Hotel berhampiran Immigration Museum di Melbourne

Well located, spacious, no window, no natural light, quiet, comfortable. The bathroom sink is only for washing hands. There is a shelve, so, it is not possible to wash the face or the teeth. The kitchen is convinient. There is a washing machine outside the room, 8AUD wash and dry. The bed sheets don't isolate enough the bed linen. It is gross when accidentally touch it, it has stains. Overall a pleasant stay.

We didn’t look to the hotel for more than just a bed for the night, so didn’t check out the other facilities. The bed was comfortable, the shower was nice, and the room was set up in a modern and pleasant way. The room has most of what you need but it is very small, with very little space to even set down a suitcase. I would have preferred access to a full size ironing board rather than a desktop one.

You should not book this hotel on Thursdays or Fridays because they have a very noisy dance club downstairs which plays ridiculously loud music until 2 am in the morning. The loud noise is accompanied by a bass sound shaking through the walls. This club sound makes it impossible to sleep when the club is in operation. When I complained the staff told me I should have known about it because they advertise it as having a dance club and gave me a pair of ear plugs. The ear plugs made no difference and frankly no one could of expected hotel rooms to be booked out subject to the level of noise I experienced. I would never book in this hotel again even though its location, cleanliness and service are good. BE AWARE CANNOT SLEEP IF YOU BOOK A ROOM ON THURSDAYS OR FRIDAYS.

This apartment was ideal - it had all you would need for a week long stay - washer, dryer, dishwasher. It was larger than my sons apartment in Canada Water in London. I could stream my own things on the TV - separate bedroom and lounge area. Safe in room. Plus a super unexpected bonus the room had a balcony. I would certainly recommend this to any traveller for short or longer stays. Plus there a lovely little friendly bar just a few minutes walk and Flinders station 10 min walk. If i come back to Melbourne i would stay here for sure.

Incredibly welcoming staff at all stages - check in, room service, amenities and during breakfast. Can’t rate this place highly enough - also has some brilliant restaurants and bars within. Gym is really well kitted out and 24 hours. If you’re staying in Melbourne and can stay at the W - please do it and thank me later

Location is great and near to the museums. Trams are also nearby to move around the CBD. The famous croissant is just next door. The breakfast have halal friendly options. You just have to state clearly you need halal so they don’t grill your bread with the bacon. To note that some of the items don’t have the names of the food. So do take note to ask first if you require halal options.

I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

酒店距離雅拉河步行五分鐘不到的距離，去河畔吃玩都很方便，過橋到弗林德斯車站的市中心也就幾百米。鬧中取靜。可以自助辦理入住，酒店用品齊備，有微波爐可以熱食物，簡單炊具備用，乾淨，個人覺得床太軟了。房間裝修，床頭的小電台挺工業風。

We stayed here 3 nights in our travel trip. The hotel located in centre of the city. Price of room staying is valueable. Breakfast is good and enough for traveling day.. Nice staffs. We left early morning with great brf take away. One thing we are not really happy is that we had to wait for a 35-40 mins to check in, even we came after 15:00. The hotel requested a deposit per room even we made 2 reservations for all. It took time I think. I traveled more than 40 countries in the world but almost they used one card for one deposit only. We really made questions ourselves about reason why of this matter. But overall we had good time at the hotel.

This hotel is pretty new, just opened a few months ago. The staff are friendly, we were able to check in 2-3 hours before check in time, many thanks! The pool is big and also the gym and sauna was much bigger than expected. Great rooms with bathrobe and everything you need. Many elevators, never needed to wait long.