Grand Hotel Plaza & Locanda Maggiore

Love this hotel. Helpful staff & pleasant hospitality Beautiful bathroom

Centrally located to visit Tuscany, Cinque Terra, Florence and Pizza. Situated on a pleasant Plaza and just 1 block from the train station. The hotel is quaint, comfortable and staff friendly. Monticatini is a wonderful place to unpack once and enjoy all the area has to offer.

We arrived as part of a large tour group and the hotel is very nicely situated in the centre of the town with easy access to the train station and all the major Tuscan towns and cities. It is a beautiful historic hotel with marble staircase and period decor. The desk staff were friendly and helpful ACCESSIBILITY The hotel is on 4 floors and has one very very slow old lift if you have mobility issues ask to be moved to a lower floor however you then become subject to the noise problems so many suffer at this hotel. ROOMS The rooms were large with high ceilings comfortable beds good bathroom and storage. There is a mini fridge a safe and a hairdryer also a kettle. NOISE The downside of being central is the noise created late into the night by the bar immediately across from the rear of the hotel and from the busy square at the front even earplugs don't keep the noise out and it goes on till the early hours. You need to keep the windows shut which makes the room unbearably hot this leads to the next issue, Aircon AIRCON absolutely terrible didn't cool the room at all ( we did arrive in an unseasonable heatwave of nearly 40degrees) the rooms were unbearably hot. I rang the desk to ask for assistance and was immediately provided with a large fan which helped a lot. FOOD we were on a half board package and as some have already said the breakfast was basic with little choice but perfectly adequate however the evening meals were spectacular 5 course affairs different every night and delicious. The waiting staff were very friendly and accommodating working very hard to serve us all. POOL The pool area is small but was never crowded and was very welcome after a hot day of exploring. Elena the lady who looks after you at the pool bar is an absolute gem the nicest and most attentive hotel staff member I have ever met. Nothing was too much trouble and she was always so friendly and engaging a real hilight of this hotel. Overall this is a beautiful old hotel which I highly recommend except for the aircon and lift issues also not suitable if you don't like noise while you sleep although this is not the hotels fault. It is comfortable staff are friendly and helpful. Central location and great food