Hotel berhampiran Lac Mercier, Mont Tremblant

We just returned from our amazing get-away to Mont Tremblant. We have been there before in winter time and this was our first time experiencing this charming place in the summer. We discovered Quintessence on our last trip before pandemic and it was a wonderful experience. This time I wanted something special for my husband’s big birthday and I chose Quintessence again. What a fantastic time we had at this sumptuous resort! Two nights weren’t enough to appreciate all the beauty, class and serenity that this place offers. From every detail throughout the property to the most beautifully decorated room and finally a beautiful infinity pool area overlooking the stunning Lake Tremblant - top notch experience! The staff truly strives for the highest level of excellence in hospitality! While everyone was amazing, Imani, la stagiaire, deserves a special mention and praise for her classy and most professional manner of handling any of my questions and requests. The best time is guaranteed if you choose Quintessence. Thank you for making our quick stay truly special and memorable! Can’t wait to be back!

This hotel was perfectly located in the pedestrian village. Everything within a few minutes walk. Karoline at the front desk was super helpful with answering lots and lots of our questions and making recommendations. And what really stood out was that she would remember to ask about what we enjoyed….just super helpful and lovely to feel that we weren’t just another number in the hotel. We will definitely come back to this hotel.

I honestly don't even know where to begin and never leave reviews but I feel like whats going on inside this place needs to be made more known to the public. From the very beginning, the blonde old receptionist sent us to the wrong hotel room with all of our luggage - TWICE. After trying to break into some other poor families room in the middle of the night, we called her and not only did she not even care and made us luggage everything back, but she lectured us about where we parked our car. Which, by the way, doesn't even matter. Considering we paid for a full weekends parking in the hotels garage but the entire garage was full with no parking for us because ”people sneak in on busy weekends and towing says its too busy to enter the village today”- as per ”Remi”, the receptionist. The hotel refused to reimburse us for this because there were parking options on the other side of the village which is not what we paid for. ESPECIALLY with all the ski and snowboarding equipment. While I will say that the room was nice, I dont trust the bed either. I'm not sure if its a reaction to the detergent used for the sheets but I'd really like to believe that the reaction on my arm wasn't from bed bugs.. On check out when we raised all of our concerns to receptionist, ”Remi”, he interrupted us in the middle of our convection to say ”Please to stop talking” because a call was coming in and told us to ”please go to the side because its rude to keep people waiting on the phone”. As it wasn't rude to completely disacknowledge our entire conversation. Which went no where, we were told to just write an email to the hotel when we get home and given no reimbursement for the parking we never received. Worst stay of my life. They have some SERIOUS customer service and staff training issues they need to address.. after investing in a better garage security system and new bedding.

We enjoyed our 5 night stay here. Comfortable room with a fully equipped kitchen, where we cooked meals from scratch on several of the days. Bed was comfortable, and housekeeping staff were great, as all minor concerns addressed quickly either by front desk or housekeeping. We loved how close we were to the slopes, not quite ski in and out but like 50m from the lifts. Proper locked ski storage was a huge plus. The beautiful outdoor hot tub was the perfect temperature, and the dry sauna was awesome as well, we utilized both pretty much on all days after our ski adventures. Breakfast every morning was the standard eggs, sausage, hash for the hot portion and cereals, yogurt, fruit for the cold - we enjoyed it because it tasted fresh to us on at least 4 out of the 5 days. Little details like crushed walnuts and raisins for the cereals and the availability of hot oats was really nice. One day we were scrambling and arrived just as the stations were closing so no surprise there that breakfast was not as good. Indoor parking was available on site. Special shout out to the professional staff at the front desk, one lady seemed to be there all day and night on all five days haha so it appeared, and she was always willing to help. Tip: if anybody in the party has mobility issues be sure to request a room on one level. We will return on our next trip to Mount Tremblant.

Hotel ini umumnya bagus, biliknya agak bersih, perkara utama yang saya suka adalah kolam renang dan kolam air panas, yang sangat sesuai untuk perjalanan santai, kolam renang mempunyai gelongsor yang agak besar, sesuai untuk pasangan atau dengan anak-anak, lokasinya juga sangat dekat dengan Tangshan, dan ada McDonald di sebelahnya. Kelemahannya ialah biliknya agak kecil, tandasnya kecil dan tidak ada tab mandi, sarapannya rata-rata, penghawa dingin dan kipas ekzos bilik mandi agak bising

Super convenient, just off the highway and easy walk / bike to the Main Street! Noise was not a problem from the road or the corridor, even though our room was right next to the fire exit.