Hotel berhampiran Plymouth Congregational Church, Miami

Spent 6 nights here spread out before and after a cruise from Miami port. We booked hotel in a Black Friday sale and opted for breakfast included. Overall we enjoyed our stay. The hotel has a new look to it and is tastefully decorated throughout. We had some teething problems with our rooms ( No power in sockets on one side of room, hotel safe not working, no wardrobe in room on our 2nd visit, room not cleaned on first day until we asked the floor supervisor that evening at 5.15pm who admitted that our room was not on her roster for cleaning that day, no shower seat in accessible bathroom, as I am disabled). However staff were very keen to rectify these issues quickly and they were addressed promptly apart from the safe after the trainee on reception told us he’d send someone to the room to sort it while we were at dinner. This didn’t happen and we had to wait until the following morning where we were told by a more senior receptionist that it’s policy not to send engineers to a room if the guests are not there. It was then sorted with ten minutes. We also had an issue with our credit card with this trainee manager that was eventually sorted out by Erik. In fact, the staff were very pleasant and their attitude would definitely persuade us to return if we visited Miami again. We must mention Sabrina, Erik and Ayainna who were extremely easy and pleasant to deal with. I’m sure they were not looking forward to seeing us approaching the reception desk. But these were genuine issues that should not have arisen and to be fair they were all dealt with and solved calmly and quickly, with 1 exception. The rooms during both our stays (4 nights and 2 nights) were very spacious. Beds were extremely comfortable with luxurious bed coverings. Both rooms were a generous size. Lighting was very good, storage space was perfect. Bathrooms were spacious and spotless. The breakfast though on the expensive side, was an excellent buffet style with some nice treats such as fresh fruit bowls, soaked over night oats, and fresh pastries . There was plenty of choice and service was good most mornings. We also ate dinner there on 3 nights and the food was good. We used the swimming pool on the top floor. It was heated slightly and was very pleasant though it got a bit busy in the evenings. There is a very pleasant terrace and bar up there also with great views of the city, especially at night time. Hotel is located about 10 mins walk from the Brickell stop on the people mover. We enjoyed our stay, it’s an expensive hotel when you include breakfast so we expected everything to be right for what we were paying. However the can do attitude of staff convinced us we were just unlucky and we hope to visit Miami again and therefore this hotel. If I had a choice I’d have given a 3.5 rating for our stay purely related to the difficulties mentioned above

Outstanding. Location was perfect. The free shuttle was nice. I would suggest calling when you get to their stop. We waited 1 1/2 hours after a couple of phone calls! Not counting that, it was perfect! The room was spacious. Staff was very friendly and helpful!!! I would recommend staying here.

酒店和Hotel Indigo shared 酒店設施和前台，新酒店硬件設施沒得說，自帶大陽台 日落非常美！走路5分鐘就到Brikell Town Center 很方便！

這個酒店真不錯 離沙灘近還在dt 遊客不多 酒店不吵不鬧 不像我朋友住的southbeach那邊一堆你懂的遊客亂糟糟的還巨貴 房間設計的不錯 床很舒服 像我們這種來過邁阿密幾次的覺得這個酒店真是no.1 現在熱季了某天一刷搶到了1200一晚 平時都是1600的 就是泳池關門早了點 缺點就是 衛生間沒安排風扇 我男朋友拉屎臭死了味不能馬上散 還有給的fuji的水 每天居然不主動提供的 除此之外都是滿分💯 餐吧也很漂亮

Curtain was too short, they had to improvise and add clips to shut the middle part and glue with take the sides so sunlight didn’t come in the morning. One of the days asked for cleaning service at front desk, they said it was gonna be done but room was not done when I came back at night.

優秀的地理位置 濃厚的MO風格 無敵灣景 距離邁阿密郵輪港口很近 服務十分到位 就是沒有買到邁阿密特有的扇子 so sad

My sister and I were treated like royalty at this. Absolutely fabulous intercontinental Miami hotel.❤️ superb steakhouse fabulous service from the concierge to the Bell desk to all the people that worked at the steakhouse. Everything was fabulous. 

Amazing hotel. Affordable. Would totally comeback again anytime soon. I recommend it 100%. Pool is impressive and gym it’s amazing. Location is good you’re close to everything. Walking distance from bars and rests.

The service was fine the room was very convenient when having a layover. as far as food, it was just the restaurants in the airport and not hotel food as far as I know.

酒店客流非常多，泳池很小。 位置是有靠近的巴士總站及Downtown的 Metromover, mover 是免費的，出行去不同景點都可以搭mover出行，都就在附近不遠的地方，算是比較方便。搭地鐵也很一個選擇，可是班次要30min一班，漫遊不趕時間，都可以搭。 值得推薦的是-科學館，有小朋友可以帶他們去參觀一整天，非常值得參觀的。 邁阿密是旅遊區，隨時的吃渴一定貴，自駕泊車也很貴，要有燒錢的心理準備。