Hotel berhampiran 7-Eleven, Mill Valley

Very much a typical holiday inn express but in a fabulous setting. Very pleasant walk each day through the nature area. Lovely scenery. Sausalito is a nice part of the world to spend a few days. Nice staff & free parking. Short but pleasant stay & good location to explore further.

We loved everything about our stay. Starting with the warm greeting, the fabulous service, the amazing accommodations and the incredible views. We can’t wait to come back for another visit. If you need to recharge your batteries I highly recommend this location.

It is a good motel close to San Francisco. It has swimming pool, hot tub, basketball and a few other outside games. Next to two shopping malls. Room clean and big. Hot breakfast although I would not call it great. Rather passable.

Toilet leaking raw sewage from the base across the bathroom floor. We were walking around barefoot in the bathroom until we realized the problem. Enough leakage to soak through the bath towel we wrapped around the toilet to try to contain the problem. Then the person at reception was a trainee with no management around. She had not been shown how to work the computer properly and took over half an hour to figure out how to change our room. Mgmt was quick to say 'sorry' but did nothing to make it right. In fact ludicrously maintained there was no problem at all. That a previous handicapped guest had noticed nothing. Right - that's the attitude! Just close your eyes. Nothing to see here! Here's a tip: If you don't know how to run a hotel, don't.

Fiquei hospedada 3 noites em um quarto feminino, camas no estilo cápsula. O quarto espaçoso e silencioso. O locker grande, sendo que coube meu mochilão, mochila comum e casaco. Em cada andar eles tem um lounge com TV, micro ondas, geladeira, café e chá à vontade. A localização é ótima, perto de mercado, transporte público e pontos turísticos a 20 minutos de caminhada. Adorei e recomendo!

I feel bad writing this, but people need to be aware. I would say this was like Fawlty Towers, but many of the staff were plain awful. AND THEN THERE WAS MY CAR BREAK IN AND THEFT IN BROAD DAYLIGHT 50 FEET FROM AND IN VIEW OF FRONT ENTRANCE AND DESK. Earlier comments are true. Many staff unhappy, ignore you, socializing and going through the motions. Extremely poor communications (notes not used, each person you talk to gives you a different story), frustrating. Two exceptions. The night staff member (many years experience, tall, thin African American, sorry forgot his name), was extremely kind and helpful. And the GM, who kindly listened to me, was also. The problems. Wife was overcoming jetlag and a cold. We requested light housekeeping late each day. Woman housekeeping Supervisor took great offense at this and literally hated and punished us. Getting housekeeping was a daily ordeal. Two days I requested sheets and remade bed myself. People walking in on you, midday, with Do Not Disturb sign and requested, stop, stop, don’t come in. This was the Supervisor and we felt like she was our angry landlady, who would do as she liked. Literally verbally abusive. I never saw such behavior in my life. We were promised a larger, upgraded room, but no notes were made and it was given away. No apology. We gave up. But the obvious worst situation was THE CAR BREAK IN, MID-MORNING. Smashed windows. Stolen suitcase. Wife lost her clothes and important medicines. Desk clerk focussed on writing his report - I was focussed on trying to reach the police. Police did nothing. Hotel had no responsibility or cameras. I was out thousands of dollars. Imagine what could have happened if I had walked into the robbery. Manager offered to comp one night. Bill was wrong, had to request it. To add insult to injury, I was charged for parking. After we left, another mysterious $109 charge appeared. No bill. No explanation. I called. Unresolved. I give up. I am beyond frustrated and upset. A Police Detective later told me the Civic Center area is “sketchy”. Worst hotel experience in my life.

Great hotel. I came for the jacuzzi and was not disappointed! It is big and warm. There is tremendous value here. The $20 breakfast buffet is the best deal in Marin County. ($22 on weekends! ) This property is classy and feels warm and inviting . The bar and restaurant have good food and atmosphere. World Class services is everywhere!

Lovely quaint hotel that feels like it has some history. The renovations are modern with a comfy bed, pristine sheets and plush towels. The upgrade did a good job of keeping to original aesthetics and respecting the classic building. The location is a minute walk to Union Square and next to other bigger chain hotels. The staff were all very friendly especially the check-in with Vivian! Her friendly welcome and 5 star customer service after a long flight in was greatly appreciated! Comes with coffee and pastries in the morning in the lobby area before you start your day exploring the city. Will stay here again upon my return to SF.