Hotel terbaik di Miami-Dade County

efficient shuttle with friendly chatty driver, easy efficient check in, unusual decor with lots of unfinished areas (clearly deliberately so) including bedroom ceiling which was original concrete. however this was in keeping with the style and rather quirky. big comfy room great bar and cafe

First of all, this is not Trump brand hotel. Trump hotel is located in Miami downtown. I did not know it till now. We spent money in the gift store for nothing because we want to support Mr. Trump. They should rename the hotel name. Don't fool the tralvelers. The hotel needs a renovation. The roof and entry wall have stains. Looks kind of dirty for 4**** hotel. The room is spacious but not worth for 4**** hotel and again NOT Trump brand hotel.

I booked this place because of all the reviews speaking of its great customer service. But on the day of check in, I politely asked if I could check in just a little bit earlier due to an unforeseen circumstance with my job. The lady at the front desk (Sunday may 8) was extremely rude and dismissive. She didn’t even entertain any options or try to be polite about it, and she didn’t offer to give me a call in case a room opened up a little earlier. When I called back later to inquire if there was something available, she simply said “no” and hung up the phone. So much for good or even decent customer service. This woman needs to be taught how to provide good customer service. It’s not even about not having a room available early. It’s about how dismissive and downright rude her responses were as though she couldn’t even be bothered to care. Absolutely dismal! Stay somewhere with better staff who will care to help in a jam.

In my first stay I had been in tenth floor which is more better and newer but my second stay they gave me a room in fourth floor which is aged and old and no refrigerator or microwave inside . I didn’t like it but as a whole the hotel is Ok , staff at the reception need to be more friendly and smile to visitors. Some of them they don’t even answer a complete answer . It’s all about the location , location , location in the heart of the downtown where you can go all around at day but at night alot of homeless around the area . As it was OK . Don’t forget to bring your water with you .

We have stayed here several times and have never been disappointed. It's a perfect place to stay if you want to visit the Everglades and/or Biscayne National Parks. We also stayed here prior to visiting Key West. It was the perfect place to sleep, eat breakfast and drive through the Florida Keys. The check in/out process is simple, the rooms are clean and breakfast always hits the spot. The service is always friendly and I will be back.

Our room faced the hotel yard so it was quiet. The hotel is basic and dated but it offers great value for the price. Other hotels around are 2-3 times more expensive. The bed comfort could be better. Multiple eateries in walking distance. There is also a free trolley that takes you to South Beach. It takes 15-20 min depending on traffic. We would stay here again.

The best Staycation I've had. This hotel is a city. It offers so much great experiences. From check on to check out all was perfect. The only thing, buy water from the outside and bring it with you to the room. $10 for a medium size.

We had a great stay. The hotel is next to major roads if you are going to downtown Miami or elsewhere. The breakfast included was basic, and with high quality products and offerings. The one observation is that you have to request room cleaning service 24-hrs in advance or they won't come to clean the bathroom and empty trash cans. I was fine with not changing sheets and towels everyday for eco-friendly reasons, but I would suggest the front-desk to remind guests of this cleaning-upon-request. However, when we did ask for room cleaning the day before we left, the front desk graciously made that happen that same day. I will stay there again on my next trip.

This was a great hotel experience for New Year's Eve weekend for the 2021 Orange Bowl as the UGA football team had this as their base hotel. The hotel went all out to decorate in Red and Black for the weekend and were very responsive. Many special-purpose rooms were available for team and family use. The hotel threw a great New Years Eve party that was rocking well into the morning even after we returned from the football game. In addition, there was live music in Bayfront Park adjacent to the hotel, so there was no lack of places to celebrate New Years. Our room was on the bayside and the views are spectacular. The room was clean and well-appointed, with sofa seating and both a large table and a separate desk near the window to enjoy the view. There are no balconies attached to the rooms. There is an outside pool that opens on the third floor from the spa and salon, with separate men's and ladies' locker rooms. We went out to the pool in the mornings on both days since at this time of year the water is cool and there is only morning sun on the pool and pool deck. In the afternoon the pool deck is fully shaded by the adjacent condo tower since the sun is low. There is some afternoon sun this time of year in a grassy areas off the pool deck where the sun is not blocked until later in the afternoon. There are many large umbrellas around the pool chaise lounges if the sun is too hot. Unfortunately, we found that the outdoor pool bar and pool restaurant lounge have been closed for some time due to the pandemic, and the curtains up in the windows block what would be a fantastic view of Biscayne Bay through all the glass. The lobby, bar, and restaurant are all updated and present a top-notch appearance. It is easy to walk to several convenience stores in the area. We would definitely recommend this to our friends if they needed a hotel in this area of town.

Amazing hotel. Affordable. Would totally comeback again anytime soon. I recommend it 100%. Pool is impressive and gym it’s amazing. Location is good you’re close to everything. Walking distance from bars and rests.