Ulasan Red Roof Inn Cleveland Airport - Middleburg Heights
Red Roof Inn Cleveland Airport - Middleburg Heights
17555 Bagley Rd, Middleburg Heights, United StatesLihat Butiran Hotel
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Kami Memadankan Harga
1 malam
Ulasan Tetamu
3.3/5
102 ulasan
Ulasan yang disahkanPersekitaran3.3
Kemudahan3.2
Perkhidmatan3.3
Kebersihan3.3
Tapis mengikut:
Atur mengikut:
Semua ulasan(102)
Ulasan positif(63)
Ulasan dengan gambar/video(1)
Ulasan kurang baik(39)
Victoria Love
First Floor Two Double Room
Menginap pada Mei 2022
Keluarga
6 ulasan
Hebat
Disiarkan pada 11 Mei 2022
I like this hotel it's really nice they have refrigerator and microwave and they are friendly staffed I'm glad I stayed here
Terjemah
Pirate Jack
Superior Two Double Room Non smoking
Menginap pada Mac 2023
Bisnes
57 ulasan
Disiarkan pada 3 Apr 2023
屬於比較經濟的汽車旅館，服務不錯，東西都比較舊，離機場近，暫時過了過渡住了一晚。過去的時候，説我在攜程訂的費用沒到，又刷了一次我的卡。兩邊路上都有大坑，晚上開車過去沒注意，着了一次道。
Terjemah
Sharon
Menginap pada Mac 2024
Lain-lain
Disiarkan pada 25 Mac 2024
When we got our room the radiator was broken, the door lock was loose with screws easily coming out, and no microwave or mini fridge. The guy at the desk gave us another room, which was clean and had good heat. However, no microwave or fridge because we would have to pay for a premium room. Otherwise, the stay was pleasant.
Terjemah
Jennifer
Menginap pada Jan 2024
Lain-lain
Disiarkan pada 9 Jan 2024
What is there to say i needed to change my arrival date by 1 day and can't get ahold of anyone. I've tried since 1/6/24
Multiple times a day. Now i have no room to go to for my flight that was postponed by a day.
Terjemah
Beverly
Menginap pada Dis 2023
Lain-lain
Luar Biasa
Disiarkan pada 30 Dis 2023
Simone and Sean. Was really nice and made sure my stay was comfortable, they always polite and speaks when you enter.
Terjemah
Pankaj
Menginap pada Dis 2023
Lain-lain
Disiarkan pada 18 Dis 2023
Ntg was good manager was give bad services and don’t answer your question. When I ask for two keys she made faces .
Terjemah
Christina
Menginap pada Dis 2023
Lain-lain
Sangat Baik
Disiarkan pada 11 Dis 2023
It was overall a great experience. Our only problem was noise level. There was a big gap under door and you could everything in hallway as well as in the room next door.
Terjemah
Verified traveler
Menginap pada Dis 2023
Lain-lain
Disiarkan pada 29 Dis 2023
The location was fine. The room could’ve been a lot cleaner- in particular the bathroom.
Terjemah
steve
Menginap pada Nov 2023
Rakan-rakan
Luar Biasa
Disiarkan pada 20 Nov 2023
The management staff and front deck associated were very quick and polite when checking in and out
Terjemah
Neil T.
Menginap pada Nov 2023
Lain-lain
Disiarkan pada 15 Nov 2023
In my first night, i was put into 3 rooms because each was dirty. Tv remote was filthy and had no batteries, desktop had a sticky substance all over it along with the hardwood floor. Didn't get a shower because the bathtub looked like it hadn't seen a good cleaning for a few years.
Terjemah
Carmen
Menginap pada Nov 2023
Keluarga
Disiarkan pada 2 Nov 2023
The first thing walking in the room my kids and I noticed the stains on the bed sheets. The towels also had stains. I went down and requested bed sheets be changed. The clerk called housekeeping and told them my request. The lady from housekeeping knocked on our room door and came in. She said “I’m sorry but all of our sheets look that way so it’ll be the same result.” That is unacceptable!! My son and I went to the store and purchased 2 sets of bed sheets and took them to a friends home and washed them and brought them back to hotel room and placed on beds. This is the first time I’ve gone to this extreme. Never again will I ever stay at a Red Roof Inn!!!!!!!!!!
Terjemah
EDWARD
Menginap pada Okt 2023
Keluarga
Disiarkan pada 30 Okt 2023
Clean enough. Dtd not spend too much time there because I had to catch a plane at 6:30am. The beds could be a little bigger. Good enough for a 12 hour stay. People were nice at the desk.
Terjemah
Sheila
Menginap pada Okt 2023
Lain-lain
Luar Biasa
Disiarkan pada 25 Okt 2023
Good value for the price. Room was clean, even though a bit worn. It didn’t smell badly. Front desk staff was nice, but needs to learn discretion with guest information and not announcing for safety reasons.
Terjemah
RUBY
Menginap pada Okt 2023
Keluarga
Disiarkan pada 22 Okt 2023
We found sheets and mattress stained with blood. We asked for them to be changed, but there was no housekeeping. We had to change them ourselves! The rug were filthy too.
I won’t be staying in any Red Roof again.
I had been to another one in NJ, and that was acceptable.
Terjemah
Carol
Menginap pada Okt 2023
Keluarga
Disiarkan pada 8 Okt 2023
This motel seems to cater to the homeless, who I’m sure don’t pay to be there. I have absolutely no problem with that. If Red Roof wants to do this for homeless, that’s awesome, but because of that , there’s no customer service. I asked for towels twice. Gave them all day to deliver, and never got them. Was there 4 nights, room never touched. Not even kleenex provided. Nothing really provided. Not even tea bags. Cigarette holes in sheets. I could go on, but what’s the point. I’d be wasting my time because you don’t really care. Not that it hurts you, but I’ll never stay at Red Roof again. Not because of the homeless, but the lack of service once you check in. I asked if we could check out an hour late, and the answer was a quick “ no ma’am”, then at 11:10, they’re knocking at the door to make sure you’re leaving. We were just taking our suitcases out. How would one hour hurt them??
Terjemah
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