Pengguna Tetamu
7 Julai 2023
I have stayed for one night in this hotel. I would like to warn everyone who is going to stay there, I was in rush leaving the hotel and once I reached south of Italy I figured out that I have forgotten a very valuable watch in the bathroom. When I contacted the hotel staff they just simply said we did not find anything. I am 100% sure that the cleaner who accessed my room that day after I left on 1st July 23 at 8:39 in the morning is the one who took my watch and never reported it as a lost and found. It is not professional at all, the staff we spoke to did not make any effort to check who is the cleaner who accessed the room, because no one accessed it after I left. The hotel staff is thief and I will make sure this will reach to the high management. At least do an effort for your customers by double checking, you have for sure the record of whoever is accessing the rooms and video surveillance everywhere.
Terjemah