Hotel berhampiran Central Florist, Merrillville

設施：較好 衞生：很好 環境：安靜 服務：較好

This weekend I traveled with my two daughters (ages 17 and 28) and my granddaughter (18 months). Overall we had a great experience. We have stayed here two other times and were planning on setting up a group block for a competition in June. At approx 6:30am on Sun 4/7 I requested a late checkout. Our schedule for the entire weekend was crazy as we were in town forna competition. My daughter was scheduled for a 7:30 am event that day, and we had just gotten back from the previous evening's events after 1:00 am. We had very little time to sleep, let alone pack. I told the gentleman at the desk we should be able to be out between 12-1pm. We returned to the hotel at 12:24pm. I told my girls, ”let's get packed right away and check out!” A housekeeper who looked to be about the age of my older daughter (maybe late 20's?) was at our door and said ”This is my last room, Y'ALL NEED TO GET OUT.” I tried to explain to her about the late check out. She angrily interrupted me, looking at her watch and said ”Late check out is 11:30. Y'all need to get out.” My two daughters (ages 17 and 28) and my granddaughter (18 months) and I all went into the room and hurriedly packed our stuff. It took 10 minutes. 5 minutes in, the same girl from housekeeping then started POUNDING on the door. My daughter opened the door long enough to say ”5 minutes.” As she closed the door, the housekeeping associate was saying a bunch of things about us to her co-workers. I was embarrassed. I was shook up. I felt nervous even leaving the room with the hostility that was coming from her. I was shaking when I got to the front desk. I told the person at the desk what happened. She apologized but didn't say much else. Someone else walked by and asked what was going on so I relayed the entire story all over again. Finally, as I was about to break down into tears, I said ”in all my time traveling, I've never been treated like this. We will never stay here again.” And we left.

This is our go-to motel when staying in Northwest Indiana. Welcoming lobby area where everything is spotless and tidy. Halls and vending areas were well maintained. Our room was very clean and refreshed daily during our week stay. A/C unit was one of the quietest we've experience in a long time. No grumbling and rumbling every time it turned on. Room lighting was good, towel and linens were more than nice, very good mattress and room seating. No complaints at all. Front desk was always friendly and helpful. Whenever we saw staff at the desk they always took time to smile and say hello. Jay took care of us at check-in and was extremely kind and outgoing, a great personality for this position. We met Tina taking care of the breakfast area and had a nice conversation with her, very personable. Breakfast always included hot items like eggs and sausage/bacon as well as a waffle maker. Plenty of fruit, cereal, yogurts, muffins and always presented well. Area is kept spotless. After driving 10 hours to get home to GA, my wife realized she left her prized make-up mirror behind in our room. She contacted Ash the next day who quickly confirmed the oversight on our part and was more than happy to box up the item and send it to our home. So extremely kind! I may be missing a few names (David and Kendall? and others) but everyone was so nice. This motel may not a fancy pool but it has everything one needs for a comfortable stay, the most important to us is being a kind, friendly staff, clean, comfortable accommodations and a nice breakfast to start the day. It's in a great area for restaurants and shopping, pretty much anything you need. Well lit parking area, always a safe feeling. Will stay here again in the future, high recommend you give them a try.

Stayed at 3 Hamton Inns on a driving trip to Florida. This one did not live up to Hilton expecttaions. Starting with I never was offered my bottled water as a silver member. Then it got worse. We were notified last minute the pool was not in service. The water in the shower was at best tepid. Not hot. Wash cloths were see through. The breakfast with the exception of the oatmeal was terrible. Scrambled eggs with the texture of mashed potatos with no taste. Turkey sausage was like a brick. Out of orange juice, Didn't make a waffle so they might have been OK. Exhaust fan in shower didn't work. I expect more from Hilton. We stayed at 2 more Hamptons on the way and they were fine.

I’m glad to say I’m always excited to visit this property because it’s not about winning every time but the cheerful people that service me. Love the winter here I mostly stay overnight when I visit and the hotel team is great

整體符合價格，就是設施便老舊，另外我房間的WI-FI信號很弱。