Armani Hotel Milano

Ulasan Armani Hotel Milano

Armani Hotel Milano

Via Alessandro Manzoni, 31, Milan, Lombardy, 20121, ItalyLihat Butiran Hotel
Armani Hotel Milano
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Ulasan Tetamu

9.0/10
Great
59 ulasan
Ulasan yang disahkan
Location9.0
Amenities8.8
Service9.1
Cleanliness9.2
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All reviews(59)
Positive reviews(26)
Reviews with photos/video(14)
Great service(7)
Negative reviews(4)
Guest User
Armani Deluxe Room
Daftar masuk pada Mei 2024
Couple
1 ulasan
10/10
Outstanding
Disiarkan pada 19 Jun 2024
Love it
Jawapan daripada Pihak Penginapan: Dear Karolina,Greetings from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Diana Mokaber
Armani Premiere Superior Room
Daftar masuk pada Mei 2024
Couple
8 ulasan
5.0/10
Disiarkan pada 9 Jun 2024
Hospitality was unacceptable, we asked the room service for towel s… after 8 hours we recalled and then they brought it but after EIGHT hours Also We reserved for spa one dag in advance confirmed by the spa and the reception, also they asked time what masseur, and we did our selection, The next to double check what time we had the massage we called the reception and after 20 minutes of them talking to eachother and figure it out they told us we dont have any reservations… also when i booked the room i called the hotel that IT WAS MG BIRTHDAY THE DAY I ARRIVE SO PLEASE PROVIDE ME A CAKE AND THEY ALL SAY YES TELL US WHEN U GONNA ARRIVE I TOLD THEM… NO CAKE NO SIGNE OF even A HAPPY BDAY AND THEY TOLD ME THEY FORGOT WHEN THEY DOUBLED CHECKED EVERYTHING WITH MY BOYFRIEND!!!!!!! Even after my bf retold them about the birthday to remind them.. but …. WORST EXPERIENCE AND BDAY THANK YOU ARMANI FOR JUST KEEPING THE NAME AND LOOSING THE CLASS… we paid only for the name… I HAVE SO MUCH RESPECT TOWARDS ANY DESIGNER BUT THEY ARE USING ONLY THE NAME…… and it shouldnt be a luxury hotel based on the hospitalities!!!
Jawapan daripada Pihak Penginapan: Dear Mrs. Mokaber,Warm Greeting from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. Please note that I passed all your comments to the respective department in order to point out your disappointment so that, hopefully, we can better cater to our beloved guests in the future.Furthermore, we have already proceeded in doing the necessary investigations and I really apologize for the issues you experienced and for the fact that we were not able to make you live a wonderful birthday with us. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Guest User
Armani Deluxe Suite With Balcony
Daftar masuk pada Ogo 2025
Family
8 ulasan
10/10
Outstanding
Disiarkan pada 2 Dis 2025
The hotel was reasonably priced, the room was clean to my satisfaction, and the sheets and towels were new. The location was convenient, being close to the MRT station. The front desk staff were helpful and provided information on nearby attractions and restaurants, which was a big plus. The air conditioning was quiet, and I slept soundly all night. The only downside was the small room size, but it was still quite a good deal for the price.
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Jawapan daripada Pihak Penginapan: Dear Guest,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Matilda, Executive Quality of the Hotel.It is a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon perhaps in a different room category. Best Regards,Matilda MustafarajManagement Office
美极
Armani Premiere Room
Daftar masuk pada Jul 2025
Family
17 ulasan
10/10
Outstanding
Disiarkan pada 19 Ogo 2025
The hotel is nice, the service is good, and the location is super convenient. My kids and I had a very happy stay.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear 美极,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I am the Quality Manager at the Hotel.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Guest User
Armani Premiere Room
Daftar masuk pada Apr 2025
Solo traveler
3 ulasan
10/10
Outstanding
Disiarkan pada 26 Mei 2025
Not bad, good service, delicious pasta, and the spa has a nice view. Worth the price haha ​​...
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Sir/Madam,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I am the Quality Manager at the Hotel.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Yangguangzhuyunwen
Armani Deluxe Room
Daftar masuk pada Jun 2025
Other
5 ulasan
4.5/10
Disiarkan pada 30 Jul 2025
The room was okay, but the price didn't match the amenities. There were no shelves available, and the breakfast set I ordered wasn't complete (e.g., banana pancakes, fruit). The bedding was poor, especially the pillow.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Yangguangzhuyunwen,Warm Greeting from Milan! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Director of Lifestyle.On behalf of my team, I sincerely apologize that the experience delivered did not meet your expectations, which is disappointing and not reflective of our usual services. We greatly value both praise and constructive comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Raffaella AnneseManagement Office
Guest User
Armani Premiere Terrace Room
Daftar masuk pada Nov 2025
Business traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 12 Dis 2025
Excellent location, luxurious and sophisticated hotel
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Director of Lifestyle.It’s a true pleasure to read your positive comments and to know that you enjoyed and appreciated your recent stay experience at Armani Hotel Milano.Please know that I have also shared your feedback with our Ambassadors here at the hotel.We look forward to welcoming you back again soon.Warm regards,Raffaella AnneseManagement Office
Cindy Feng Mathews
Armani Premiere Room
Daftar masuk pada Feb 2025
Family
12 ulasan
10/10
Outstanding
Disiarkan pada 21 Mac 2025
First time in Milan, great location, big, clean, well designed room, delicious meals ordered in the room, impeccable service! I was sick and the hotel was able to call a doctor to the room, and it seemed that they only charged me 250 euros (I didn't pay attention to the bill). When you are away from home, the sense of security provided by the hotel is very important! Living here is the best choice when coming to Milan! Highly recommended!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Mr&Mrs,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Serena Savarise and I am the Manager on Duty for the weekend.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms and the assistance provided from our Lifestyle Team. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Serena SavariseManagement Office
Guest User
Armani Deluxe Room
Daftar masuk pada Nov 2024
Business traveler
6 ulasan
10/10
Outstanding
Disiarkan pada 1 Jan 2025
Very good
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Guest, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella Annese and I am the Lifestyle Manager. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm regards,Raffaella AnneseManagement Office
Shanghaiqiushuzhen
Armani Deluxe Room
Daftar masuk pada Mei 2024
Solo traveler
1 ulasan
10/10
Outstanding
Disiarkan pada 4 Jul 2024
Pros: The room was upgraded to premium, the hotel and the room smelled good, the minibar and refrigerator were free, a pad could control the entire room, the breakfast was rich with both cold and hot dishes, the service was very friendly and they would remember the guest's name to greet them, and the club sandwich from the room service was more delicious than expected! Cons: No HBO, the switch on the wall in the room was too bright and affected my sleep at night, and there was no hook at the door of the shower room, which was inconvenient to put towels.
Teks AsalDiterjemah oleh Google
6/11
Jawapan daripada Pihak Penginapan: Dear Shanghaiqiushuzhen,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
Guest User
Armani Premiere Terrace Room
Daftar masuk pada Apr 2025
Couple
21 ulasan
10/10
Outstanding
Disiarkan pada 4 Jun 2025
One of the best hotels. Clean, comfortable, delicious.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Sir / Madam,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I am the Quality Manager at the Hotel.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Wendy_ Zhang🌸
Armani Premiere Superior Room
Daftar masuk pada Jul 2024
Family
7 ulasan
8.0/10
Very good
Disiarkan pada 7 Ogo 2024
The hotel has a sense of design, but the room is not as exquisite as expected. The details of the bathroom feel better. The aromatherapy smell is too strong when I first checked in.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Mrs. Zhang,Greetings from Armani Hotel Milano!I would like to personally thank you for staying at Armani Hotel Milano and for taking the time to share your thoughts with us.My name is Ilaria and I work in the Quality department.I was very pleased to hear that you enjoyed your overall stay with us. I also thank you for your comments on our rooms. We greatly value our Guests’ comments, as it is through the feedback of our guests that we find ways to continually enhance our services. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.For any assistance you require, I am pleased to assist you anytime, and I look forward to welcoming you back to our hotel, in the near future. Best Regards,Ilaria GrechiManagement Office
SuperIan
Armani Deluxe Suite With Balcony
Daftar masuk pada Jul 2024
Family
129 ulasan
10/10
Outstanding
Disiarkan pada 5 Ogo 2024
A family of four stayed here, including an elderly and a child. The location was convenient and the environment was good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Superlan,Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities, dining offerings and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel.Rest assured that your feedback will be forwarded to our General Manager for review and consideration.We look forward to welcoming you back again soon.Best Regards,Ilaria GrechiManagement Office
Guest User
Armani Deluxe Suite With Balcony
Daftar masuk pada Jun 2024
Family
3 ulasan
3.5/10
Disiarkan pada 29 Jul 2024
Armani Hotel Very bad experience The service attitude of the front desk staff was extremely bad and deceptive. We booked a 68 square meter room. The service staff on duty in the early morning of July 27 said that the largest room in the hotel was 50 square meters, and there was no 68 square meter room. They deceived us and said that the room they arranged for us was the same as the one they booked on Ctrip. The next day we confirmed with the hotel, and the waiter said that we were staying in a 52-54 square meter room. In fact, there was a 68 square meter room, but there was no room. Cold service
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Sir/Madam,Warm Greeting from Armani Hotel Milano!We really thank you for taking the time to share your feedback with us. My name is Ilaria and I work in the Quality department.I appreciate the time you have taken to fill out our post-stay survey, communicating the issues you experienced during your stay.The honest feedback you have provided greatly assists us in continuously improving our lifestyle experience in order to better cater to our guests. On behalf of my team, I sincerely apologize for the service shortfalls you encountered, and rest assured that your feedback regarding the challenges faced during this stay will be shared with the whole team, so we may ensure that this was a one-off experience. We hope to have another opportunity to welcome you back to Armani Hotel Milano, where we intend to restore your confidence in our service. Rest assured that your feedback will be forwarded to our General Manager for review and consideration.Warm regards,Ilaria GrechiManagement Office
Guest User
Armani Junior Suite
Daftar masuk pada Mac 2024
Family
42 ulasan
8.0/10
Very good
Disiarkan pada 25 Apr 2024
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Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Sir/Madam, Greetings from Armani Hotel Milano! We really thank you for taking the time to share your feedback with us. My name is Raffaella and I work in the Lifestyle Department. It’s a true pleasure to read your positive comments and to know that you enjoyed your recent stay experience and that you appreciated our hotel facilities and professional approach of the Team. Please know that I have also shared your feedback with our Ambassadors here at the hotel. Rest assured that your feedback will be forwarded to our General Manager for review and consideration. We look forward to welcoming you back again soon. Warm Regards, Raffaella AnneseManagement Office