Ulasan Hampton Inn & Suites Minneapolis/Downtown

Best hotel that we’ve been since traveling around! Great staff and super friendly. Love the breakfast being included as well! Very clean and amenities were provided upon request. One down side is the parking. Hawthorne parking was a good spot and it was easy access to the hotel through the skywalk however the price of it was ridiculous especially since it’s not an in and out. I would definitely stay here again but look more into a different parking lot to provide better access to moving your car around.

We’ve had two stays here, one in August 2022 and one just in November 2022. First stay was great we had everything we needed in the room, we called for extra pillows for sofa bed and they brought them right up. Was clean, safe and right near event venues. Second stay we had a smelly room, only two bath towels, no hand towels no wash clothes, no hand soap. We didn’t spend a ton of time in the room so we didn’t complain but it would have been nice to see consistency in the stays. It’s a great location for attending games, concerts, etc… would give another shot just make sure we address the room concerns right away.

Good hotel

Everything went well

On the morning of May 8, 2025, when I checked out of the Hampton Inn in downtown Minneapolis, I encountered an extremely disrespectful front desk employee. I politely asked if I could store my luggage, but the employee not only rolled his eyes and showed disdain, but also directly refused and laughed at me when I left. But I later saw him helping other guests store their luggage. As an international business traveler, this was my seventh visit to the United States and my third visit to Minnesota, and it was also the first time I personally experienced such open hostility. After I formally complained, the hotel management responded to acknowledge the problem and record it in the employee file, and said that they would improve training and internal supervision. The hotel also promised to give me Hilton Honors points as compensation, but as of now, I have not received the points. Although the room fee cannot be refunded and I did not ask for a refund, I hope that this matter will be taken seriously to prevent other guests from being treated similarly. I have always trusted the Hilton brand and hope that this store can truly live up to their promise of "inclusion and respect".

Everything is good, but there is no laundry room, which is not very friendly for people who are on a long-term business trip

High cost performance for going out

A hotel in the city center, and a brand chain, must be good! A good choice for business travel.

The room is very clean, there is no odor, the overall facilities are quite new, the bed is very comfortable, there are many restaurants around, it is convenient to check in, the surrounding environment of the hotel is relatively safe, recommended to stay

Great, great, stayed here twice. I will go to this restaurant every time. It is very close to the university and it is very convenient to order takeaway from the surrounding area. The hotel is very clean, the environment is nice, and the girl at the front desk is also very friendly.

還可以，當然比不上國內的希爾頓，但在美國還算好的