DoubleTree by Hilton Hotel Toronto Airport West

Decent place if you need an airport hotel. The bathroom in my unit needed a bit of maintenance, but nothing major.

The welcome TV screen from the hotel, that was nice.

Nice hotel to stay. Best location and best food

Very good

I kept going to the wrong DoubleTree because there are two, both named airport hotel. Other than that the room was good, staff friendly and restaurant nice.

Clean, spacious, and rather quiet room. Towels are provided, along with shampoo, conditioner, lotion, and body soap. Equipped with TV, fridge, iron, hair dryer, coffee maker, microwave, and safe. Ample power sockets and good air-con / heater. Good facilities with pool and gym, and business centre (desktops at the lobby). Parking is available at a fee.

Food was nice and reasonable. A special thank you to Mamta who displayed wonderful customer service and wascvery warm and welcoming!

decent service, the room have some drainage issues. Parking 18$ per night

Stayed for one night before my flight. Good location, close to the airport and lots of restaurants within a reasonable walking distance. Rooms are well equipped, although the air conditioning was a disappointment. There is a control on the wall, which is misleading because the air conditioner is a separate unit. However, the air conditioner shuts off when the area near it reaches the temperature setting, while the room will be warmer. Setting the air conditioner at the coldest setting created a reasonable temperature but I would be concerned on a very hot day. I found the service to be generally polite, although not always helpful in accommodating requests. I asked for a quiet room with a bathtub. While I got the bathtub, the room faced the road, which was noisy at times. I had called the hotel a few days in advance so it should not have been an issue to accommodate both requests. I arranged the shuttle to the airport the day before required, but when inquiring about it, to make sure I didn't miss it, one of the front desk attendants (white woman with a Slavic name if I remember correctly) was quite rude. Apparently she doesn't understand the worry about getting to the airport on time since the shuttle only runs every 40 minutes so it would be an issue to miss it. The common facilities are good. The lobby lounge and breakfast area are nice and there is a beautiful courtyard in the centre of the hotel. The pool area was nice and there is a sauna, although note that it is on a timer so you need to get there early to let it warm up. The pool and sauna close at 10pm, which I thought was early as an 11pm closing would be helpful. The menu of the restaurant looked good, prices reasonable and a decent selection of beer for discerning drinkers. Breakfast was good but for the price, they should provide some vegetables for a salad. Overall, a reasonable stay and I would give the hotel another opportunity. I would pass on the breakfast though next time, provided there is time in the morning, as there is a Denny's nearby