Hotel berhampiran Dodge Island, Miami-Dade County

Close to the Miami airport and has free shuttle service. Room is large with microwave,glasss top stove, coffee machine and large fridge , king size comfy bed and sofa. Nice swimming pool by the ponds The only problem is poor wifi and breakfast just okay.

Muy buena ubicación, y decoracion. Nos sacaron de la piscina a las 3 PM por un evento privado y no nos compensaron en nada. El resto muy bien

Service and perfect location and could not miss the special attention of Mr. Antonio in the friendly service at the reception Alexander Moura

It is very convenient to stay this hotel as the train, metro, Greyhound Flixbus, all around it, only 4minuts walking from Hotel to the above points, the restaurant has served very good meals, the breakfast is also good. We will stay at this hotel in the Future again.

設施：樓下就有星巴克，很方便；泳池、健身房標配，甚至有按摩房；不過可能是地處較偏僻的原因，邊上的停車場基本是空的 環境：邊上有一個很漂亮的湖，水很靜，草很密；如果開車的話，附近有不少餐廳、商店等，很方便 衞生：廁所乾濕分離，很大，很乾凈

The lobby is freezing cold. The staffs are friendly. The check-in wait time was about 20 minutes because there was only one front desk staff and the group before us spent too much time. The room is decent and clean. Love the balcony and direct access to the beach. The pool is kinda small, but they have two pools.

As people who travel regularly, we place a lot of emphasis on other reviews when booking. I was rather concerned reading previous reviews of this property, but having stayed at multiple other Ritz Carlton’s (Singapore, Koh Samui, Dalllas, Melbourne etc) we hoped the brand would live up to expectations and great experiences at other properties. IT DID NOT! Strongly suggest avoiding this property at all costs. Look at the low ranked reviews, they all make sense to me after staying. This property has us questioning if we would ever stay with this brand again. Amazing isn’t it, how one property can tarnish a brands reputation. We have been overcharged after checkout after settling the bill when leaving (unresolved at this point but will get to that later). The first room we checked into had air conditioning so loud you could not hear the TV. It was also dirty with marks and dust/grime on every surface and excess dog hair on the floor. I went to the front desk and the best they could do was “send someone up to check the A/C. The property was practically empty. This was not good enough! I was fortunate enough to speak with the GM who remedied the room situation immediately. We then dealt with Daniel (who was on loan from Santa Barbara Ritz Carlton) he was a great reflection on the brand. He upgraded us, which was appreciated but not expected, just a room with a reasonable a/c would have been fine. Rooms are very average, worn and not clean. Linen was stained, towels so old some had tears and holes in them. The majority of the staff seemed like they would rather be anywhere else than at the Ritz Carlton South, can’t say I blame them but really let the place down. When dining they would bring the bill before we had finished dining over and over, at times even advising their break was about to start so needed to provide bill, how about you get another staff member to do this… Upon checkout I paid with an alternate card than I used for the security deposit (to avoid international transaction fees). I settled the bill of approx $450usd and away we went. A few days later, a charge of $390usd (approx) appears on my original card used for security deposit (along with an international transaction fee). This charge is absolute rubbish and was not warranted, everything was settled and paid on check out. I rang and rang and rang all day to the hotel and the phone was never answered. Finally I had to call and international call centre where the wind noise in the background was so loud I could hardly hear. I was then told the extra was for bar charges (not ours!) we had one whisky and a coke at the bar which was on my bill at checkout. I was then told they would try to contact hotel and hopefully in up to 2 weeks they would respond to the call centre, and sometime after to me. This from Ritz Carlton? Disgraceful. We then got lucky and got the US call centre. This was much more helpful and the agent advised the hotel would call back the same day. Still no call back from Hotel, no explanation of why my card was charged… no invoice, no receipts. Now I need to go through the process of disputing the transaction with my bank. Really? The old saying one bad apple spoils the cart, couldn’t be more true of the Ritz Carlton South Beach. There were many other disappointing things that happened during the stay that isn’t even worth going into. Such an epic disappointment from this brand. I am hoping this property reaches out as promised but it holding my breath. Do better Ritz Carlton South Beach! Not wanting to end on such a sour note. Daniel (from RC Santa Barbara) was a standout for guest service as was Noela at the Valet, both embody what guest expect from RC.

Perkhidmatan pantai ditutup pada 5:00PM, yang terlalu awal. Penumpang terlalu ramai dan lif pun sesak. Lantai yang diberikan lebih rendah. Kemudahan perkakasan adalah baik dan baru. Sikap meja depan harus lebih profesional.

Boulan South Beach – Honest Review I recently stayed at Boulan South Beach and overall had a great experience, with a few minor drawbacks. Positives: The location is fantastic—just one block from the beach and in a very walkable area surrounded by great restaurants and bars. The hotel itself offers solid amenities, including a small but relaxing rooftop pool with a bar. One of the highlights of my stay was dining at Orange Blossom, the on-site restaurant. The food was excellent, and I’d highly recommend checking it out even if you’re not staying at the hotel. The rooms are well-appointed, apartment-style suites that feel spacious and thoughtfully designed. I also appreciated how quiet the rooms were—perfect for getting a good night’s sleep after a day out. Negatives: That said, I was disappointed by the bed. The listing advertised a pillow-top mattress, but the bed was far from comfortable and fell short of our expectations. Also, for a room that otherwise felt luxurious, the lack of bathrobes was a small detail that would’ve really rounded out a luxurious experience. Additionally, while the room was clean, some of the design choices were lovely but weren’t the most practical for a hotel setting. The cloth-upholstered bed frame, while stylish, showed some staining—fabric furniture can be hard to keep looking fresh in a high-turnover “fun” environment. Similarly, the jute rug added visual texture but proves to be difficult to clean and showed signs of wear. Final Thoughts: Boulan South Beach is a solid choice if you’re looking for a stylish, well-located hotel in South Beach with great amenities and a quieter, more refined atmosphere. Just be aware of a few comfort and design trade-offs. It really is too bad, because Boulan is excellent on so many things and I would 100% go back and definitely recommend this hotel to others… However, the bed quality really brought down the overall appeal. If they can improve that one aspect, this would easily be a top-tier stay in South Beach.