Quest Mont Albert

Ulasan Quest Mont Albert

Quest Mont Albert

741 Whitehorse Rd, Mont Albert, Victoria, 3127, AustraliaLihat Butiran Hotel
Quest Mont Albert
Quest Mont AlbertQuest Mont AlbertQuest Mont Albert
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Kami Memadankan Harga
1 malam

Ulasan Tetamu

8.8/10
Very Good
70 ulasan
Ulasan yang disahkan
Location8.8
Amenities8.7
Service9.0
Cleanliness8.9
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All reviews(70)
Positive reviews(14)
Guest User
Studio Executive
Daftar masuk pada Sep 2025
Traveling with friends
1 ulasan
10/10
Outstanding
Disiarkan pada 23 Okt 2025
Great stay my doggie loved it
Jawapan daripada Pihak Penginapan: Dear Guest,Thank you so much for your lovely words. It absolutely made our day to hear that both you and your furry friend enjoyed your stay with us. We always love welcoming our four-legged guests and seeing them so happy and comfortable during their time here. It truly brings such a warm and joyful energy to the property.I am delighted to know that your stay felt great overall. Our team genuinely tries to make every guest experience as easy and enjoyable as possible, so hearing that you and your doggie had a wonderful time means a lot to all of us. We know that when you are travelling with a pet, comfort and peace of mind are so important, so it is lovely to know we were able to provide that.If there is anything at all that could make your next visit even better, please do not hesitate to let me know personally. We are always looking for ways to make our guests feel even more at home, whether it is a few extra treats for your doggie or a favourite room that you both enjoyed.We truly hope to welcome you back again soon for another relaxing and happy stay. Please give your doggie an extra pat from the whole Quest Mont Albert team.Warm regards,Jaskaran SinghFront Office ManagerQuest Mont Albert
Nirumala Krishnamoorthy
Studio Executive
Daftar masuk pada Jun 2024
Couple
9 ulasan
10/10
Outstanding
Disiarkan pada 26 Jul 2024
Great hotel with all amenities. Great customer service from all staff. Very clean hotel. Highly recommend this hotel. Direct tram to Melbourne city
Jawapan daripada Pihak Penginapan: Dear Mala Krishnamoorthy,Thank you so much for taking the time to share your wonderful review of your stay at Quest Mont Albert! We are thrilled to hear that you enjoyed your time with us and that our Studio Executive room met your expectations.We strive to provide a comfortable and welcoming environment for all our guests, and it’s incredibly rewarding to know that you appreciated the cleanliness and amenities we offer. Your kind words about our customer service mean the world to us; our team takes great pride in ensuring that every guest feels valued and well taken care of.We’re also pleased that you found our location convenient, especially with the direct tram access to Melbourne city. It’s great to know that this added to the overall positive experience of your stay.Thank you for highly recommending our hotel. Your feedback is the best compliment we can receive, and it will certainly motivate our team to continue delivering top-notch service.We hope to welcome you back to Quest Mont Albert in the near future for another exceptional stay.Best Regards,Quest Mont Albert Team
Guest User
Two Bedroom Executive Apartment
Daftar masuk pada Dis 2022
Family
1 ulasan
10/10
Outstanding
Disiarkan pada 15 Jan 2023
The location of the service aparement is excellent. Also the receptionists are super helpful and nice. Whenever we need help, they will provide assistance immediately.
Jawapan daripada Pihak Penginapan: Thank you very much for the beautiful review. I am very pleased to hear that our staff made your experience pleasant and that you enjoyed our facilities during your time away from home. It was a pleasure to have you here. We are looking forward to seeing you again. Kind regards, The Team, Quest Mont Albert
11722129
Studio Executive
Daftar masuk pada Jan 2025
Solo traveler
4 ulasan
10/10
Outstanding
Disiarkan pada 9 Feb 2025
The hotel reception staff is very warm and thoughtful, the room facilities are comfortable, and the additional services are also very good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的客人，非常感謝您抽出時間分享您的入住體驗！我們很高興得知您對我們熱情周到的接待、舒適的房間設施以及額外的服務感到滿意。您的肯定是對我們團隊最大的鼓勵，我們會繼續努力，為每一位客人提供温馨貼心的住宿體驗。期待未來能再次為您服務，歡迎隨時回來！祝您一切順利！Jaskaran Singh前台團隊Quest Mont Albert
1391774****
Studio Executive
Daftar masuk pada Sep 2023
Couple
3 ulasan
8.0/10
Very Good
Disiarkan pada 11 Okt 2023
The room is big enough, cooking is no problem, there are washing machines and dryers, and the surrounding area is very quiet
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for your wonderful review! We are very grateful that you chose Quest Mont Albert and look forward to seeing you again! Best regards, The Team at Quest Mont Albert.
Woshixiaoxiaocha
One Bedroom Apartment
Daftar masuk pada Jul 2023
Family
2 ulasan
10/10
Outstanding
Disiarkan pada 9 Ogo 2023
The first night in Melbourne was very good. The front desk staff was very nice. The next day, I changed to a two-bedroom room and continued to stay for five days.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you very much for your wonderful review! We are delighted that you stayed with us and look forward to seeing you again. Best regards, The Team at Quest Mont Albert.
Bentengdaohai
Studio Executive
Daftar masuk pada Jun 2024
Family
11 ulasan
8.0/10
Very Good
Disiarkan pada 23 Sep 2024
Very good service attitude👍
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Dear Bentengdaohai,Thank you for taking the time to share your feedback following your stay with us in July 2024. We’re happy to hear that you appreciated the service from our team and rated it a 5/5. It’s always rewarding to know that our efforts to provide excellent customer care leave a positive impression on our guests!We're also pleased that the amenities, cleanliness, and overall appeal of the property contributed to your stay. However, we noticed that the surroundings scored slightly lower. If there's anything specific about the area or environment we can improve or assist with, we would love to hear your thoughts.We aim to provide the best possible experience to every guest, so your feedback is invaluable in helping us make future stays even better.Thank you again for staying with us at Quest Mont Albert. We hope to welcome you back in the future!Best Regards,Quest Mont Albert Team
Ppkuailemeiyitian
Studio Executive
Daftar masuk pada Dis 2023
Solo traveler
2 ulasan
10/10
Outstanding
Disiarkan pada 18 Jan 2024
The room is big Facilities: all good service
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you so much for your kind review! We are so happy to know that you had a great stay with us and we look forward to welcoming you back to Quest Mont Albert. Kind regards, Ruchela Kumarasinghe, Property Manager, Quest Mont Albert.
320427****
One Bedroom Apartment
Daftar masuk pada Jul 2023
Family
22 ulasan
9.5/10
Amazing
Disiarkan pada 20 Ogo 2023
Overall very good, very good facilities,
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: Thank you so much! We look forward to seeing you again. Best regards, The Quest Mont Albert Team.
Anonymous User
One Bedroom Apartment
Daftar masuk pada Jul 2025
Business traveler
2 ulasan
8.0/10
Very Good
Disiarkan pada 28 Ogo 2025
還可以，價格也實惠，味道還可以，價格也還可以。
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for taking the time to share your recent experience at Quest Mont Albert. We truly appreciate your feedback and are pleased to know that you found your stay to be a comfortable and overall positive one.It is great to hear that you found our pricing reasonable and accessible. We understand that value for money is an important factor when choosing accommodation, and we are glad that our offering met your expectations in this regard.Your consistent rating of 8 across amenities, cleanliness, surroundings, and service shows us that we are meeting a good standard, and at the same time, it gives us room to continue improving. We are always striving to enhance the guest experience and your feedback is invaluable in helping us understand where we can go further.If you have any specific suggestions or areas where you feel we could elevate your experience next time, we would love to hear more. Every detail helps us grow and ensure we are providing a stay that is not only convenient and affordable but also memorable and personalised.Once again, thank you for choosing to stay with us. It was a pleasure to welcome you and we do hope to see you again in the near future. Please feel free to contact me directly if I can assist with anything ahead of your next visit.Warm regardsJaskaran SinghFront Office ManagerQuest Mont Albert
1865615****
Studio Executive
Daftar masuk pada Jul 2025
Family
3 ulasan
9.5/10
Amazing
Disiarkan pada 17 Sep 2025
乾淨，衞生間空間很大。就是設施陳舊了點
Menterjemah
Jawapan daripada Pihak Penginapan: Dear Valued Guest,Thank you very much for taking the time to share your recent experience at Quest Mont Albert. I truly appreciate your kind words and the generous score of 9.5 out of 10. It is always a pleasure to hear when our guests have had a comfortable and enjoyable stay.I am especially pleased to know that you found your apartment clean and well-maintained, and that the spacious bathroom added to your comfort during your stay. Cleanliness is something we take great pride in and your perfect score in this area is a wonderful recognition of our housekeeping team’s dedication. I will be sure to share your comments with them as it means a great deal to all of us.It is also lovely to hear your appreciation for the service you received and the peaceful surroundings. Our team works hard to provide warm and attentive hospitality, and to create a calm and welcoming environment for every guest. Your positive feedback is incredibly encouraging and serves as a strong motivation for us to continue delivering high standards.I also want to sincerely thank you for your honest feedback regarding the condition of our facilities. While we are proud of our spacious and functional apartment-style accommodation, we do understand that some elements may appear slightly dated. Please rest assured that we are in active discussions with our property owners and management to explore opportunities for refurbishments and updates in the near future. Feedback like yours is extremely valuable in helping us prioritise these enhancements and improve the overall guest experience.Once again, thank you for choosing Quest Mont Albert. It was a genuine pleasure to host you and we hope to welcome you back again soon. If there is anything I can assist you with personally for your next visit, please do not hesitate to reach out. We would be delighted to have you stay with us again and ensure your next visit is even more memorable.Warm regardsJaskaran SinghFront Office ManagerQuest Mont Albert