Six Senses Kaplankaya

Six Senses Kaplankaya Reviews

Six Senses Kaplankaya

Bozbük, Merkez Sokak No: 198, Milas, TürkiyeView Hotel Details
Six Senses Kaplankaya
Six Senses KaplankayaSix Senses KaplankayaSix Senses Kaplankaya
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Six Senses Kaplankaya Guest Reviews

4.6/5
Great
62 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All Reviews(62)
Positive reviews(58)
Reviews with photos/video(2)
Negative reviews(4)
Janet GF
Superior Twin Room with Sea View
Stayed in Apr 2023
Friends
13 review
5.0/5
Outstanding
Posted on Jun 23, 2023
Very quiet, good service, suitable for self-driving
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Anonymous User
Superior Twin Room with Sea View
Stayed in May 2023
Friends
1 review
5.0/5
Outstanding
Posted on May 27, 2023
very nice oh oh oh oh
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Guest User
Stayed in Jun 2024
Other
0 review
4.0/5
Very Good
Posted on Jun 24, 2024
Six senses is an immense site that covers many premises located on the hillside. it might be not easy to feel mobile but it also gives you the chance to create your own personal space with privacy. We have stayed at the ridge terrace rooms with seaview and pool, the rooms are super comfy and spacious. The amenities are sufficient. The housekeeping and the room service teams are working efficiently. We hang out at the main beach and family beach, the sand is smooth and the water is clear turquoise. we adored the homemade ice cream & sorbets, it was a great motivation to have a break from sun & sea. We have tried out every restaurant during our stay for dinners. We have enjoyed the good food at any place, the service team is also reliable and helpful. After a nice early dinner it is lovely to hangout at the sunset bar while having a digestif and watching the sunset. Spa is literally huge! There are numerous treatment rooms, the therapists were very efficient and professional, I have enjoyed my treatments. We appreciate the hard work to run such a huge operation in local socio economic dynamics. In particular Dilek has supported us at any moment for any question. She has very resolution oriented approach and has a good sense of responsibility on any issue. We appreciate her extra efforts. We will always remember the taste of the vegetables that she picked up from earth lab for us... There are not any attitudes of spoiled rich upper class guests at this resort which we have looked for. There is strong sense of calmness, dignity.. We have enjoyed our stay, we wish all the best to the Six Senses Kaplankaya team.
Guest User
Stayed in Jun 2024
Couples
0 review
1.0/5
Posted on Jun 23, 2024
overrated hotel… with a too high opinion of itself. Bought a plot of land in the middle of nowhere .. built some villas and priced everything out of proportion. If you’re rich enough and dumb enough .. go there and see for yourself. There are 100’s of other far better exclusive hotels in the world that do it a lot better.
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 20, 2024
Had an amazing time. Everyone and everything like the food and the cleanliness was outstanding and a special thank you to DİLEK who ensured all was good and made it extremely warm and homely for us. I will definitely consider coming back. Thank you. 🙏
Guest User
Stayed in Jun 2024
Other
0 review
5.0/5
Outstanding
Posted on Jun 17, 2024
It was an unforgettable experience at Six Sense Kaplankaya! We will definitely come back next summer! The breakfast was amazing and the whole resort was just so beautiful! Our personal host Bușra was super mindful and very professional. She really made our stay even better!
Neha J
Stayed in Jun 2024
Family
4.0/5
Very Good
Posted on Jun 14, 2024
The kids club was great! It was the first time we felt comfortable leaving our little one in a kids club and they were caring, engaging, very communicative and had an amazing set of activities for the kids too. The spa was amazing too - and the therapists there were the best I’ve experienced in a long time.
Response from Property: Dear neha1683, Thank you for sharing your wonderful feedback about your recent stay at Six Senses Kaplankaya. We are thrilled to hear that you and your little one had a fantastic experience at our kids' club. It is our priority to create a safe and engaging environment for all children, and we are delighted that our caring and communicative hosts, along with our diverse range of activities, made you feel comfortable. Additionally, we are pleased to know that you had an exceptional experience at our spa. Our therapists are dedicated to providing the highest level of service, and it’s heartening to hear they were among the best you’ve experienced. Your kind words mean a lot to us, and we look forward to welcoming you back for another memorable stay. Sincerely, Can Göktaş General Manager
Michelle C
Stayed in Jun 2024
Friends
2.0/5
Posted on Jun 14, 2024
I am writing to express my disappointment and dissatisfaction with the car pick-up service provided during my recent stay at SIX SENSE KAPLANKAYA. I had booked and paid for the car pick-up service as an added convenience during my visit. However, when I depart from the hotel, the staff informed me that someone had taken my car, leaving me without transportation. This resulted in me having to pay extra for a taxi to reach my destination, which was an unexpected and unnecessary expense. As a valued guest of your hotel, I expected a higher level of service and attention to detail. The failure to ensure the availability of my reserved car pick-up service is unacceptable and does not meet the standards I would expect from a 5-star establishment. I have requested that a full refund with receipt for the car pick-up service. I wrote many email to your guest relationship for the refund confirmation and receipt, however NO ONE care for our request.
Response from Property: DearO8592MOmichellec, Thank you for sharing your feedback regarding your recent stay at Six Senses Kaplankaya. We deeply regret the inconvenience you experienced with our car pick-up service and sincerely apologize for the shortcomings you encountered. We understand your frustration regarding the unavailability of your reserved car, which resulted in unexpected expenses for a taxi. This falls short of the high standards of service and attention to detail that we strive to uphold at our establishment. Please be assured that we have already processed the refund for the car pick-up service as per your request. The refund is being handled by our finance team and, as mentioned by our Guest Experience Manager, it may take up to a month to reflect in your account depending on your bank's processing times. We appreciate your patience and understanding as we work to resolve this issue. Your feedback is invaluable to us as we continually strive to improve our services and ensure a seamless experience for our guests. We look forward to the opportunity to restore your faith in our services during your next visit. Sincerely, Can Göktaş General Manager
Sandynjohnny
Stayed in May 2024
Couples
3.0/5
Posted on May 29, 2024
There are many aspects about this hotel that are great but the beach arrangement is flawed. There is a children’s beach but there is no adults only beach so if you are unfortunate enough to get a noisy family the peace and tranquility you crave for as an adult is ruined.
Response from Property: Dear Sandynjohnny, Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed many aspects of our hotel. However, we're sorry to hear that the beach arrangement did not meet your expectations. Our resort is situated on a vast property with numerous areas designed for relaxation and tranquility. We strive to ensure there are ample spaces for all our guests to enjoy a peaceful experience. Nonetheless, we appreciate your suggestion regarding an adults-only beach and will certainly take it into consideration as we continuously seek to improve our facilities and services. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future. Sincerely, Can Göktaş General Manager
sun1770
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 26, 2024
I cannot praise all of the staff at Six Senses Kaplankaya enough. We had an absolutely wonderful time with our young baby at the hotel and a lot of it was down to the service we received from everyone at the hotel, who were so warm, attentive and responsive. From a practical perspective, we found that the hotel has more than enough, modern facilities and everything a young family would need. A special thanks to Maryna who looked after us and our little one so well and made us feel at home from the start. Emel who was covering the breakfast service was a joy to see every morning. Also Cihan, one of the gentlemen ferrying us back and forth to our room from the main building who took us to the best spot for stunning sunset family photos! Those are just a couple of the individuals but we honestly feel that everyone we came across at the hotel would go out of their way to help. Would love to go back again when our little one is slightly older to make use of the kids club!
Response from Property: Dear sun1770, Thank you for taking the time to share such a heartwarming review of your stay at Six Senses Kaplankaya. We are delighted to hear that you and your young family had an absolutely wonderful time with us. Our hosts take great pride in providing warm, attentive, and responsive service, and it is gratifying to know that their efforts made your stay memorable. We will be sure to pass on your special thanks to Maryna, Emel, and Cihan, as well as the rest of the team, for their exceptional contributions to your experience. We are also pleased that our facilities met your needs and helped ensure a comfortable stay with your young baby. We strive to create an environment where families can relax and enjoy their time together, and it's wonderful to know we succeeded in your case. We look forward to welcoming you back in the future. We are sure your little one will love the kids club, and we can't wait to help you create more beautiful memories. Sincerely, Can Göktaş General Manager
Sena Ü
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 23, 2024
We had an incredible experience at the Six Senses Kaplankaya. Visiting in May, we found the hotel to be wonderfully private, allowing us to enjoy a serene and peaceful environment. The standout feature of our stay was the exceptional service. The staff went above and beyond to ensure our comfort, with Cem and Hazal making our visit truly memorable. Their attentiveness and warm hospitality were unparalleled. We highly recommend the Six Senses Kaplankaya, especially in the off-season. It offers a perfect blend of luxury, privacy, and outstanding service that will make any stay unforgettable.
Response from Property: Dear 734sena_, Thank you so much for sharing your wonderful feedback about your recent stay at Six Senses Kaplankaya. We are delighted to hear that you had an incredible experience and that you enjoyed the serene and peaceful environment during your visit in May. We are particularly pleased to hear your kind words about our hosts, especially Cem and Hazal. Our team is dedicated to providing exceptional service and ensuring that every guest feels cared for and comfortable. It is gratifying to know that their attentiveness and warm hospitality made your stay truly memorable. Thank you for recommending Six Senses Kaplankaya. We are thrilled that you found our blend of luxury, privacy, and outstanding service to be the perfect combination for an unforgettable stay. We look forward to welcoming you back in the future and creating more wonderful memories for you. Sincerely, Can Göktaş General Manager
Gigi H
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 22, 2024
I rarely write reviews, but wanted to praise the staff here, who offered service, service, service. Exceptionally run, with superb facilities for those who take health and fitness seriously. Minimal plastic on site and all water served in glass bottles. Able to cater for celiacs. Recommended.
Response from Property: Dear gigih799, Thank you so much for sharing your wonderful feedback. We are delighted to hear that our host's dedication to service made such a positive impression on your stay. At Six Senses Kaplankaya, we take great pride in offering personalized experiences tailored to each guest's needs, including catering to specific dietary requirements. Sustainability is indeed the core of our philosophy, and we are committed to reducing plastic usage and providing water in glass bottles to minimize our environmental impact. It is gratifying to know that these efforts contributed to your satisfaction. We are thrilled that you enjoyed our facilities designed for health and fitness enthusiasts and appreciated our sustainable practices. We look forward to welcoming you back for another exceptional stay. Sincerely, Can Göktaş General Manager
Guest User
Stayed in May 2024
Other
0 review
5.0/5
Outstanding
Posted on May 17, 2024
This was a truly memorable experience and we will certainly return to Six Senses Kaplankaya next season. All the staff were incredibly attentive, professional and worked tirelessly to make this a special trip, going the extra mile wherever possible.
M6043GLlesleyp
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 17, 2024
First class operation. My personalized yoga program was just as I wanted. Early morning yoga, the day in the beautiful private beach with time to swim and relax and a massage each day around 5 pm. The therapists were experienced and professional and the two yoga teachers Gulis and Nandini experts in their field. The ethos of Kaplankaya is health and wellbeing. I enjoyed every minute and returned home rested, and elated with renewed bigour and mindset. Thank you to all the staff who were trained to give personal service.
Response from Property: Dear M6043GLlesleyp, Thank you so much for sharing your wonderful experience at Six Senses Kaplankaya! We are delighted to hear that your personalized yoga program met your expectations and that you enjoyed your early morning yoga sessions, relaxing days on our private beach, and daily massages. It's fantastic to know that our therapists and yoga teachers, Güliz and Nandini, were able to provide you with the professional and expert care you were looking for. At Six Senses Kaplankaya, health and well-being are at the core of our ethos. We are proud to offer Europe's largest spa, where wellness and personalized service are our top priorities. Our team is dedicated to ensuring that every guest leaves feeling rested, rejuvenated, and with a renewed sense of vigor and mindset. Thank you once again for your kind words. We look forward to welcoming you back for another restorative and enriching experience. Sincerely, Can Göktaş General Manager
Heather C
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 16, 2024
We loved every minute at the Six Senses Kaplankaya. The staff truly spoiled us at every moment of the stay. We love all the small details that make this place so magical like the treats next to our bed each night, sustainable products with zero plastic, fresh water bottles whenever we needed, the wellness focus, the activities, the list goes on and on.
Response from Property: Dear HeatherFromDenver, Thank you so much for your wonderful feedback! We are thrilled to hear that you loved every minute of your stay at Six Senses Kaplankaya. Our team takes great pride in ensuring that every guest feels truly spoiled, and it’s heartwarming to know that you appreciated all the small details that make our resort magical. From the nightly treats by your bedside to the availability of fresh water bottles, we aim to create a memorable and delightful experience for our guests. Sustainability is indeed at the core of what we do, and we're delighted that our commitment to using zero plastic and other eco-friendly practices resonated with you. We believe in promoting wellness and providing a range of activities that enhance our guests' experiences while being mindful of our environmental impact. Thank you once again for your kind words. We look forward to welcoming you back to Six Senses Kaplankaya for another magical stay in the future! Sincerely, Can Göktaş General Manager