Hotel berhampiran Open Gate Ministries, Mombasa

Ive stayed for 7nights at Sai rock and tonsay the most, it was not what i expected. I come to msa every 6 weeks for work and stay in average hotels on B/B and enjoy the service. What i chooose to give feedback on; Not worth the money we paid for Wifi that doea not work. Like seriously, isnt that the bare minimum a hotel can offer WIFI? couldnt use my laptop for a whole week cz wifi couldnt work in the room. So i came back with soo much workload that i could have done then. So INCONVINIENCE!! Breakfast was always cold. I was attending a conference at a nearby hotel so i was taking breakfast daily at round 7-7:30 latest except my last Day. And it was always cold. i mean how bad can it get surely. Some day even the tea was cold i never complained cz i was too tired already so i went served tamarind juice which i dont. Im a chai person but aarrgghh House keeping- water at the hotel is too salty i mean its just extra salty IDK why. So 2 consecutive days they dont replace the shower gel cz i prefer it to the soap since il lathers easily so 3rd day i write a note saying “please replace shower gel today you havent done so past 2 days” guess what -whoever he/she is comes cleans, picks the note and adds the soaps. No shower gel day 3. On 4th day is when i found 2 again. But again, i was too tired to complain cz thats just nonsense! Ironbox - Its good for a hotel to know that its the little things. I borrow an ironbox by calling the reception at around 7 the lady said it will be brought to the room. I wait and since i was getting late for work i decide to go get it. At the reception ahw says housekeeping hajafika wakifika wataleta. I mean im getting late my friend so i waitnfor housekeeping? I had a white shirt to iron so i waited. Few min its brought to the room and i take out like 5garments that needed ironing and ironed. Here is where its at. 25min ironing someone knocks my door a gentleman “dada waweza kuwa umemalozia pasi”.OMG!!! I honestly asked him does this hotel have one ironbox really? The worst that could haopen is i leave it in the room instead of handling Over at the reception but housekeeping would have come and found it jameni🤦‍♀️ The guy had to stand and wait till i finiah ironing and take the ironbox with him. But that was pathetic really inconvinience. First i wait to get it then someone stands out to waitnfor me to finish? HYGiene- bathroom walls were dirty not scrubbed at all. Also im back with a loss since housekeeping decided to throw away all my ETR receipts of my expenditure that i had well placed in a drawer. That drawer had a paper written the wifi password and also a box for my face soap and that was left untouched. I had these stack of receipts i folded and kept there to be re imbursed by accounts later. Around 6k worth of receips ive lost the money cz someone thought i missed the bin below the table and my shallow brain did not know what it was 🤦‍♀️doing placing them nicely folded im a drawer. Im beyond words for my

It was my birthday on the 22nd of July and I decided to give myself a solo treat at Voyager. My experience was really amazing. -I checked in earlier than the allowed time, yet I was received so well and luckily allocated a room earlier. -The highlight of my stay: My bf planned a surprise for me from far and the organisation of the same was top notch, Amina did an amazing job at the planning, she did it so joyfully and passionately. The dancers who presented the cake really went out of their way to help present the surprise, proper HD photos were taken and shared. My bf was updated so often, and they ensured that I am so comfortable and happy throughout that day. I later came to meet Amina and she was so eager to tell me how excited she was to plan and surprise me. She is such a gem: Voyager, your staff are very professional and lovely. They most certainly made my stay worth every penny. -Having three swimming pools also makes one able to get the different experiences at the different locations, there are activities in the pool at any time of the day and so one is guaranteed there is no dull moments in the pool, it's all exciting and fun. -Food: There was such a wide variety and each of them were top notch in terms of flavor. -Drinks: The unending supply of drinks makes it really worthwhile. Views: being a beach front, you will not be disappointed, serene views that are very calming and soothing from the fast life of Nairobi. -I was also not rushed during check out yet I checked out late. -I am grateful for the experience Voyager gave me on my bday. 🥳

Elosy was so friendly and helpful,she made sure all our requests were honoured and delivered as expected. Flamingo is such a nice facility with clean and well maintained rooms. It is located in a serene environment with spectacular views of the ocean. woow!i really loved it and am a happy client, i would refer other clients to you. Thank you

We spent one night at Cityblue Mombasa. The room was spacious, clean and looked like on the pictures. The staff was nice but extremely slow it took them 45 minutes to bring a coke in the restaurant, even though we were the only ones there. The food didn’t look great and the buffet dinner is definitely not worth 2000KES. We could overlook all of this but the noise from the road was really unpleasant. The doors do not provide any sort of noice reduction and we felt like we were sleeping right on the highway. Overall it’s not worth the price nor the 4 stars it has.

Enjoyed my stay at Muthu Nyali every thing was perfect, location was great, room was very much cleaned and spacious, Particularly I loved the swimming pool. The hotel has a long pool for those who love swimming for exercise. I also enjoy the the service of the team. Elizabeth at the restaurant Mr Mackale of Housekeeping Will definitely come back

Was there with the kids and this was exactly what we needed. Service, quality and cleanliness was 5star. For such a big hotel, I’m amazed at the level of cleanliness and service. It is also ideal if like us, you don’t like itineraries when on holiday as the hotel has activities and 3 restaurants so we didn’t leave the hotel except for one night. Keep up the good work and we will definitely be back. Thank you all!