room has view but mostly just building roofs. Appreciate the giant shower head though. 3. Went for afternoon tea with my business colleague and the waitress said I’m not eligible for the complimentary. She said the receptionist made a mistake. Fine. 4. Got a call from reception, she said that Ieft my ID card at the reception. Which can be avoided if she did not forget to pass the ID card back after she copied it in. Went back to reception to get my ID card, and ask the reception about the afternoon tea to confirm whether I’m eligible or not. She said not and the minibar also not free unfortunately. Thank God I haven’t eat anything from the minibar 5. Breakfast at level 3 is unorganized, chaotic, and basically madness without crowd control. However I managed to get to the level 10 which is more quiet. Food quality is average. 6. I realized an item missing from the minibar, I did not consume them at all. I called in the operator and they were like “are you sure you’re staying alone, Sir?” I’m like… unbelieveable, why don’t you check with the housekeeping if they removed it or else? I just don’t want it to be billed on my room charge. I know it’s just a potato chip that I could easily replace from minimart, but imagine if they took other items and then billed it to your room. 7. The only nice experience I had in this hotel is the dinner, food surprisingly decent. Also the service is nice (maybe because we were the only customers?). Oh and concierge staffs also very helpful keeping my deliveries and helping me with my stuff when I checked out without me asking.

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Lihat Ulasan Tetamu untuk Hotel di Medan

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RedDoorz Hostel @ Capsule Inn Medan
4.1/53 Ulasan
這家酒店的性價比很高啊 房間乾淨 客服熱情友善 而已周邊還有很多餐館,咖啡館,便利店 靠近Sun plaza shopping mall
Selecta Hotel Medan Petisah R Signature Mitra RedDoorz
2.4/53 Ulasan
Good place in medan 🥰🥰🥰
RedDoorz Plus @ Centrium Katamso Medan
3.8/511 Ulasan
Ramah baik dan saling tolong karyawan nya. Tolong fasilitas pemanas air di tambah
Dazhong Backpackers Hostel
4.5/52 Ulasan
Loved this hostel in Medan. If you want a local experience then this is it. A lot of local students and everyone was really nice + the owner is available and helpful with everything and speaks good English ! Nice common area to hangout and the neighborhood is so cozy - small streets and shops warungs, friendly people everywhere and authentic feeling - no hassle no problems only smiles everywhere. Definitely recommend for people who want to see real life and culture. I was supposed to stay only one night but ended up staying 3. Don’t hesitate
Adimulia Hotel Medan
4.6/5133 Ulasan
The room is big n the food also good… love the soto n satay… also very in love with kopi hitam
Super OYO 93064 Alhesa Residence
3.4/56 Ulasan
Lokasi sangat strategis, bagus, kelengkapan mandi ok kecuali sikat gigi, kebersihan ok. Pokoknya rekomendasi sekali menginap disini. Top

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