Hotel berhampiran Town Hall, Merimbula

outstanding location and beautiful grounds. Room was good size, well equipped and clean. The room looks slightly dated probably because of stained wood panels and tiles. Breakfast was good and dinner in the restaurant was great. The chef is outstanding, and the dishes are very innovative. Eating in the open patio next to the pool with nice evening breeze adds to the enjoyment. Met the owner by chance and he is most gracious and a very nice fellow. All his staff seem to enjoy working for him and that shows in the service provided. This place is head and shoulders above the other motels or small hotels that we have stayed in during our two-week Victoria and NSW road trip.

My husband and I booked to stay here for one night. When we arrived, the smell inside the room was so strong of cleaning products that we had to open all the windows and the front door to get fresh air. When we tried to go to sleep, the smell was still very strong and it was starting to aggravate my throat and I had to turn on the air conditioning to keep ventilating the space and leave the front door open. We tried to sleep but hardly slept and in the early hours of the morning decided we needed to vacate the room. I called the motel and requested a refund and the receptionist told me that she had warned the proprietor against letting the room out because of the smells but that no other room had been available at the time I had booked the room online. She told me that she was unable to help me and that shes would leave a message for her manager to deal with the refund. The proprietor contacted me by email and told me that what the receptionist had told me was incorrect and that the room was fine. (i.e. that her receptionist had lied). She told me that she would have to ask *********** regarding a refund. After several emails, and phone calls to *********** and to *******, I was given the run around and I was unable to get a refund. Although I had booked through ***********, the booking was apparently booked by *******. The proprietor of the motel informed me that she had requested ******* to give me a refund. No refund came through I made repeated attempts to get the motel to refund me and they have refused. I do not recommend this establishment.

Excellent location and 2 bedroom cabin was neat and tidy. Great park with beautiful friendly kangaroos and bird life. Most facilities were good although the spa was unserviceable and there was some roadworks being done. It is a great location and we will definitely be back again in the warmer months

Great location near the local shops and coach station, local bus stop not far away either but everything in town is pretty compact, very comfortable bed, fairly decent TV, had all the other facilities I needed including kettle with tea and coffee, nice hot water in the shower, pretty satisfied. I didn't have much interaction with staff at all, nor did I hear any street noise for the 2 nights I was there, and I didn't use the pool as I went to the beach instead, so I can't comment much else on those.

We have stayed at Sapphire Beach on numerous occasions with our caravan but on this occasion we decided to avail ourselves of a holiday apartment Cabin 11. This proved to be extremely lovely, was spotlessly clean and a very quiet location. Great nights sleep and a very welcome treat in the afternoon with a lovely glass of port. ( Very nice gesture.) We could not fault the location and cabin at all. The staff very obliging and professional in every way. We enjoyed our stay and will return.. Keep up the good work all and we will see you again soon. P.S... Just a small note to the ladies servicing the apartment when cleaning the room slide the main door closed and clean the lower track. Obviously the room was cleaned whilst the doorway was left open. Just a small mention but if not brought to your attention then you would not be aware of it. Regards Ian & Wendy.

這家最棒的就是有水上樂園，和一個温度和温泉一樣的泳池。沒有免費擺渡車到機場，但好消息是可以自駕去機場還車。

My 5th stay at Sails and each time it gets better and better. Rhys and Leanne are fantastic and I always feel treated like family when I arrive. Rooms are excellent and welcoming with everything you need for a your stay. Clean and practical. Then there’s the view.. stunning. A large north facing balcony (or patio) which is perfect for watching the day go by. I love the upper floor so I can be drenched in sun, while having a beer and look out to the water, I also love watching the cars going by! Pool is always clean and inviting and the grounds of the apartment are lovely. Great location and a quick stroll into town. It’s an even quicker walk to the beautiful beach down the street. I’m not sure why I haven’t reviewed this place sooner but I wouldn’t stay anywhere else when visiting. Thank you Rhys and Leanne for your excellent accommodation! I look forward to seeing you again soon.

We've been visiting Merimbula for 10 years now, and this was our 4th stay at Lakeside. We look forward to our summer holiday every year, and know we'll be well looked after by the super friendly manager Matt, and so comfortable in the neat and tidy apartment which has all the mod cons. The lawns and gardens are just impeccable, and the pool always clean and inviting! And there's the tennis court and ping pong table for when it's not so sunny! Oh and the communal bbqs which you could literally eat off! You can't get a better location than this...the lake and beach right at your front door, and an enjoyable stroll into main street... Everything seaside holidays are made of! Thank you once again Matt, we can't wait to come back 😊

We booked 6 nights in a Beachcomber Villa. We landed in Villa 1 which was the furthest back so the views were nowhere near what they’d be in Villa 3 or 4. If you specifically want that view from the photos then request one of those ones. The villa was well proportioned for our little family of 4. The kids bedroom gets very warm and the fan isn’t great but the rest of the villa was well ventilated and breezy thanks to the elevation of the villa itself. The deck was lovely to sit and have meals. We didn’t sit indoors to eat at all. There was a card left stating our villa had been cleaned by 3 people…it wasn’t the best with a dirty bin lid, messy cupboards, and some sort of caked stains on the kids bedsheets but we put this down to a busy Jan season. Having shaded parking under the villa was a huge plus however a downside is a noisy road out back. The early rises of 5am heading to the beach is loud in the bedrooms. Our kids are up early so not much of an impact to us but if you like a lie in that could be an issue. The park had great facilities like the kids club, splash park and tennis court. I loved the additions of pizza night, fairy floss and doughnut vans visiting. The pool is advertised as heated. Apparently it used to be but 2yrs ago the heating broke and it’s very expensive to fix. We were lucky and visited in good weather but I’d be disappointed if I thought I was getting a heated pool in sub par weather and ended up with that. Also the advertised on-site cafe is closed and has been for some time. Wasn’t an issue for us and you can walk down the hill to a coffee van which is there most of the day. Good coffee too. We’d stay again but I think I’d look at one of the clifftop condos next time.