SLS Lux Brickell

Hotel is great. Front desk customer service top notch just the housekeeping department needs work on.

Rooms don’t have slippers , cotton buds toiletries. Sound from next door room can be heard very clearly. Called concierge but nothing has been done . They were talking with loud voices and music until 3 AM. Sofa in the room had lots of stains . I didn’t feel that the room or the bathroom was cleaned properly. Bedsheets looked very old

The staff at SLS Lux Brickell is very friendly. Rooms are clean. Pool is nice. Noise level? Awful. It was impossible to fall asleep or stay asleep. Motorcycles and sports cars revving their engines obnoxiously then racing up n down the street like Formula 1. Every night. Not cool.

I liked location , pool and the room in the hotel. It is a good place if you are looking for the urban environment in the middle of dining and shopping

SLS Lux absolutely deserves all 5 stars. The hotel is stunning, the staff goes above and beyond, and every detail feels intentionally curated for comfort and luxury. My room was immaculate, modern, and had everything I needed. The entire stay felt effortless and elevated. Highly recommend for anyone looking for a top-tier experience.

Room had alot of deferred maintenance and the service was not deserving of even 4 stars.

Room was wonderful, the staff was excellent and the mattress was so comfortable. We will be definitely coming back to the SLS lux. We had a really great time 🙂

Not sure where to start! I booked this place for the roof top. I was doing work there at 6 pm security kicked me off saying area is closed!! Why?? Then I went to the gym later and they also kicked me out at 10. Which hotel does not have a 24 hour gym. The lights were on. No one was there and they just kicked me out for no reason there’s also a whole maze of a system between residence and hotel guests, and you can’t access a lot of the doors without being a resident as they have these biometric scans so I ended up getting stuck between two doors on the rooftop for 30 minutes with no help and only by accident someone saved me. Overall horrific experience stay away. Also steam room is advertised, but it’s within the spa that has very limited hours and also within the maze that Hotel residence don’t have access to. all nonsense.

The closet at the room was full of cleaning, kitchen and personal items …. The bathroom was more a 3 star hotel with No amenities other than shampoo and liquid soap….the hotel has NO ROOM SERVICE after 5 pm !!! And has NO IN-HOUSE RESTAURANT !!! , no privacy at all , finally , it’s noisy ALL DAY AND ALL NIGHT LONG , yo hear the sound of all this exotic cars revving up and down the street and the sound goes directly inside the rooms , there is no way you can relax …. this hotel is sold as a luxury hotel, and is NOT …. definitely NOT as a luxury hotel