Hotel berhampiran St. Gebhard, Mittelstadt

Wir waren früher schon oft in diesem Hotel, einige Jahre, immer wenn wir in Reutlingen weilten. Es war früher nicht so modern, dafür aber gemütlich und alles lief herzlich und gästeorientiert ab. Perfekt für einen kurzen Trip. Wir kamen immer gerne wieder! Jetzt sind die Zimmer aufgehübscht, schön und neu, das Facelift hat uns gefallen…die Bäder sind noch immer die alten… aber damit hätten wir leben können. Nicht leben können wir mit desinteressierten Mitarbeitern am Empfang, die im Vorfeld freundliche Anfragen desinteressiert und frei von Verbindlichkeit abarbeiten, sich bei Ankunft nicht um ihre Gäste kümmern, vor uns ihren Feierabend diskutieren und dabei unsere kleine Bitte um Unterstützung ignorieren, um danach direkt pünktlich in den Feierabend gehen. Meine Kreditkarte wurde belastet, mit 2x Frühstück, das wir nicht hatten, was im Vorfeld telefonisch besprochen war. Ein erneuter Hinweis darauf bei Anreise wurde abgelehnt! Eine Rechnung haben wir nicht erhalten und bis heute keine Reaktion auf unsere Anfrage per Mail zur Klärung dieser Situation. Also nein, ich kann dieses Hotel wirklich nicht empfehlen und muss in Reutlingen zukünftig woanders übernachten. Schade, was nach einer Verbesserung aussah… hat sich als Verschlechterung herausgestellt, die alte Stammgäste verprellt.Nur zu schade und so unprofessionell!

Attending this hotel on a business trip, knew I’d be getting in early so I called ahead and asked for early check in and was informed this should be ok. Waited 30 mins while they checked for a room and had to chase up for an update. Given how I’d travelled that morning I had not eaten so I checked on their website and they offer room service. Perfect, I’ll need that! Arrived in my room looking for a menu but couldn’t find one, picked up the phone to call room service using the designated button, phone would not dial, nor would it dial out to SOS on another button which was worrying. Called on my mobile to report the damaged phone and ask how to order and was told they do not offer room service and no food available until dinner. I did say it was clearly on their website and on the phone as a button! But nope, no food options until later. Decided to see if there was anything to drink in my room and found an open bottle of water, who opened this and why is there some missing?! Was going to call down to ask but….phone is still broken. Also pillows were dirty with some black mark on the sides. Honestly, I travel a lot and have stayed in many hotels including others in Stuttgart. This is by far the worse experience I’ve had so far. I maybe a touch h-angry when I write this but it’s a nice modern hotel and very new but service I expected was just not there and in complete contradiction to what was on their website. They’ve spent a lot of time making it look good with a nice theme (Porsche) but the service and basics are missing.

We went to see our old friends in Stuttgart-Wangen for the first time in two years (pandemics and politicians being what they are), and we elected to stay in the new Hotel BnB there. In the old days, this was the site of the Stuttgart-Wangen Autohof, a truck stop/fuel/hotel site, but it's been re-developed. Half of the site has become the BnB, a brand new bed&breakfast hotel. It's important to retain that idea, because they don't do anything else. The place is well-built, provides a most serviceable breakfast, highly adequate bedding and accommodation, but that's all it does. It provides wifi and cell coverage, quiet rooms, comfortable beds and controllable air-conditioning in a small space, but no room service or other meals. The reception will rustle up a pizza or similar if asked, and you can get a beer or soft drink from the vending machine. That's what they do. It's a comfortable place; bear in mind that the night-time temperatures were in the mid-20s C, daytime up to 36C, that air-con unit was worth it's weight in gold. In reality, if you want more catering to take back to your room, investigate the RAN petrol station next door. Their drink selection dwarfs my local supermarket, they have a bread baking setup for all sorts of breads, and you can live well for not much money. The thing that made this a complete, if simple, experience was the attitude of the staff there. Each one was enthusiastic and helpful, even when I came up with a wifi/macBook issue. The lead assistant tried and failed, the desk manager tried and escalated to his ISP, who failed. FWIW, I could take the thing (a M1 MB Air) down the road to my friend's wifi and all worked. The desk manager came in on a Saturday morning with his 4-yr old to try to sort things out, and I took mercy on him after an hour of much conversation with the ISP to state that I was on holiday and really didn't need laptop wifi in the hotel that badly (iOS and Android both worked perfectly). She shows much promise in UK political terms, as she learns her English from Peppa Pig, as does our Prime Minister Johnson. They were all helpful, all friendly, even after the wifi experience, and we'll definitely be back there.

Nuit d’étape vers la Bavière Hôtel choisi pour sa proximité avec l’autoroute et son prix Excellent choix : très calme, peu cher , propre, literie confortable. Possibilité de faire le Check in à une borne à l’entrée en fonction de l’heure d’arrivée et pas de Check out . Dans la chambre, on peut régler soi même le chauffage/climatisation. Parking gratuit dans la rue ou parking de l’hôtel à 6€ par jour . Petit déjeuner à 10.50€ mais pas testé. Il y a un supermarché à proximité. Bref un très bon choix 👍

The hotel location: It has direct access to main road which runs through train station and towards stuggart. So not a problem in finding it. About 1.5km from train station. For grocery shopping there is kaufland on street backside of it for which you could also access a 2min by walk pathway in front of tesla office (yes they opened one). The room: The room I opted was double bedroom without kitcehente. The room was small but still spacious for one person, with a TV, window opining for fresh air and sunlight, the bathroom is ok, the shower area much bigger than other hotels (where you would otherwise have struggled to move your hands around in other hotels). Only difference to other rooms which had option of kitcehente is that the entry area near door is bit wide in those rooms (though it's just wash sink and one microwave for the sake of kitcehente) One thing which I didn't like was that the bed was actually joined by 2 wiggle beds, made the sleep uncomfortable, would have preferred one queen/king bed. Service/Staff: Had opted for room including breakfast in the price. So was expecting that they charge total bill amount in all and don't charge separetly for breakfast in bill (treat as complimentary in that room price), but staff didn't understood and did separate charges for room and for breakfast. Was a bit inconvenience. General view: The hotel has a bar at reception, breakfast area is big and worth price to pay extra except for vegetarian as nothing apart from juice and fruit/joghurt. Good ambience, enough free space outside. Overall satisfied with my stay, except that it's little away from train station and the breakfast billing (not a deal breaker for me).

Hotel is not in walking distance of airport No menu for room service in room Mini QR code on one of the folders- hard to find. Should be explained at check-in Room service poor. Food arrived cold twice. Drink was forgotten Waitress wanted to collect cash although the credit card was swiped for additional expenses Cleaning of the room appalling- they only made the bed nothing else Still hair in the sink, toilet lid open, toilet paper not adjusted, cosmetic towel dispenser still empty, bread crumbs on the floor, dirty cups still on the table, coffee packs not replaced Shoes were still in the middle of the room Crumbs on the table

Our recent experience at Centro Park Hotel in Ostfildern has left us utterly disappointed, prompting us to share our ordeal on TripAdvisor as a warning to potential guests. We had booked a three-night stay from September 5 to 8, and right from the start, issues arose. The automated check-in machine, intended to replace human reception, was out of order. Our late arrival stranded us outside, unable to check in. After a frustrating 15-minute call, we were promised assistance in 20 minutes (though we ended up waiting an additional 30 minutes outside). To compound matters, one of our team members' rooms wasn't registered, and they had to settle for another guest's room. Later that night, another team member arrived around 11 pm, and the individual who eventually opened the door made her wait outside for approximately twenty minutes before allowing her in. The mismanagement persisted with no available drinks in the lobby and a lack of bottled water in the rooms—unacceptable for any hotel, especially one associated with a reputable chain. We stayed at Centro Park Hotel for professional reasons, and the experience as guests was absolutely inexcusable, all in the presence of our client. We want to highlight that we had to apologize to our client for the dysfunctional and disrespectful behavior of Centro Hotel's staff and management, which is not only embarrassing for the hotel in Ostfildern but highly inappropriate. What we experienced in this hotel was absolutely disrespectful. Their proposed solution for reimbursement? A paltry voucher for 200 euros... Never again will we choose this establishment. Disheartened and Disappointed