I don’t know where to start with the issues experienced during my stay. I’ve been a Marriott Platinum member for a number of years and recently dropped to Gold status so I’ve stayed at a lot of Marriott properties. This may be in contention for the worst ever. Let’s start at check-in. Corporate booked my stay with the AAA rate. I explained the card I had on me was expired but I had the email I had showed a temporary card that had been renewed (I just hadn’t received it). Took a while to get this sorted with the front desk. It’s weird since they ask for all the AAA info when you book so you would think they can verify it with their system. Other Marriott properties have told me they can do this and don’t ask for the card. Next issue, they tag on a $17 a little extra resort fee. They claim with it you can get a free drink and the restaurant (except I don’t drink alcohol) and enhanced internet (which I don’t need). I didn’t see a way to opt out and for business travel this doesn’t work. I can’t have hidden fess. Also, this hotel is the furthest thing from a resort so it’s an absurd charge. Getting into the room, the issues continued. The room wasn’t particularly clean and my room was next to an insanely loud highway with what sounded like metal spikes. It was impossible to fall asleep as it sounded like I was sleeping in the middle of a busy highway. On top of that there was periodic drilling. Unfortunately, those weren’t the only issues. I’m thankful it was only a one night stay and I’ll be avoiding this hotel at all costs for the rest of my life.
Sangat Baik
102 Ulasan