Delta Hotels Beausejour

Saya tidak pernah mengalami layanan yang tidak profesional seperti saya menginap di hotel ini. Biliknya baik-baik saja, dan pengalaman daftar masuknya bagus. Masalahnya bermula semasa saya mendaftar keluar. Saya melihat dua caj berbeza iaitu $ 190 dan $ 110, sebagai tambahan kepada penahanan sementara pada kad saya, walaupun ketika saya sudah membayar bilik melalui laman web pelancongan. Semasa saya meminta lebih banyak maklumat, perkhidmatan tetamu memaklumkan kepada saya bahawa mereka sibuk dan akan mencuba dan mendapatkan lebih banyak maklumat, dan sepertinya salah satu daripada caj tersebut telah dimasukkan ke dalam kad saya secara tidak sengaja. Mereka masih tidak dapat mencari yang lain. Perkara ini seharusnya diperbaiki dan menarik perhatian saya secara proaktif, dan bukannya saya mencari dan menindaklanjutinya berulang kali. Tidak boleh dipercayai sama sekali. Sangat kecewa dengan tahap profesionalisme yang dipamerkan di tempat penginapan Marriott.

Stayed one night while travelling. Close to restos and shops. The room was simple but clean and comfortable. Given the season and general price of hotels this was a nice find at this price point.

It was good , will back again

海外のホテルなのでやはりアメニティは充実していませんでした。ホテル自体や部屋は清潔で、スタッフもとても親切でした。

服務很好👍

Everything about this hotel was fine but cleanliness was an issue. When lying down to go to sleep i realized the bed was wet. We took the sheets off and the actual mattress itself was soaked in what smelled like cleaner. We tried addressing the issue but it was late at night and the person we spoke with did not speak English well so we had a hard time conversing. Everything else was fine and staff were nice but the overall experience was very off-putting.

The room was dirty. Was refused extra sheets for pull-out coach until asked 3 times. The internet did support kids xbox.

Property has not been updated in a long time. Rooms are in need of repair. Bathroom tiles were cracked, carpet had stains. Wall paper peeling. Rooms feel grungy. We upgraded in hopes of a better experience but again, the same but just a larger space. Fans in bathroom did not work. Lamps had low wattage bulbs so was dark. The TRIO restaurant had great service. Staff friendly. The pool was murky. Again, updates and cleanliness are issues. The elevators had lots of dirt in the tracks. There was a cupcake paper in the hotel elevator when we arrived and it was there three days later. Staffing may be an issue.

Room wasnt ready, had to take different room. ask for extra pillows 3 times and never recieved them