Hotel Milpitas dengan Sarapan

I really enjoyed my stay. Thank you we were treated nicely by the hotel staff and the rooms were very clean and close by to stores. We will not stay soon agin at the hotel if we are able to earn enough trip coins to help us.

游泳池是亮點，房間夠大，床單被褥也足夠乾淨舒適，不過房間的wifi不穩，而且隔音一般，早餐實在是搖頭，服務態度挺淡漠的，設施也老舊，所幸位置倒是絕佳，就在交流道邊上，下高速1分鐘右轉就到，而且過馬路就是大超市，咖啡，三餐，全部無腦解決，旁邊還有加油站，以灣區南面來説，這個價格的確有競爭力，看在位置的份上，酒店自身的缺點也就忽略了，適合來灣區南面自駕出差，預算有限的商務客，但不適合度假旅遊

Manager Susan yells at customers, employees and just about everyone. They claim to be pet friendly, but complain about your dog. They cancel confirmed reservations without notice if the don’t have a pet room open- even when you check the pet box while making reservations. Room 101 is not up to best Western standards, with surface of chair peeling off. Tiny bed. Microwave iffy

It’s great place and nice people and service for my staying here 2 nights. I will be here next time!

The hotel has changed the pet policy and if traveling with pet, they will only let you stay on ground floor. So, probably won’t be my top choice with traveling with me.

I always stay here as a staycation or if my friends are visiting. The room is very clean, spacious, and a great location. There’s a Safeway within walking distance, chick fil a, and other restaurants. The front desk, Jamie was very kind and helpful with our check in. She gave us complimentary parking as a one time courtesy so that was greatly appreciated. One suggestion I have is to change the pillows or provide more comfortable pillows because the ones in our rooms were very flat and uncomfortable to sleep in.

We recently stayed at the Hilton Garden Inn SJ/Milpitas. I love the newly renovated room, clean and the staff were friendly. However, I unfortunately experienced a concerning incident during my stay that I want to share. On the first morning of my stay, someone knocked on our door at around 8 am and opened it. We assumed it was housekeeping but the person didn't announce themselves as ”housekeeping” like they usually do. Fortunately, we had the safety door lock in place, so the person wasn't able to open the door wide. We didn't think much about it and we curled up back to bed. We couldn't see who it was anyway as the person closed the door when we got up to check. Later in the morning, around 9:30 am, I went downstairs to get breakfast. When I returned to the room, my son informed me that someone had knocked on the door again and this time the person was able to open the door and walk inside (This time the safety door lock was not in place cause I went outside to get bfast and my son still in bed). It was a man, and when he saw my son, he quickly left the room. I was understandably upset and immediately called the front desk to report the incident. The staff conducted an investigation to find out who the man was and called me back an hour later to inform me that he was a new housekeeper. However, I find it hard to believe that a housekeeper wouldn't know to announce themselves before entering a guest's room, and I never received an apology from the hotel management or any further explanation of what happened. It was terrifying and I was suspicious that they were not telling me the truth. Anything could have happened in that 30 min that my son was alone in the room while I went to get bfast. While I appreciated the cleanliness of the room and the friendliness of the staff, this incident left me feeling uncomfortable and concerned about the security of my stay. I hope that the hotel takes steps to ensure the safety and privacy of their guests in the future.

Nice and clean room. There was one cockroach in my bathroom but only one. I guess the staff tries to solve this problem. I liked that the room has a fridge and a microwave. The bedsheets are clean and they even make your bed and change towels everyday. Google states that this hotel offers breakfast for some reason, they don’t. But there is a good diner 5 min away. This hotel is far better than hotels I stayed in in NYC.

這是北美典型的酒店公寓，比較staybridge，設施陳舊一點，不過維護的都不錯。 性價比不錯的選擇： 1、洗澡，5 star，水量大，空間大，乾淨。有洗浴用品 2、睡覺，4 star,挺舒服的墊子（不知道是不是羽絨的）和被子 3、網絡，5 star,每個房間都佈置了插牆式的AP。速度、信號都不錯。 4、早飯，3.5 star,會有電飯鍋和米飯，但是沒有配菜。8點以前，有一些選擇。水果、小漢堡、麥片、酸奶... 5、洗衣房、3 star，回家前一晚一起洗一下。夠用。

I stayed here for 4 nights which is a mistake and should stayed at HGI or embassy suite since I’m a Hilton loyal. The location was great, but the room was not. Tommy TV never worked and when I told them the 1st night they said they can not do anything. Had to wait for 3 rd day to get a service guy who told me I need to rest the box in the back. Every time I do the rest, it takes the TV 20-30 minutes to come back and whine an hour I lose the signal. They should just replaced the TV or the BOX. They did offer moving me on the 3rd day, but all my stuff were all over and I only come back at 9 pm and leave at 7 am so I did not find it I should move. At checkout the front desk promised a compensation to room charges but it never happen. He even promised he will call me when he talk to the manager, i never got the call. I guess customer service is not in their dictionary. Not recommending this place if they do not fix these issues and fix my charges for unsatisfactory stay. Hampton inn has 100% satisfaction guarantee or the stay is free. I’m not asking for free. A courtesy call from the their management would have gone a long way to show they care. I guess they do not care.