Hotel Ibis di Metz

We were stranded at the Metz Ville railway station today with our booked accommodation failing to email our accommodation address. By accident I stumbled across the Campanile Hotel, 3 minutes from the station. From the moment I walked in the staff were so helpful, kind and empathetic to our situation. They served us tea, allowed access to their Wifi and sitting area so we could try and resolve our situation. We couldn’t so booked a room- clean, comfortable beds, a lovely fresh room and bathroom; more than adequate for our needs. And a very reasonable price. But the staff were superb! Nothing was too much trouble- they tried to source tours and answered a multitude of questions. Special mention must be made of Fativa- an absolute gem! So kind, so caring and so patient. Her dinner recommendation was fabulous! Campanile Hotel saved our day!

Absolutely stunning hotel modern French design. Location even better. Superb stay with access to pretty much everything you want and desire. Our room was fabulous very good character and the pool very nice. Safe parking for our Motor Car with excellent members of staff to help you throughout. In the morning the breakfast service is again delicious and well supplied. The hotel is very ambient and offers selection and seclusion whilst dining. I really like this. Staff exceptional, very helpful and pleasant. Highly recommended especially for stop overs whilst travelling across a brilliant country.

When I arrived it was pouring with rain, so I missed the hotel first time around, so according to my Garming I had to drive another 1,5 KM to get round to the hotel. Pleasant reception explained how to get to the parking garage with my motorbike. Room was ok, breakfast was a fast breakfast. Not to write home about. One thing did bother me , at the reception they gave me a streetmap of Metz, but the scale was so small I couldn't use it too well, ofcourse I went the long way round to the cathedral.

Great location only 5 min walk to train station and 7 min walk to the square where you will find restaurants and bars. There is a little bakery that sells great options for breakfast (only 1 min walk from the hotel) , very affordable prices! The hotel unfortunately has a sewage smell in the reception and in our first night the smell was very noticeably in our room as well. Also, we didn’t have hot water in the first day due to an issue. The room was a good size with a comfortable bed and tea/coffee facilities as well.

We went to Metz for 2 days and decided for the Mgallery Hotel. It was very well located next to a park in a historic environment. Definitely a very nice place. City center with a many restaurants, cafes and bars was just a 10 minute walk. Also the cathedral was just 15 minutes away. Staff was very friendly and rooms are nice and clean. Breakfast was very good with good choices.

The hotel is in an old house and it has several rooms on each floor. There is a lift. The reception is on the first floor. We had a room that was very small but good for one night, with a comfortable bed and pillows. The bathroom is very small but the shower is good, with soap dispenser. There is good wifi. Breakfast is rich and various. The location is perfect, few minutes’ walk from the centre. The staff is kind.

Expensive and not worth it. We had booked two rooms for two adults and our two children. The pool was cold. When we ate in the restaurant (with few other guests) we had to wait an hour for the pricy food. The food was not that good and one dish had to be returned because the chicken was so dry. When we got to the rooms and looked forward to sleeping, it turned out that our two rooms on the first floor were located right above a noisy wedding party. The hotel must have been aware of that from the start. Very tired, we now had to pack our luggage and change to two new rooms. Breakfast was ok but nothing special.

chambre côté quais de la gare, avec tout ce que cela comporte d'incommodités: - les fientes de pigeon sur les vitres extérieures de la chambre - l'absence de volets et seuls des voilages et rideaux moyennement occultants et sales - les nuisances sonores: passage des trains de voyageurs, et de marchandises la nuit, ainsi que les annonces SNCF Par ailleurs, les nuisances odorantes liées à la cuisine confectionnée tardivement par certains résidents ont été très gênantes. Enfin, il n'y avait aucun débit internet possible dans mon chambre (mon collègue est venu le vérifier avec son ordinateur; il était au 3e étage où le wifi était accessible sans problème). J'ai signalé normalement ces problèmes à l'accueil, et j'ai été très mal reçu par la directrice, et un membre en particulier du personnel. Il m'a été dit, avec une posture et un ton autoritaires, je cite, ”vous êtes mal tombée”, ”vous n'avez qu'à changer d'appart-hôtel résidence ou prendre un hôtel classique”, ”je ne suis pas technicienne des bornes de débit internet sur les toits”, ”vous voulez que l'on mette immédiatement un terme à votre séjour?”, ”les problèmes que vous signalez c'est selon chacun, chacun sa sensibilité et on ne peut pas la prendre en compte pour chacun de nos clients”, ”qu'est-ce que vous croyez, ici nous avons 130 chambres toutes occupées par des clients aux horaires tous différents” etc... Pour terminer, la salle du petit-déjeuner n'est pas du tout accueillante, elle est sombre, mal agencée, et le choix des aliments n'est qu'apparent, et vite limité dans la semaine, par exemple la boîte à sachets de thé reste à moitié vide, ainsi que le panier à biscuits, il faut faire avec ce qu'il reste, et le café de la seule machine est imbuvable. Et les photos des chambres/studios sur le site ne correspondent pas à la réalité, elles ne sont pas du tout reluisantes mais plutôt très vieillottes. La proximité avec la gare ne fait vraiment pas tout.