The Bell Hotel

Stayed here for 3 nights as we met up up with relations who live in Bury St Edmunds. Staff here were friendly and helpful. Bed was clean and comfortable, bathroom was clean & shower was fine. We had food one night and it was nice enough. Place needed a bit of updating. We paid £65 a night for room only so I would say it wasn't expensive.

A bit dated but clean, it is what I would expect at this price point. My only criticism is the low water pressure on the shower, but it was usable.

Showers are pitiful/ nearly useless Rooms are very dated and tired. All sorts of noise throughout the night.

The bed was absolutely awful the shower was basically none existent and was dripping all night long by far my worst ever hotel yet

Shower was new but problems with the plumbing in the build meant that it was usually cold. At times i had no running cold water at all. Checked out after 2 nights into a 4 night stay

We have been familiar with the Bell for a number of years having lived in the community in the past. These are fairly new owners who are trying to upgrade services and safety within the constants of listed buildings. While this a friendly atmosphere it should be noted the traveler who stays should be prepared for old world charm and basic amenities although TV and wify are available there are stairs only between floor and not a place for handicap or the unfit It is close to transportation, local walks, and friendly local cafes. It was more than adequate for our needs visiting family and friends and getting to nearby towns by bus and reconnecting with familiar places,

It suited our need for a convenient 2 night stay. The staff were friendly and helpful and the room was warm, clean and had everything we needed. It was also priced appropriately. The twin beds were a little springy but we still slept well. We would go back there!

I arrived at the hotel around 6.30pm. Sat in bed and working until 10.45 when I decided to turn in. That’s when I found the bugs in the bed, and not just one but several. I complained to the on duty manager who confirmed it. He was very apologetic and offered another room but the bathroom wasn’t habitable.

Great stay. Staff are friendly and helpful. Good food. Thank you.