Hotel Perniagaan di Melbourne

Took my grandsons for an overnight getaway. They loved the pool, streaming channels and watching the trams below. Generous size room and all the amenities we needed. Short distance from Southern Cross. Friendly and helpful staff. Will definitely return.

Recently had 5 nights at this hotel with breakfast included in daily tariff. Excellent hotel in great location for the theatre district. Easy walking distance to free trams and multitude of mainly Asian restaurants. The room was well appointed and very clean. Bed was extremely comfortable.. Haven't slept so well for ages.. The room was cleaned and made up every morning with clean towels etc. The sheets were changed after 3 nights. Breakfast was adequate with several cold selections as well as tasty hot selections of bacon, eggs, sausages, eggs, mushrooms, tomato and other daily changes. All staff were very helpful and pleasant but the standout was 'Guy' We had several interactions with him and he was amazing in his caring customer service. This hotel is very lucky to have him onboard. He was extremely helpful on all levels and a really nice genuine man. Will gladly return to this hotel on the next sojourn to Melbourne.

The location is excellent. The room is clean and comfortable. The check-in and check-out function quickly and pleasantly. However, the breakfasts were always a bad start for the day. The breakfast restaurant is small and the tables are placed very close to each other (you feel disturbing other guests as you go to your table). For entering the breakfast restaurant, you have to wait in a long line. This line becomes longer, as some guests have forgotten their room number or are claimed to have not the breakfast included. This discussion prolongs the waiting time. Upon entering the breakfast restaurant, you have to confirm your name in addition to stating your room number. There are no fresh vegetables. To get a couple of fried eggs, you have to scan a code, This scanning does not function. Since there is no scrambled egg at some occasions as a compromise, you have to ask for eggs and wait for them. Sometimes, you get wrong number of eggs. There is no flow. To fix your drink (for instance orange juice) you have to go to the entrance (via the smal passages between the tables) and then go to the other end of the restaurant for eggs, bacon, etc. The coffee machine gives more cappucino than there is room in the cup. The restaurant opens at 6:30am on weekdays and 7:00am on Saturdays and Sundays. There are no options, in case you have an early flight. The staff appears to be aware of these problems and refer to the management instructions…

Perfect location and nice staff. But that’s all. The room was completely different from the photos. There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor. If we knew this, we wouldn’t have booked this hotel. Location is perfect so I would recommend this hotel to people who don’t really care about shower.. Other rooms could be different and better than our room…

Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.

After staying here for one night I can easily say that was one night too many! First finding the place; simply put it can be easily missed. After three rings of the bell someone finally came out to check us in. Usually at check in, you get a run down of wifi or breakfast especially if it’s part of your booking, yeah none of that. Room - look it was adequate and if one was able to sleep through the unknown noise at 12am (outside) and the constant slamming at doors my personal favourite at 2am then you’d be fine. The bathroom was well yeah, massive crack in the glass, framework barley holding on with the rusted screws, dirty towels and even after turning the tap on and the mechanism to just have the shower head on, one also got a foot bath as the bath tap also stayed on. Breakfast- oh my lordy here we go, buckle up. We wandered down just before 9am breakfast is 6-10 so keep that in mind as you read on. When we arrived we were the only people, I nearly fell as there was a ramp which wasn’t easily noticed as you walked your way through the iggly piggly placed tables. There was a worker whom was dressed in chef clothes mopping the area, no greeting either. The food well look maccas would’ve been much better and much hotter!! There was hardly any food left in the ‘warmers’ the what I assume was French toast was absolutely disgusting! Due to the lack of hot food I opted to get some toast, well the machine was turned off and not just at the appliance but the wall!! The tea and coffee situation was all over the place; cup from here, tea from there, hot water over here and milk over there. Maybe make it make sense? And to top it off as one would expect, more and more guests started to come in for breakfast and guess what? No more food was cooked!! So safe to say with the poor amenities, the dreadful breakfast, the tripping hazards and most of the rude staff - yeah don’t come here!

Stayed here as a Diamond Ambassador in an iconic suite - Check in experience was great, warm welcome, benefits acknowledged and welcome drink provided. Amazing room, ridiculous amount of space, comfortable bed, great little office/working area. Unfortunately, the general level of service/care factor is lacking especially when staying in a room costing over 1k a night! One of my complimentary water bottles was open/used and about half empty, yuck. Later that day I wanted to use my $25 credit on the minibar 200ml bottle of gin (which is listed as inclusive of 4 mixers). Gin was missing from the mini bar I couldn't find it. Called down to reception to ask if it was by request, they assured me it should be there and would send someone up. Waited 2 hours and no one came which frustrated me as I was waiting so called down again and was assured someone was on the way. Someone did arrive with a huge bag full of everything except the gin. When questioned didn't seem to know what I was talking about, I had to point to it on the minibar menu and was met with a very confused expression, he left. Then about 30 minutes later a different person arrives with the gin bottle, success. However upon checkout there were a bunch of mini bar items charged which I hadn't consumed, and in fact were not even missing. I hate having to have that conversation but after only 3 words they were ”happy to remove them” which makes me think this isn't an uncommon occurrence. I later noticed that the mixers were charged as well where as they should have been included with the gin purchase cost, but I couldn't be bothered wasting my time to try and sort it out. Club lounge service was attentive but did fill up and get quite busy in the evenings however my drink was always topped up and the staff there were friendly and engaging. Temperature control seems non-existent in the room and I'm convinced it makes no difference what you set it to. I had my do not disturb on until mid morning, so as I was leaving for the day dropped by reception and said I may have missed housekeeping and could they have someone make up the room. Arrived back a few hours later and it hadn't been done. All up a real mixed bag here, but can't help feel my simple requests were a bother and inconvenience.

Great location for shopping and eating out. Stayed overnight for a gymnastics competition. Got some shopping in and only 5 mins away from gymnastics centre. Staff were friendly and helpful. Rooms was clean, shower was spacious and hot with good pressure bed was very comfortable

Visited this hotel for 5 days second week of April, the check in was a bit vague with the reception laying more attention to the guest trying to get money to play the pokies than the actual check in process. Hence I wasn’t really indicated where the room was or how to head up to the elevators or presented with any of the other facilities of the hotel, until I asked of course. No complaints as the receptionist was adequate to the standard of the Australian hospitality service. Room was quite on the second floor and spacious but bed wasn’t very comfortable. Also the showers lack water pressure but this is very subjective. The restaurants are okay and they offer a variety of meals nevertheless no buffet breakfast but there are plenty of choices around the area too thst you can Uber in. The reason it gets 4 stars for me it’s because of the location which is convenient for me and it has the facilities I require during business travel. Overall a nice hotel and the rooms were dressed every day which is also a plus on this lack of service environment we live in today. Oh it also has free parking and I didn’t find it too noisy as other people have complained about.

Lovely modern room & very clean. Ground floor request was honoured thank you Quality as there are no elevators to the 2nd floor. So be ware if mobility issues Parking is not outside your room so be mindful of that. Reception very friendly & helpful. Only gripe would be to the restaurant/bar. Upon checkin we could see an entry via reception into the poker machine area which we thought normal. Not so as only open due to a wedding or conference. So you then have to go all the way round to the front to the Hotel to the restaurant. Bit inconvenient esp as it was raining. Could drive around but had had a cple of drinks so did the right thing & walked. I otherwise would have given 5 stars. Location not as close as we expected to airport & given Melb traffic leaving that bit earlier is always recommended