Hotel berhampiran Chiesa di Santa Maria del Passo in Sant’Antonio da Padova, Mola di Bari

When we arrived the hotel apparently had problems with their electricity supply which maybe contributed to a rather unwelcoming attitude at check in. However, nothing was said and we were given our key cards and verbally directed to our rooms, only to discover they didn’t work. We returned to reception and only then were told about the power problem but assured it was about to come back on, and given a conventional key. Once in the room there was still no power for lights or air con until later that afternoon. Assistance at poolside with beds and parasols was poor and similarly the bar service. One or two of the bar/waiting staff were quite sullen, and the younger staff did seem to need some customer service training. The pool itself was glorious and the rooms were pleasant enough. The reception staff proved more helpful as our stay progressed but first impressions count for a lot and in this case they were sadly lacking.

Una vera meraviglia a due passi da Polignano a Mare. Personale gentilissimo e disponibile. Quando siamo arrivati, alle 15 circa, era appena iniziato un matrimonio (eravamo stati avvisati al momento della presentazione), la sera verso le 11.30 gli ospiti sono andati via e il personale ha riordinato tutto senza il minimo rumore! Da provare assolutamente

This hotel is in a top spot in Polignano - perfect views and very well organised . Room had everything - huge bed and fluffy dressing gowns! The breakfast was brilliant with every taste catered for - including at least 3 cakes! Dinner in the restaurant was also lovely and pretty good value. Receptionist very helpful as well arranging tuk-tuks and taxis to the airport. Loved it.

This is a really tired and dated hotel by today's standards. Externally it looks great, but internally it is very basic. A few details about our room; Hardly any plug sockets Air con either on or off (no options) Wifi wasn’t working in bedroom, only reception/dining room (Room 206) TV not working. Asked twice - fixed 2 days later. No wifi so no Netflix etc. Noisy fridge all day/night Shower jets don’t work but instant hot water Other points; Very basic breakfast - don’t expect eggs of any kind! Remote location - a car is essential All staff speak very limited English, if any No one at reception Sunday evening or at 7am next morning. The breakfast guy took 1/2 hour to check us out due to the language barrier. Swimming caps needed for hotel pool €4 each from reception Best bits; The restaurant was amazing. Fabulous food and wine. We were given free 5-course meal on arrival (drinks not included). Lovely pool. Gets noisy though when the local kids arrive. Suggestion for hotel; Provide some guidance for international guests in the form of a small booklet (in a few languages) in each room.

Struttura accogliente e pulita, camere minimal però complete di tutto e confortevoli quanti basta. Munite di aria condizionata. Posti auto limitati, tuttavia se al rientro doveste trovarli tutti occupati sarà sufficiente chiedere all’host il quale vi consiglierà dove parcheggiare gratuitamente ed in sicurezza (area privata) a pochi metri dall’hotel. Colazione nella media, buffet fornito il giusto in corrispondenza del prezzo pagato. Le camere vengono pulite tutti i giorni e gli asciugamani sostituiti. L’unica pecca è che le camere sono poco isolate tra loro e quindi si sentono molto ti rumori degli altri ospiti, soprattuto doccia, quando chiudono le porte oppure la televisione. Soggiorno comunque gradevole, consigliato!

I do not usually write reviews but feel compelled to write one about this wonderful hotel, having just returned home from a two-week stay there. First of all, Noci is a perfect base for a holiday in the beautiful region of Puglia. While it is certainly easiest to have a car to get around, it is possible to do so (as we did) by public transport (train and bus) and transfer cars (there are surprisingly no taxis in the town). The hotel is right in the heart of the beautiful town which has a choice of wonderful restaurants, cafés and bars within easy walking distance and some shops and lovely old streets to happily lose yourself in for a few hours. Noci feels a really authentic and special experience of life in a small southern Italian town: by day, the town is fairly quiet and certainly unspoilt by tourists and by night, Noci is lively with locals out for a meal, a walk, passing by the hours with friends on a bench in the central piazza, having a delicious gelato or stopping to listen to one of the many free concerts in the piazza or park. The hotel is almost next door to a great pizzeria, full of locals, which has been there for fifty years, and is a few doors away from an amazing gelateria with an array of delicious flavours (and friendly staff) and a lovely deli. There is park across the road and a church at the end of the road. We managed to fit in memorable day trips to 12 other towns in Puglia, all of which had their own unique charm. The hotel itself is lovely - the rooms are clean and spacious and the breakfast was great (a good selection of pastries and cakes, breads, eggs, a selection of cold meats and cheese, yoghurts and some lovely fresh fruit). What I most wanted to write about though were all the staff at the hotel who went over and above to make our holiday so special. A massive thank you to all of you for the many little touches you added throughout our stay with you and for always being so kind and friendly: Giuseppe in the breakfast room was always kind and perceptive and kept the water for our tea piping hot and always put a special plate of fresh fruit (delicious apricots) on our table each morning as he knew we loved them! Sonia cleaned our rooms beautifully every day and always had a lovely smile for us. Flavia and Francesca went the extra mile, finding detailed bus and train routes for us and organising transfers so that we could see all the beautiful sights in Puglia and made us feel as though it wasn’t any trouble, even though I am sure it must have involved lots of work. The lovely man on duty at night was always friendly too. And saving the best for last, the wonderful Giovanna who is in charge of the hotel. What can we say?! We travel a lot around the world but no one has ever gone to so much trouble for us as Giovanna - what an incredible leader of a brilliant team. She took customer service to a whole new level - some small examples and I know there are many more, she made it possible for us to have the most