Ulasan Hilton Long Island/Huntington

Nice place. Only thing was that when we had a 4pm check inn there was a lobby full of people and we ended up having to wait about 30 minutes just to check in. Not the end of the world we just had a venue to be at and needed to start to get ready. Very friendly staff. Clean room.

How bad can a hotel be..? this was the worst. Lets start with the rant. Took the guy 25 mins to check me in. once he checked my license, just vanished from the desk and came back after 15 mins, not sure where did he go, but in total 45 mins for a check in. Got room 325. went in, shower was on, water on bathroom floor. the counter was cracked. literally cracked into 4 pieces. they had put some kind of black glue on it. went back downstairs. stood in line again, got another room 357. now they key wont work. took all the luggage from 325 to 357, only to realise, keys not working. we were running late, i had to be somewhere by 6 PM. so went back to 325, kept our stuff. came down, told the guy, keys did not work. we are leaving, either fix the bathroom floor at 325 or give us new keys, we will be back. came back in 2 hours. neither was done. new person at checkin. there was always a line at check in. asked the lady what to do. she gave me new set of keys for 357. but before taking out luggage, I went to check if the keys worked. went to room, room was wide open.. huh !! why ? not sure. had a hunch, something is not right, so i closed the door and tried opening with my keys . now the door would not lock at all.... really !!!! went back, told the person, what does she want me to do. I was given the option, she can either send an engineer to fix the door or go back to 325, they will send room service to clean/wipe the bathroom. I chose to stay put at 325, since now I am very tired, up and down the elevator. BTW no one came , I threw the towels on the floor and went to bed. 12 AM, loud noise from corridor, constant banging on doors. I opened the door, saw a few people, it seems there was a marriage party and these people were drunk. I tried calling the hotel to send someone, but no one picked the phone. the noise continued till 1 AM, finally I kept calling, calling, around 2 AM, someone picked up the phone, told them to please send someone to 3rd floor, I cannot sleep. 3 AM, i got up, told the people in the corridor to pipe it down. 5 AM, went downstairs and told the guy to call the manager on duty, I was told manager was sleeping and cannot be disturbed till 8 AM. I was told, manager can call me when he wakes up, they would not dare disturb the managers sleep. I left my phone number for the manager to call.... checked out. been 3 days, still waiting for the manager to call me. thank you.

酒店環境非常 好 服務周到 周邊有大型超市 美國銀行。交通 便利 衞生 很乾凈 周邊外出 酒店有車可以接送 非常貼心 會再次光臨

酒店房間大，浴室也有淋浴露，洗頭水，護髮素，潤膚膏供應，唯獨是浴缸不能儲水，我要打電話去管房部叫員工到我房間修理，花洒喉好慢，水温不算太熱，房間的地毡有發霉味，更有房間的隔音差，整晚聽到隔離房說話，更不幸是酒店停車場內有車發出聲音，整晚受到嘈音干擾無法入睡。

The hotel was nice but really loud. Upon check-in we learned that Parking was $16 a night which was not mentioned at all upon making the reservation. The person at the desk said this was just added about a week ago which I’m not sure was true or not. This is not downtown Manhattan so there’s no reason to pay for parking. The water didn’t get very hot and the windows had so much moisture and condensation. No coffee after 8am seemed ridiculous.

A stay from hell! I came here to relax after having major surgery over a month ago and to grieve the loss of my Mom and this place was soo disappointing. Room 250 was disgusting when I arrived so I had to call the front desk to complain (used bloody tissue on the floor when I entered, hair in the bed when I pulled back the bedding, nasty bathroom etc) They changed my room. A few hours pass and I finally start to relax a bit and the fire alarm goes off. (I can't make this up) Now I'm rushing to get out of the room despite just having surgery a little over a month ago. I now have to rush down 4 flights of stairs as I fear for my life, only to get downstairs and the staff are acting like nothing happened. The couple near me asked what was happening and they said "false alarm" as if it was nothing and we didn't all just have to run down the stairs. That's not all the fun I experienced! The room was warm but the air wouldn't turn on so I called the front desk. After waiting over an hour and no one coming, I called again. They sent someone who told me they only have heat no AC this time of year. As an asthmatic this was not okay and they offered no solution. At this point nothing has gone right since I arrived. This hotel is too expensive for all these headaches I experienced today. This Hilton has completely gone downhill from what I'm used to over the last 15 years. I'll never stay here again!

I stay here often and don't have too many issues. I booked 2 rooms, But this time the first room they gave me the bed was completely broken. So they gave me another room. The second room i booked the bed was also broken and it looked as if something spilled on the cover that covers the boxspring. Also the desk was broken and there was hair in the tub. I was surprised cause this hotel is usually my first choice always.

My children enjoyed the pool. Breakfast on-site was convenient although the buffet was overpriced for the selection. The staff were friendly and helpful. Our room was dated. There were cracked tiles and the sofa was worn and dirty. The sofa bed was not comfortable. They do not offer roll away beds at all. The lobby is pretty with lots of open space. The pool area and common bathrooms were clean and well-kept.

Pool was crowded and roped off for swimming lessons on a busy week when all of NY is out on winter break!! So unacceptable. A lot of money to be paying and the pool is not acceptable!!!!!

Food was very good, disappointed in the Indian/Chinese restaurant. Didn’t really see any Chinese food on the menu. Friendly employees, clean rooms.

The hotel looks great from the outside, but the room is not renovated. Shower drainage is slow and the toilet seat needs replaced as the cover is peeling off. The half Starbucks coffee is pathetic and it will charge you 0.25x more. It's sad to see a falling 3-star hotel.

Bathroom tile was moldy and grout was falling out, moldy caulk around sink, broken toilet lid, entrance door was falling off hinge and doors and walls had gunk all over.

The staff is so courteous and nice. They really made me feel welcome and like we've met before. I will for sure visit again !

While the room seemed clean, the bedding was most definitely not changed. And since I arrived later in the evening, house keeping was not around to help the issue. So I had to get extra sheets and blankets to change the bedding myself. Of course I’m capable of changing sheets, but with the money I’m paying, I expect everything to be clean and ready for me. It made me question what else in the room was not cleaned. There were also no towels in the room other than one face towel. So I had to get those as well.