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Crown Towers Melbourne
4.4/5140 Ulasan

Crown Towers Melbourne

CBD Southbank|0.33km dari ANIBT
I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

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Oaks Melbourne on Market Hotel
4.5/561 Ulasan
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Great location- very central. Staff were helpful and friendly. We had a large car that wouldn’t fit in the carpark, but they have clear instructions on which other carpark to use so it was no hassle. Room was spacious, well appointed and clean (2 bedroom apartment). Also quiet. Will definitely book here again.
Clarion Suites Gateway
4.3/5110 Ulasan
CBD
The room had a good view and is a good location for if you’re planning to visit Sea Life but it’s kind of far from the central CBD area. The room itself was also very big and clean and I was provided with all the necessary amenities.
Quincy Hotel Melbourne
4.3/5111 Ulasan
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Quincy was definitely the best hotel during my trip in Austrailia. All the staffs were lovely. I loved the room service and club lounge the Q. I was kinda moved by Happy hour. They offer oysters!!! The breakfast foods at the restaurant was so great. I cant forget the taste of the vetnamese rice cake. Im gonna visit again when i go back to melbourne.
InterContinental Hotels Melbourne, an IHG Hotel
4.3/5129 Ulasan
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A great three day business trip on the Ambassador Floor. A lovely large room. Good housekeeping. An excellent breakfast and very convenient. We really enjoyed the location on Collins Street and the very helpful and efficient staff
Aura on Flinders Serviced Apartments
4.4/5131 Ulasan
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I really enjoyed my stay. Beautiful location and an incredible view from the one bedroom apartment balcony. Reception hosts were very friendly and helpful. Would definitely stay here again! Thanks so much! 10/10!
Brady Apartment Hotel Flinders Street
4.1/540 Ulasan
CBD
This apartment was ideal - it had all you would need for a week long stay - washer, dryer, dishwasher. It was larger than my sons apartment in Canada Water in London. I could stream my own things on the TV - separate bedroom and lounge area. Safe in room. Plus a super unexpected bonus the room had a balcony. I would certainly recommend this to any traveller for short or longer stays. Plus there a lovely little friendly bar just a few minutes walk and Flinders station 10 min walk. If i come back to Melbourne i would stay here for sure.

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