Hotel berhampiran Kaftan Princesas, Melilla

作為西班牙五百年歷史的這個飛地，確實建設得不錯，為了經濟出行，訂了這個酒店，相當於國內“維也納”這類經濟型酒店的水平，在西方國家，拖鞋、牙刷都非環保的用品都不要指望；到酒店是上午，告知12:30可以入住，丟下背包於酒店就出去逛了，酒店所在的位置是梅利利亞的核心區，這個方面值得去住的，沒想到12:30回到，房間還沒有，在大堂等了一個小時；西班牙語在世界上非常頑強，西班牙及南美國家，能夠説英文的比例不高，比歐洲其它小語種的國家都差，所以，溝通起來也不方便；第二天早上八點飛機，六點退房後沒打到出租車，按照Google maps指引走路去機場，發現最後的路段沒有因為一個隧道近路而修正，實際上比導航少二十分鐘即同時四十分鐘走到機場，也説明這個地方有多小；沒見到東方人，但非常值得轉二天的城市。Malaga或者馬德里飛過來都很方便。

Un hôtel moyen placé au plein centre ville donc près de presque tout, à deux pas du port aussi. Les chambres manquent un peu de prises il y’a juste deux, sa reste personnel, mais j’avais ps mal e truc à charger après toute une journée absente de l’hôtel Le traitement du personnel est correcte, un peu déçue par contre avec les femmes qui passent pour faire le ménage, j’avais demander gentilmente si elle pouvais psser plus tard, faire genre 2 ou 3 chambres suivantes puis passer pour faire celle où je me trouvais,car ma fille de 2 ans dormais, et sa réponse était que non qu’elle devait nettoyer maintenant la chambre donc j’ai laissé tomber, on a jamais eu ce problème auparavant avec d’autres hôtel, ils ont toujours été très gentil et compréhensible avc nous sur ce point là. Les meubles de la chambre sont un peux vieux à mon goût mais pr contre le matelas est très confortable, on dort bien et sa sent à propre Les chambres sont très propre donc on oublie le setup d ela chambre Le déjeuner est très bon Servant très sympa et gentil

Spent 4 nights here in July 2023. A very peaceful place with big rooms and balconies as well as a superb pool. Really enjoyed it! And I actually did like the architecture. Room was super clean. Breakfast buffet was nice and dinner as well. English is a bit an issue and the beach is a little walk downhill. Really loved the views and the big pool! Little renovations of the floors and it will be perfect. Enjoyed it here!

Four of us stayed here in 3 rooms, paying €258 per room for 4 nights using a Black Friday deal and my Meliá Rewards 20% discount. Although the hotel had promised me an upgrade in view of my Meliá Rewards gold status, my friends who arrived earlier than me were given better rooms than me. Diego's excellent problem-solving skills resulted in my move to a much better room with a sea view. It was only Diego's second day working at the hotel, but he gave the impression that he had been working there for years with his in-depth local knowledge and friendly efforts to make everyone happy. He was by far the most helpful member of staff in the hotel during our 4-night stay, and he speaks excellent English. The hotel's location is perfect - very close to the bars and restaurants of the city centre and also close to the beach. The refurbished rooms are very comfortable. The built-in bedside tables are far enough apart to accommodate wider beds, which suggests that the hotel intends to replace the beds at some point too. There are plenty of power sockets everywhere, and the safes are large enough for a 16” laptop. The wifi seemed to be capped at around 10Mbps upstream and downstream. The only improvement would be the shower trays, which are almost flat with no lip, allowing water to spill out on to the bathroom floor. It didn't bother me much, as it was more of a problem for housekeeping than for me. We hired e-scooters from Nova Digital, which the hotel allowed us to charge in the baggage room and even to take up to the lifts to our rooms. There was an outage of hot water for several hours during our stay, and I was delighted that the hotel left some complimentary red wine and selection of Spanish meats in my room to apologise. This was presumably in recognition of my gold status, given that my friends didn't receive this. It's inevitable that things go wrong everywhere. What matters is not whether things go wrong, but what a hotel does to put things right. This was a nice gesture. Breakfast was very well coordinated by Yamila, although I would have liked more choice for the price of €12 per head. Tomato juice was lacking, which was surprising in a country where tomatoes form such a prevalent part of the national diet. The hotel gave me 4pm late checkout in view of my gold status, which was very useful as my return flight was later than those of my friends. Melilla is such an interesting, unusual and enjoyable part of Spain. If I return, I look forward to staying at this hotel again.