Hotel berhampiran The Wellmont Theater, Montclair

Came to the tri-state area for a few days and plucked a great rate on this hotel off Booking.com. The location is sorta out there, tucked behind a gym and a bagel shop in the middle of nowhere. Eat before you come since there's really nothing else around. The room itself was a really good value for the rate. It didn't have a fridge or microwave and the number of open ports for charging devices was lacking. Some of the outlets either didn't work at all or had shorts, in the room and bathroom. There was a mix up with housekeeping and our room wasn't cleaned the first night. When it was, the towels weren't replaced, which required a trip to the front desk. The workers weren't overly polite, but whatever. Parking was free and plentiful. The lobby had a microwave. The top-floor restaurant looked like the saddest place I'd ever visited, so we ate out each night. Complaints from other reviewers about noise from the restaurant didn't materialize for us. The wifi was swift. The ice machines are inoperable on many floors, so that's a minor issue. The in-room HVAC is louder than a tractor-trailer, but you'll probably sleep just fine. It's basically white noise after you get used to it. Lack of a fridge/microwave in room is my only complaint here and we likely coulda gotten that had we paid more, but had we paid more we likely woulda chosen a place that's not in the boondocks.

버스가 안 올 때도 있긴 하지만 그래도 버스 타면 20-30분만에 타임스퀘어 갈 수 있어서 좋았어요 생각했던 것보다 더 깔끔하고 넓어서 만족했습니다!!

I visited this courtyard Marriott partly for business and partly to attend an event with my sister. I called ahead of time to find out if they had smart TVs. And we were told that they did. We were going to leave my niece in the room to watch movies while we attended the event. When we checked in we were told that check-ins were going slow because their system was down. There was a long line. I was thinking it was the booking system. They did not say the Internet was down that everything was down. They said the booking system was down that was it. I had to unpack my stuff (and I have a lot because I’m a photographer/videographer) before I figured out myself that there was no internet. No streaming tv. And we ended up not going to the event because I didn’t want to leave my niece by herself with nothing to do. And the lady I spoke to about it was so rude. Most everyone I spoke to it were so rude to me. And making it seem like it’s just my tough luck that they don’t have internet because it’s out of their control. Which I understand it IS out of their control. But I should’ve been told ahead of time at check-in. This is how the conversation should’ve gone at check-in: ‘“ We’re sorry we just wanted to let you know the Internet is down we have no idea when it will be back up. It might not be back up tonight. We just want to let you know in case you needed to make other arrangements. ‘ . Then there would of been no problem at all. I could have found another hotel. As it was I didn’t get even an apology until the next day. That night it was just it might go up but we can’t guarantee anything. Very short and abrupt. The next day at least they apologized but I was strung along all day. The Internet never went back up all day. I tried to book another room but by that point since it was Saturday everything was sold out! I was stuck! In the evening people that I spoke to about it we were so rude again. So short with me. Didn’t offer me any kind of compensation. Nothing. And I don’t ever ask for compensation. But I was spending $200 a night. Which is a lot to not get internet and a lot to not get what were the most important parts for me. I wanted to go to My event and I wanted to be able to get a head start on my work week the next day (which required a good internet connection). Both were ruined because they couldn’t tell me about the internet before I checked in. And I am an ambassador level bonvoy member. I’m a super good customer for Marriott. I travel 70% of the year. I don’t think asking for a little communication was asking too much.

Very nice people and the location is great too. I would recommend this place to anyone.

No frills hotel. Convenient location, express bus service to midtown Manhattan across the street.

I loved using the Wilshire for my wedding hotel block. We had a lovely welcome dinner for our out of town guests which was so not only convenient, but also lovely. Food was a buffet, we had a bar with beer and wine, and the lighting/atmosphere was beautiful. Not everything was perfect (things happen) but the customer service went above and beyond. They made sure to correct their errors, give refunds where appropriate and were so kind and made me feel much better. The lobby was also great for larger groups to gather and enjoy some extra time before and after the wedding events. I would definitely recommend them!!

Tempat ini hebat, bersih untuk sebahagian besar, semuanya serba baharu. Disebabkan COVID mereka tidak mempunyai mesin ais yang berfungsi tetapi itu bukan penghujung dunia.

The room smelled like someone smoked but that there was an attempt to mask the smell. It took a long time to get through when calling. Otherwise, the staff was pleasant. The chair in the room was old and stained.