Hotel dengan Pengambilan dari hotel di Montes de Oca

Personnel très agréable et accueillant. Chambre et espaces communs propres. Navette gratuite pour l'aéroport toutes les heures (comptez 20mn) Risotto du restaurant excellent.

We felt that for an upscale hostel, this place was on a whole, a great experience. My only suggestion is that the rooms need more ventilation. Our 4 person dorm room had a tiny window blocked by the beds. Putting a vent fan in the window would solve this issue. Otherwise, for what it is we loved our 2-night stay here. This was at the end of our 3 week trip and had been to many towns and places across the country, I'd say we met the most friends here and had the best time. The cafe could use more larger/common tables but we were able to meet people easily regardless. They have activities and events to encourage interaction as well as a bar and pizza oven. While these amenities are overpriced, they were convenient and similar to other hotel restaurants/cafes. We didn't feel the staff was pushy at all and if we just wanted to hang out in the cafe we weren't bothered and didn't feel forced to buy something. (and probably because of this, we usually did buy food or drinks) The location was good enough - we could walk to the central market / pedestrian mall in 10 minutes. It's walkable (during daytime) from the 7-10 bus station and the Tuasa bus to the airport. The co-working space we felt was a good value, and fantastic. High powered wifi can support video meetings and it's just across the street. Also somewhat social and a good environment to work. The staff and regular patrons were amazing and we felt that we had new friends as soon as we arrived. The place had a warm feeling that I can't quite describe, created by both the staff and the guests. We didn't want to leave.

service was excellent and the facilities were really good, i especially enjoyed the gym located on ground floor, the breakfast was fantantic and the only drawback was there could be more seating outside for breakfast

Perkhidmatan ini baik, saya telah membaca bahawa Daftar keluar tetapi anda hanya boleh satu jam sahaja, memandangkan mereka mengenakan bayaran sepanjang malam lebih lama, saya melakukannya kerana saya tiba di hotel pada pukul 2 pagi dan mempunyai penerbangan pada pukul 9 malam, oleh itu ia tidak seperti saya, sekurang-kurangnya mereka harus membantu dengan 2 jam. Rehat semua sangat baik, perkhidmatan pemindahan ke hotel sangat baik

El hotel muy bien en general, el staff súper amable y amigable. La comida está varieda, con muy sabor!!! Todo genial!! El hotel se encontraba bien limpio, la piscina también. Las camas cómodas, variedad de almohadas, escritorios amplios para trabajar, una zona muy tranquila y con muy buenos restaurantes alrededor. Aún así, lo mejor es el staff del hotel!!!

Nice hotel and rooms very comfortable. The only issue is the huge traffic jam every morning to get out of the area.

The food was excellent, the staff were nice and it was very easy to get taxis from this location. However I would not go back as the lighting in the rooms was terrible. It wasn’t just my room as someone else complained while I was waiting to check-in. There was not enough light to apply makeup in the bathroom and the bedroom was even worse. I must say the staff did their best to remedy the situation and they sent someone to replace a dead bulb in the bathroom. They’re all like 15 watt bulbs and there aren’t enough light fixtures in the rooms. The carpets are a mess on the first floor to which I was assigned. Lots of nicer hotels in San Jose.

PROS: Very clean, air conditioned and modern for a good rate. Wifi and decent breakfast included. The stromanthe triostar plants in the lobby were very nice. CONS: Staff is miserable and takes no accountability for customer service. Stephanie literally lies to your face and tries to overcharge you. Examples: -”oh your safe is broken? just reset with code 123456.” nope. the safe code was set by a previous guest and left open so this didn't fix the problem. We had to take all our valuables on a 13 hour tour because of this - very inconvenient. -”oh, you need another towel because we only gave you 2 despite 3 people in the room? we'll send someone up right away”. no one ever shows. when you call back, if they ever pick up, they say the same thing. -”your shuttle from the airport is confirmed and the driver will have a sign with your name on it” nope; after a long trip we had no one to pick us up. The driver didn't have my booking (he had another name on the sign), so he called the hotel and they confirmed nothing had been booked for us. -”well there's no booking because you obviously have to book it in advance; how would we know you need a shuttle?”. Excuse me? Yes, in fact, I did book it in advance and showed them the email chain (7 emails) with her own confirmation 3 days earlier! -”ok so you found the driver, perfect”. No, not perfect as we've been searching in the sweltering heat, walking up and down through the crowds for 45 minutes with a small child after a long trip. An apology, not a dismissal would be more appropriate in this situation. After speaking to the driver and Stephanie (we are still in the heat outside the airport), Stephanie who confirmed the booking by email then blamed her colleague who in fact didn't book it, And, they still charged us $16 USD for it - which was like rubbing salt in the wound. -”it will be an additional $20 USD for the shuttle” - when they previous told me $16 USD (thankfully in writing) -”it will be $16 USD to have a child in the room” - when my confirmation clearly shows children stay free (thankfully in writing) -guests aren't ”allowed to use the stairs”; long wait for the elevator

Stayed here for 3 nights. Had a twin room. Bed was comfortable. Aircon was good. Bathroom was nice and shower pressure was good. Breakfast was included and was really nice. This hotel had a laundry room where you could wash and dry your own clothes for €1 for the washing machine and €1 for the dryer. This hotel is within walking distance of downtown San Jose and also Barrio Escalante which has lots of lovely restaurants. Would definitely stay here again.

Perfect hotel