Hotel berhampiran State Conservatory, Mersin

Nicely located, easy to find and very accommodating staff who are genuinely friendly and welcoming. Apartment and rooms were clean and well equipped. For a stop over in Mersin you should feel very comfortable and safe. Free parking provided on site, several markets and hospital very close by.

It’s a perfect location and very clean hotel

Otel personeli güler yüzlü ve ilgiliydi. Oda çok temizdi diğer odaları bilmiyorum ama kaldığımız odanın manzarası harikaydı. Kahvaltı güzeldi. Otelle ilgili tek sorunumuz oda kliması yeterince soğutmuyordu. Bir yıldız bu sebepten ötürü düşük verdik.

Muhteşem ambiyans, tarif edilemez lezzetler, güler yüzlü hizmet. Şehirde Hilton farkını hissediyorsunuz. Vazgeçilmez adresiniz olacak. Gizem Hanım, Talha Aykut Bey güler yüzlü hizmetleri ile sizlere hizmet kalitesi yaşatıyor. Mutfağın Şefi Ömer Bey ve F& B Müdürü Fırat Bey, restorandan mutlu ve güler yüzlü ayrılmanız için muhteşem efor sergiliyor. Teşekkürler Hilton.

Hello there! My name is Erik Mustafin. My Ref: 05461798 I have to say that I had enough patience but now I'm sick of it. First of all, I was cheated by your hotel in Mersin. How it was: I connected with your hotel there to be sure that it has non-smoking rooms with beautiful view. It was a gift for my wife’s birthday. They said that there is no problem with that. At the check-in date I reminded about my wishes, paid for two rooms and got on there. The rooms were for smoking persons; the furniture was dirty. I went down to reception immediately and asked my money back. They said that’s impossible due to me paid with the credit card and only call-center can help me. I called them and they said that I need to wait the answer from the head office. I was waiting for 3 hours, called them back but nobody answered. And I suppose my phone number is still blocked for them. I tried to resolve my problem using e-mail, but they answered me only once, requested some information about payment, I gave all the documents they wanted. After that, they stopped to answer me too. It’s because they have to give my money back but they don’t want to. As I wrote before it was absolutely disgusting and dirty staying there and didn't get my money back at the same moment. I wrote you to help me resolve my problem and I'm still waiting for you answer like a fool. I was pretty sure that an organization like yours doesn't treat like this their clients. In fact, you keep me waiting for more than 5 months, it's unacceptable. I want you to connect me with the CEO because I want my money back. 4 300 turkish lira. You have my dates; I want you to connect with me as soon as possible. Otherwise I will have to make my case public.

Прожили в этом отеле 10 дней. Плюсы: просторный номер с грамотно размещенным кондиционером, просторная душевая, отличный напор горячей воды в ней. Симпатичный дизайн номера, наличие мини холодильника и чайника. Удобные кровати, хотя попадаются продавленные матрасы. Хороший по турецким критериям завтрак. Персонал быстро решает все вопросы. Двухместный номер стоил нам 500 лир в день. Из соседних отелей лучший по соотношению цена/качество. Минусы: располагается возле порта в грязном квартале, вокруг бедные арабские кварталы. До центра далеко пешком. На завтраке нет кофе. Рядом стоянка такси, куча машин со снующими водителями. Оценку выношу по соотношению цены и качества.

Fiyat performans oranı çok iyi,odalar geniş ve temiz.odalar konforlu.Eşimle geldik memnun kaldık.Kahvaltısı açık büfe, doyurucu ,personel ilgili,ücretsiz otopark mevcut.Konumu merkezde tren garının yakınlarında.Tavsiye ederiz.