Verified traveler
22 Ogos 2023
Stay was ok. The hotel itself is fine, well kept, clean, comfortable. Service and noise were issues - since ice machines are gone I called room service for ice (for an injury) and it never came. Called back an hour later to cancel and was told “oh, sorry about that. Guess it got missed.” Next night extremely loud group was dining on the terrace - could hear them through the closed windows. Since I had an early meeting in the morning I was trying to get some sleep. Finally called front desk at 10:15 and was told the restaurant closed at 10 and there was no one on the terrace. I said “I’m looking at them at their table right now still being served. Can you please ask them to quiet down a bit?” The response was that there was nothing they could do.
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