Hotel berhampiran Killarney Lakes Reserve, Melton, Melbourne

Check in was really easy, also it doesn’t mention online but you have to make a $100 deposit before you can actually get checked in to your room and it has to be done with a card. Otherwise great service and rooms were tidy.

Choose another venue, this one is not worth the price. Customer service is non existent. The other couple with us felt very cold in their room so we asked for another blanket as there were no spares in the unit even though their guest Information says there is. We never got the blanket. There was no window covering on one of the windows in our bedroom and as it faced west, the room got very hot in the afternoon not to mention the sun streaming in first thing in the morning. The plug in the sink in our bathroom did not work which made it difficult for my husband to have a shave on the day of our daughters wedding. Maintenance agreed that it was faulty but couldn’t fix it until Monday, this was on the Friday. We never saw him again and we were there until the following Wednesday. The unit is for 4 plus people but only has seating for 3 in the lounge room. We requested another chair, also did not materialised. They missed servicing the unit one day and we had to find a place to dispose of our rubbish as the bin was full and our supplies had not been replaced. The only good thing about the quest was the location but I would NOT stay there again.

We booked a week long stay with our daughter, we missed the first day of room service attending to the room we put our sign out for a clean on Good Friday and received a text message to say all room cleaning would resume the following Tuesday. Good Friday I can understand as it’s a very significant holiday but the Saturday Sunday and Monday I found to be bizarre and the only place I’ve ever had this occur. The hotel itself is beautiful, clean and in a fantastic location but the lack of servicing over a long weekend when you have a family holiday doesn’t really work.

Asrama anak perempuan saya betul-betul bertentangan Walaupun ia adalah kawasan yang tidak bebas, anda boleh menaiki trem percuma hanya 400 meter dari perpustakaan Ia sangat mudah untuk menaiki trem atau berjalan ke mana-mana setiap hari. Saya menginap selama tiga malam dan menukar kepada dua jenis bilik. Bilik ini mempunyai dapur dan ruang tamu, sangat dekat dengan Pasar Wei Ma! Kelemahannya ialah tong sampah dan tuala mandi tidak ditukar sejak beberapa hari ini, tetapi kami tidak peduli, kami hanya boleh mengeringkan tuala mandi di balkoni .

Perfect location and nice staff. But that’s all. The room was completely different from the photos. There’s nothing like curtains to block the water from shower and the water just splashing around the toilet and the whole floor. If we knew this, we wouldn’t have booked this hotel. Location is perfect so I would recommend this hotel to people who don’t really care about shower.. Other rooms could be different and better than our room…

Stayed here over two nights with my partner and we both were VERY happy with the stay. The ONLY thing unfortunately that we did not like was the fact that the bed sheets had several blood stains on them which was highly concerning. I called them for a replacement which they were HAPPY to do however i figured since i'm just staying for 1 more night i would use the extra blanket stored away in the room in hopes that no one really uses it and that it is clean throughout because it also gets washed after every stay. Unfortunately even that was kind of dirty with dried up white crumbs on the fabric (kind of looks like dried up dough). By then, it was already too late to call for a replacement and had to settle with that. The oven also could not close completely and i had to put a chair against and under the handle bar to keep it closed. Other than the blanket cleanliness and oven door, everything else was perfect. My partner and i absolutely loved the place and despite the negative aspects of the things mentioned, do keep in mind that the hotel staff were more than happy to fix the issue and were very friendly, which i did not take them up on the offer as i did not want to hassle them for just 1 more nights stay. Therefore, if you decide to stay here, just make sure you check everything and request anything before the after-hour times. Additionally, their customer service was also very friendly as previously mentioned. They also allowed a late check-out by 1 hour, free of charge which i really appreciated. They were very patient and exceptionally welcoming every time i spoke to them. The check in and check out process were all quick and easy and i would highly recommend a stay here. It's pricing is great as well and they are close to the CBD!

Space is the first hostel of my trip and it’s set the bar pretty high! Staff are lovely, everywhere was always super clean, beds are comfy, towels are provided and you can even grab a fresh one every day if you wish. Location is great, would recommend the Queen Victoria Market for something to do and “pizza pizza pizza” was lush. There’s nothing “on” as such at the hostel but this didn’t bother us. The only thing that would be good is some extra fridges as they were packed full every day and it was hard to put your own food in anywhere. Would definitely come back.

We were warmly greeted and served by front desk personnel Tina on 28-Nov-2023 evening. Everyone is equally helpful, even though it is a busy hotel with many travellers checking in and out. Hotel room is simple but the hotel location is great, right beside the Chinatown and the CBD area etc. You can walk to anywhere, K-Mart, plenty of restaurants and shops. Lovely breakfast spread enough to start our day well 🥰

Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.