Hotel berhampiran Melbourne Central Railway Station, Melbourne

Generally, the hotel room was clean except the cups were not washed and kept. The location was great as it is very near to Melbourne Central Station and walking distance to Queen Victoria Market and State Library. The staff was friendly and helpful.

We were warmly greeted and served by front desk personnel Tina on 28-Nov-2023 evening. Everyone is equally helpful, even though it is a busy hotel with many travellers checking in and out. Hotel room is simple but the hotel location is great, right beside the Chinatown and the CBD area etc. You can walk to anywhere, K-Mart, plenty of restaurants and shops. Lovely breakfast spread enough to start our day well 🥰

Didn’t expect that our room has a view of a wall from the next building. I should have taken a photo to show. Halllway is narrow. Buffet food- same food serves everyday and not much choices. Had a tummy bug on our first day after having buffet breakfast. I suspect it is the coffee machine. On a positive note, location is perfect and close to some nice resto.

A lovely, free, chill and energetic place. I stayed more than 7 nights cuz it’s my favorite place in Melbourne. Makes lots of friends and cook many food. Play ping pong with everyone. The price is super valued for the gym, the lobby, the environment, everything I’ll say that. Definitely be back again!

Selepas menginap selama empat malam, keseluruhan penginapan adalah agak baik, bersih, tenang, sepadan dengan harga. Iaitu, kemudahan itu lebih lama daripada yang ditunjukkan dalam gambar, dan pembersihan rumah harian telah dibatalkan semasa wabak, memerlukan janji temu.

Location is great and near to the museums. Trams are also nearby to move around the CBD. The famous croissant is just next door. The breakfast have halal friendly options. You just have to state clearly you need halal so they don’t grill your bread with the bacon. To note that some of the items don’t have the names of the food. So do take note to ask first if you require halal options.

Extra night. Already booked and remark for same room but have to move. Got a phone call after rechecked-in and I leaved the hotel for sightseeing. So have to back to the hotel for moved all stuffs to other same type room

First of all, I ‘d like to offer my impressive feedback to the hotel, no matter how the attitude of the hotel staffs and the facilities are demonstrating the good quality, especially the the reception let us to postpone the check out time initially. It definitely fits in the guest situation and shows the great caring in all. Even I don’t know the name of the above staff but he is a Thai’ d young gentleman!

The hotel is run by to most horrific people imaginable.. who have no vision for long term building of wealth. But the fish rots from the head down, so the owners set the tone with a toxic culture that marginalises already vulnerable people. They hotel takes money from an organisation that is supposed to be housing people after a building fire and other people whom are at risk of homelessness. But, the profile the Unison Housing clients and treat them terribly when they check in and impose conditions that are unrealistic, unjust and but those already vulnerable people in danger of eviction from the hotel because they are being subjected to rules no other guests has to follow. The hotel look down on the Unison Housing guests and think they are better than them and treat them as such. Where’s in reality the real criminals are the people running the hotel that will do anything for short term immediate money by not keeping up with maintenance and think that is how you create long term wealth. The washing machines need fixing and are crazy loud. They didn’t supply toilet paper but the smallest amount that would only last a few times going to the toilet. No crockery, cutlery, anything to cock with at all, no toaster because the kitchen power point is so high up it is unusable, so you have to use it on the lounge room floor and if you did use a toaster you could possibly burn the place down. What kind of people take a booking for vulnerable people who have been through an incredibly traumatic event like a fire, impose unreasonable conditions and impose eviction on them for having support people caring for them and then evict them because of this. If this is how you need to make money there is something deeply wrong with the individual. They also have a person tracking the movements of Unison housing guests by having staff sit at the entrance and write down their comings and goings which is incredibly triggering for a woman that had a rapist stalking them. Knowing that information Unison Housing directed the hotel to place someone who had been stalked into an apartment that had been broken into and complied with that request. I will never and could never understand how people could place a vulnerable person with all this trauma into a situation like that and be okey with themselves afterwards and think they are fabulous in their cheap ass shoes. Me the victim, me the vulnerable the at risk of homelessness had better shoes and they look down on me because I had been through a fire and were being housed by Unison Housing who didn’t do a job that was any better. I would never stay at this hotel or any of the other franchises when this is how they conduct themselves.

We booked a quick trip to Melbourne for the footy. Because it was only 1 night we booked only a basic king room, and I also wanted to avoid a noisy 09 room. Arrived at reception to be informed they had upgraded us to an 09 room. I told the check in agent I did not want that room, despite it being an upgrade, and would be quite happy with the original room booked. She insisted on contacting the manager and they eventually moved us to an executive suite. This was a large and comfortable room, excellent bathroom and shower and comfortable bed. We did not notice any loud noise from Swanston Street from this suite. Quick trip up to the club lounge for a few drinks and nibbles before footy. Drink selection improved since our last visit and now a selection of spirits is available. Club lounge has nice staff. Breakfast there in the morning was also good. The club lounge has very nice decor. Will be back for 3 nights in August so hopefully will be as enjoyable.