Hotel berhampiran Sylvan Island Gateway Park, Moline

We took family from out of town to the hotel last night, November 13, 2023, for an after dinner drink. They had never been to the Hotel Blackhawk and we were excited to show them what we thought was always an upscale, classy establishment. My husband and I hadn’t been in the hotel in several months, but we were shocked to see a homeless person (who appeared to be under the influence of something), curled up in a ball sleeping in the side entryway of the hotel. We were totally embarrassed that our family now has this image as the first thing they saw in the hotel. As soon as my husband opened the door and we saw this person laying there, I was totally turned off. We said something to one of the bartenders, but he just laughed it off. This is an expensive hotel, even if you’re just going for dinner and/or drinks. It has always been classy, so I’m not sure what has happened. I’m reading many 1 and 2 star reviews now when this hotel used to be the place to stay in the QC. It’s so sad to me! I have emailed the hotel directly and hope their response will be more appropriate than the bartender’s last night. It didn’t seem like the staff last night was the top brass. I hope it was just an off night, but please do not let non-patrons of the hotel loiter in/around the hotel. Who knows what these people are on and it could turn dangerous. This hotel used to be a place for business travelers, couples, and families. Doesn’t seem to be managed as it once was.

The staff at the hotel did not attend to our needs and were rude! When we checked in, we were told the was no parking available for the night. We were there on a Saturday night, 7:30pm just 30 minutes before our dinner reservation at 8:00pm. Thats when we learned we would have to find a place to park on the street. GOOD LUCK! Or we could park at the local ramp for $10.00. Really? They have 40 parking spaces for the entire hotel! You pay $222 for one night and basic room with NO PARKING! When we asked to talk to the Manager, we were told we would need to talk to him in the morning. The next morning, we did talk to Isaac Pena, Front Office Manager. This conversation proved to be a complete waste of time as Issac did not care about our parking experience and did nothing to solve our concern after spending $222. We could care less about the $10.00 it was the fact that they have this as a company decision to tell the Guest at the time of check in they can spend their time to look for a spot on the street or pay someone else for the bad amenities the hotel is happy to make it your problem to find a spot for your car. So, for $10.00 we can BE UNHAPPY! There are 50 other places you can stay with parking provided right outside the front door in Davenport and without the bad management skills to deal with. As a Platinum Elite Member, YOU DO NOT WANT TO STAY HERE! Not even if the room was FREE, the staff and Managment there will not make your stay a nice experience. I will not go back! We will plan our next stay in Davenport at the BLACK HAWK HOTEL, spend the extra $30 to experience a real hotel where they care about your stay. Mark E- Galena, IL

Really nice newer hotel right off 74. I was told that it's situated where a hotel called The Lodge used to be. Check in at Home2 Suites was easy, and the two rooms that we booked were extremely clean. We had one king suite and a double bed suite, both on the second floor, and they worked fine for us. Loved the full size refrigerator, microwave, sink, dishwasher, and real cutlery and plates, cups, glassware, bowls (not plastic ones). Bathroom was one of the cleanest I've seen in all of my hotel stays. Beds were comfortable and room had a large TV on a swivel so could be viewed from anywhere in the room. Plenty of closet space and drawers. Lots of USB sockets in the room for charging stuff. Breakfast was better than most and eating area was kept spotless. The only negative was that our room overlooked a gas station but we admittedly did not visit the area for its views.

新酒店 乾乾淨淨 酒店房間層高很高 很好 是我們住過高速旁最好的酒店 早餐也很好 主要是乾淨 這個很重要 工作人員也很好

Love this place we stayed on the 3rd floor no problems room was very ean bed was just a little to firm for my back I had 4 pillows 2 soft 2 firm pillow cases said firm and soft kinda cool. Never again will I bring my pillow from home no need breakfast was great fresh apples, bananas. Biscuits and sausage gravy, two kind of omelets, pork sausage , cinnamon rolls milk cold cereal , 3 kinds of juice. Oatmeal pancake machine was out of order,😞. Breakfast was always great. The pool felt so good jacuzzi felt so good pool and Jacuzzi we're both so clean and they provide towels at the pool also.

My husband and I have small getaway trips. We came to try this hotel. The rooms are small and arranged differently than most hotel rooms. The bed lighting was fun. The TV was nice and large. It had HBO and worked great. There was a walk in glass shower with good water pressure. There was a bluetooth mirror (which we are still curious about). The pillows were fluffy and the bed and couch were comfortable. They send texts to check on the guests. We had only a few complaints. First, our bathroom did not appear to have been cleaned. We responded to one of their texts and they offered to send someone up right away to clean it. Very nice gesture. There is no complimentary breakfast (which is mentioned in the hotel details). There, also, is no business center. They make sure to let guests know that there are no free items by placing signage on the tables. This is a no frill hotel so if you are expecting little perks, you will not find it here. The restaurant is a little pricey for breakfast and dinner. There were not many people taking advantage of the meals, either, so maybe we were not the only ones that thought it was a tad expensive. Lastly, the hotel is located next to several bars with outdoor seating. We stayed on a Friday night which was a mistake. We heard talking/yelling until 2:30 in the morning from the bar patrons that were seated outside. There was, also, loud motorcycles and cars showing off for the crowds. So, when you see other reviews stating the hotel has thin walls, it includes interior AND exterior. We could not even turn the AC fan on high to drown out the noise. The customer service of this hotel made up for most of the bad....the loudness of the people at the bar, though, was horrible. This is really not the fault of the hotel, so I cannot necessarily blame them for this. Just beware if you are staying on a Friday or Saturday night.