Hotel berhampiran Jester'Z Improv Comedy, Mesa

The room is spacious and well-equipped, the breakfast is rich, the service staff is good, and the location is good

Saya sangat mengesyorkan Sheraton ini. Kemudahan yang sangat bagus, restoran dan bar yang mewah dan bagus. Bilik-bilik adalah sangat bersih dan luas. Kakitangan sangat mesra dan membantu. Saya pasti tinggal di sana lagi..

I stayed at this hotel for three nights while on business. This hotel has to have one of the nicest staffs I’ve encountered over the last 17 years of traveling for business and pleasure. Every member of the housekeeping staff I encountered gave a “Good Morning” “Hello” “Hi!”. And it felt genuine, not forced. The front desk staff was also very friendly. One of the days I stopped by to get a water and snack from the market. The GM was helming the desk. When I gave him my room number to charge the two items to, he saw I was a lifetime Titanium Bonvoy member and said the items were on the hotel. Small but appreciative gesture for my loyalty. I’ll stay here again the next time I’m in the area.

Take you for a wonderful stay. Great place. Cindy in the lobby was awesome. Loved my double shot coffee every morning.

We had to ask for our room to bed made up if we wanted that done or anything else that needed to be done. Clean glassware, conditioner etc that we needed which was annoying. If you book with a 3 party the kind of room you booked is not guaranteed. We had asked for a king size room. When we got here. We were told they didn’t have any. They sent us to an unmade room with two queen beds and we went back and were told oh yes, there was a king and we could have it not sure what that was all about, as far as the conditions of the hotel, they’re great but it’s just the constant having to ask for everything that was so annoying. Oh also, if you book with a third-party, you don’t get any of your Bonvoy points

We stayed at this hotel specifically for its kitchen since we would be in the Phoenix area for weeks.  Overall the hotel is okay but we left for a different, long-term hotel after a week here because it was not conducive to working from the room or working out. Positives: - Front desk and breakfast staff.  Very friendly and helpful. - 1 BR room was spacious.  There is a small table for eating (or work) and another workdesk with lots of outlets but no USB ports. - Location is convenient to major highways and safe to walk around at night. Negatives: - In the room, there are no USB ports, only outlets, and several of ours did not work. - Internet is slow, and when we tried to watch Showtime on the tv, the show literally stopped to buffer every 3 minutes. A/C is very noisy, as is the ice-maker in the fridge.  - They have laundry facilities on the 2nd floor of each building. These rooms are clearly not cleaned.  One of the dryers in our building did not work, which we learned the hard way. - Fitness center was really disappointing and it makes sense that they don't advertise it on their website. Very small, with 2 treadmills and an elliptical.  One treadmill broken the entire week we were there.  They don't supply towels and you have to request water at the front desk--there is none in or around the gym. There are no weights, only 4 kettlebells that max out at 20 lbs.  There is a pulley weight machine with low weights and only 2 types of handles, so we really couldn't use it.  The room was never cleaned.  The wipes were dried out.  There is a sign on the door to wash your hands before and after use, and the bathroom across the hall has a sign that it is locked.  So...yeah. - The other complaint is housekeeping.  We didn't need or want daily housekeeping so we followed the front desk's instructions to place the ”do not disturb” sign on the door when we didn't want housekeeping, otherwise they would clean.  On Day 3, we signaled that we wanted cleaning but they skipped our room. By the time we got home, the cleaning staff was going home. They did bring us fresh towels and dish soap as requested. When they came the following day, they very clearly didn't clean the toilet...   

My Husband and I found this lovely place on trip.com. We just loved it. Lenique she is the nicest lady She made sure we were okay also offered us some cookies. She smiled from the time we got there until the day we left. We will be going back soon.

We stayed here for one night before flying out from Mesa Gateway Airport, Location was good, Hotel was very nice. Our flight was leaving early in the morning, so I wanted a hotel close to the airport. A little more than what I wanted to spend but it ended up being a good place to stay before leaving early in the morning. It worked out perfect.

Daftar masuk cepat dan mudah. Kakitangan sangat ramah. Biliknya bersih.