Hotel berhampiran Eustachiuskapelle, Mittenwald

At a rate of EUR 220+ per night, we expected a calm, well-maintained, scenic and professional hotel experience. Unfortunately, we found neither. Rooms are equipped with kitchenettes which are unlocked at an extra charge of EUR 30 (we did not opt for this). The (locked-in) old kitchenette fridge kept us awake all of our first night. Staff acknowledged the poor state of this equipment and admitted several guests had complained about this noise before us. Thankfully they turned the fridge off for our second night. But why was this on in the first place when we had not booked the kitchenette extra? We came for Alp calm - not noise of an old fridge we did not even have access to. Hotel facilities were old - all of it - all dated from when constructed (early or mid 70s?). Wall-to-wall carpets in room. Our roomed smelled of old cigarette smoke. We were tempted by beautiful looking photos of the hotel where balconies had unspoiled views of the Alps. Unfortunately our room was dark and had no view whatsoever - expect for a few trees and a railway track that had trains spoiling the tranquility we came for. Website photos for not live up to expectations! Waiters repeatedly did not take our requests seriously, whether we asked for frites to be replaced by potatoes, chicken to be added to our the vegetarian dish (waiter shrugged this request off, before eventually accepting for an extra charge), or forgetting to prop up our breakfast table (no butter on day one, no yoghurt on day two - all paid for). English skills also questionable. Aargh - for this price we expected so much more - this was unfortunately a disappointing stay for us. This is a pity because the hotel location is good and the place has some good potential if owners would only pay to maintain the place.

Terrible experience. Dated, old, uncomfortable mattress, no full set of bedsheets, noisy, hot and an incessant blinking security light over the parking lot that kept me up for three nights. Insult to injury, front desk clerk threatened an early departure payment fee of all remaining days when there’s not such policy anywhere on the hotel’s website. Fortunately, between my employer and credit card company, they put the good clerk in his rightful place and I departed a few days early without any additional fees.

Wir haben kurzentschlossen über Ostern dieses Hotel gebucht: - und waren restlos begeistert!!! Wir sind super nett empfangen worden, das Zimmer war prima, immer sauber und gepflegt. Das Frühstück perfekt: nette Bedienung, sehr aufmerksam, dabei nicht aufdringlich, jederzeit ansprechbar und freundlich!!!! Das gleiche gilt für die Mitarbeiterinnen an der Rezeption. Die Sauna ist klein, aber gepflegt, der Ruhebereich gut ausgestattet und immer frisches Wasser zur Selbstbedienung. Die Dachterrasse ist sehr schön. Lage und Umgebung perfekt: keinerlei Lärm-Beeinträchtigung durch den ggü. liegenden Bahnhof. Wenige Schritte bis ins Zentrum. Besser geht es nicht. Kurzum: Wir waren sehr zufrieden und werden Sie weiter empfehlen!!!

Ich bin spät angekommen und musste früh wieder los. Und das war ehrlich gesagt gut so. Weil der Aufenthalt war alles andere als angenehm. Mein Zimmer war in die Jahre gekommen und lag mit dem Fenster direkt an der Hauptstraße. Im Sommer bei geöffnetem Fenster ein zweifelhaftes Vergnügen, wenn die LKW im Berufsverkehr vorbeidonnern. Der Obstsalat beim Frühstück hatte schon angefangen zu gären - und überhaupt hatte das Büffet wie die ganze Erscheinung des Hotels mit zeitgemäßem Tourismus so überhaupt nichts zu tun. Die Bitte, mein Fahrrad für zwei Minuten in den Windfang zu stellen, wurde leider von der Rezeption abgelehnt, weshalb ich um den Block in die Tiefgarage zum Auto musste, um ein Schloss zu holen. Und wieder zurück, was dann überflüssigerweise zehn Minuten gedauert hat. Immerhin: die Rezeption war 24 Stunden besetzt, eine späte Anreise unkompliziert, auch wenn die Kommunikation in punkto Sprache eher schwierig war. Kurzum: In einer Pension für nen Fuffie die Nacht wär's mir egal gewesen. Aber für 150 Euro hab ich selten ein so schlechtes Preis-Leistungs-Verhältnis erlebt

This is a decent 4-star hotel located in Garmisch. It was 7 min walk from train station. There was a kebab shop and an icecream restaurant right next to and across it. Dm drug store, supermarkets and more restaurants are within minutes of walking distance. Breakfast was buffet-style. There were a couple of staffs at breakfast and they were amazing. They would ask what kind of coffee and eggs you like for the day, and their service was quick and polite. Choices of food was more than sufficient, with croissants and rolls, toaster available, smoked salmon, a wide variety of spreads, ham, cheese, fruit juices, vegetables, cereals, milk/skimmed milk/soy milk/oat milk, more than 10 types of tea……. 4-5 pm is tea-time. The sitting room was elegant and spacious, which makes you feel calm and at home, with some background soothing music. You can read the papers or choose a book from the shelf there. There was also a small pool, steam and sauna, which were all delightful and relaxing, esp if it was raining and cold on some days. My room has a balcony which faces the mountains. It was spectacular and stunning to enjoy this view at dawn and dusk. Staffs were friendly and helpful. There was one gentleman, in shirt and tie every day ( who happened to have injured his leg and wore an orthosis and crutches to work) displayed exceptional kindness and passion in his job. He offered help and a lot suggestions spontaneously whenever I asked questions and told me “it is why I am here!”

Great location on the outskirts of town but easily walked from the station in the summer/autumn, just be aware of the hike up a steep trail to the entrance - there is an alternative! Food was wonderful - great variety in the buffet breakfast and dinner. Staff were very friendly and helpful; they make you so welcome. At the back of the hotel are trails with fabulous views of Zugspitze and Alpspitze; you can hike the old bob sleigh run, too. We really enjoyed our stay and would be happy to return.