Hotel berhampiran Fully Alive - Reclaim Your Total Health, Mill Valley

Very much a typical holiday inn express but in a fabulous setting. Very pleasant walk each day through the nature area. Lovely scenery. Sausalito is a nice part of the world to spend a few days. Nice staff & free parking. Short but pleasant stay & good location to explore further.

It is a good motel close to San Francisco. It has swimming pool, hot tub, basketball and a few other outside games. Next to two shopping malls. Room clean and big. Hot breakfast although I would not call it great. Rather passable.

Toilet leaking raw sewage from the base across the bathroom floor. We were walking around barefoot in the bathroom until we realized the problem. Enough leakage to soak through the bath towel we wrapped around the toilet to try to contain the problem. Then the person at reception was a trainee with no management around. She had not been shown how to work the computer properly and took over half an hour to figure out how to change our room. Mgmt was quick to say 'sorry' but did nothing to make it right. In fact ludicrously maintained there was no problem at all. That a previous handicapped guest had noticed nothing. Right - that's the attitude! Just close your eyes. Nothing to see here! Here's a tip: If you don't know how to run a hotel, don't.

During our recent stay at The Bay Room (May, 2024), Zachariah, truly went above and beyond to ensure our comfort. He provided a baby crib for our newborn and made sure my family had everything we needed. He even took the time to personally give us a tour of the establishment and provided a map of recommended local locations to visit. The Bay Room was perfect, offering amazing views of Alcatraz, the Bay Bridge, and downtown San Francisco. This room is ideal for families with children or for a romantic night with your partner. The fireplace with an eco-friendly log adds a cozy touch. Zachariah’s exceptional service made our stay unforgettable. The establishment's commitment to guest comfort and satisfaction is evident. Highly recommended! 10/10!

I feel bad writing this, but people need to be aware. I would say this was like Fawlty Towers, but many of the staff were plain awful. AND THEN THERE WAS MY CAR BREAK IN AND THEFT IN BROAD DAYLIGHT 50 FEET FROM AND IN VIEW OF FRONT ENTRANCE AND DESK. Earlier comments are true. Many staff unhappy, ignore you, socializing and going through the motions. Extremely poor communications (notes not used, each person you talk to gives you a different story), frustrating. Two exceptions. The night staff member (many years experience, tall, thin African American, sorry forgot his name), was extremely kind and helpful. And the GM, who kindly listened to me, was also. The problems. Wife was overcoming jetlag and a cold. We requested light housekeeping late each day. Woman housekeeping Supervisor took great offense at this and literally hated and punished us. Getting housekeeping was a daily ordeal. Two days I requested sheets and remade bed myself. People walking in on you, midday, with Do Not Disturb sign and requested, stop, stop, don’t come in. This was the Supervisor and we felt like she was our angry landlady, who would do as she liked. Literally verbally abusive. I never saw such behavior in my life. We were promised a larger, upgraded room, but no notes were made and it was given away. No apology. We gave up. But the obvious worst situation was THE CAR BREAK IN, MID-MORNING. Smashed windows. Stolen suitcase. Wife lost her clothes and important medicines. Desk clerk focussed on writing his report - I was focussed on trying to reach the police. Police did nothing. Hotel had no responsibility or cameras. I was out thousands of dollars. Imagine what could have happened if I had walked into the robbery. Manager offered to comp one night. Bill was wrong, had to request it. To add insult to injury, I was charged for parking. After we left, another mysterious $109 charge appeared. No bill. No explanation. I called. Unresolved. I give up. I am beyond frustrated and upset. A Police Detective later told me the Civic Center area is “sketchy”. Worst hotel experience in my life.

Location is super convenient, it is inside chinatown. There are no crazy peeps lurking the area. Lots of food in the vicinity, coffee shop just beside the hotel! Very near to the tourist spots which is also a plus! For the room, it is clean. Bed super comfy, no itchy feels. Room has no aircon, but it gets really cold during night time because of the weather. Toilet is also clean. Things are also secured, I left everything inside the room, still intact when we went back. Only thing i dont like is the curtains, not that clean and have stains, and the faint smell but this can be improved. Amenities are ok, there is a watter dispenser in the lobby area so you dont need to buy water.microwave is also available. Overall, hotel is highly recomnended!

Lovely quaint hotel that feels like it has some history. The renovations are modern with a comfy bed, pristine sheets and plush towels. The upgrade did a good job of keeping to original aesthetics and respecting the classic building. The location is a minute walk to Union Square and next to other bigger chain hotels. The staff were all very friendly especially the check-in with Vivian! Her friendly welcome and 5 star customer service after a long flight in was greatly appreciated! Comes with coffee and pastries in the morning in the lobby area before you start your day exploring the city. Will stay here again upon my return to SF.

Location of the hotel is good. As told, left side of the hotel is more safe than the right side as there are not many homeless people on the left side. The hotel provides daily cleaning and refills bath amenities automatically. The air conditioning is quite cool but can be adjusted, nevertheless, the blanket is not thick enough which slightly affected sleeping quality.