Hotel berhampiran Ciudad Vieja, Montevideo

Holtel modesto pero justo, ofrece un desayuno incluido muy rico y variado, ubicado a 6 cuadras de la Plaza Independencia y casco histórico y a una de la Av. 18 de julio. Es fácil comunic**** con el transporte público y su personal fue muy atento y amable.

This hotel was very disappointing for me and my wife. Looking at the pictures and the previous reviews, I really thought we would stay in a great hotel, but the reality was different. We did the reservation for a standard room, the pictures don't show how small they are. The room that they gave us was on the 2nd floor, and the window was direct to a central air conditioning machine (I suppose it is). It's a big machine, terrible view, but also terrible noise. They turn it off at 6:30pm, and turn it on at 08:30am. If you want to sleep in it is impossible, or if you want to take a nap in the afternoon, impossible too. Besides that there is a door in the room, to the next room, it's obviously closed, but you can hear everything from your neighborhood. The bathroom is ok, towels are good and clean. But when you take a shower the floor gets all wet, even with the box close, it's probably some leak. We stayed for four nights, and in two of then the air conditioning was not working. We called the reception and the answer was that they would have to call a technician, to repair it. They fixed, but in the next day it was broken again. Fortunately the weather was not so cold, and it was possible to leave the window opened, but we we had to deal with the noise coming from outside. We asked to change for a better room as soon as we arrived. But the receptionist said the hotel was full, and that in the next day they would have a free room, in a superior category, but it was necessary to pay the difference to the upgrade. We said that we have the gold benefit from hoteis.com, and this update would be for free for us. As soon as we told about the benefit, they tell us that we need to wait for the next day and see if the room would be still available, but, of course, it wasn't free anymore. Although the location of the hotel is good, we definitely wouldn't like to stay there anymore.

I staid here for one night. Was ok. Could be cleaner. Breakfast was good. Area also is good. For me the rooftop pool was the best thing.

Todo muy lindo , mejorar el desayuno

We enjoyed our stay at Hotel Montevideo but there are improvements needed. We travel to Uruguay from the US every 1- 2 years to visit my husband's family and have stayed many places. This hotel is beautiful but the rooms were not as comfortable as expected. We wouldn’t stay here again unless improvements were made because comfort is very important when traveling such a long way and staying up to 2 weeks. Pros: The hotel decor is visually beautiful. The staff are friendly, courteous and helpful. It was nice that some of the staff spoke English. My husband is a native Spanish speaker and it was great that he didn't have to translate the restaurant menu for me. The morning breakfast was very good and the staff there great. The views from the 10th floor hotel bar and DJ were fantastic. Cons: Not worth the price of the upgrade, and not what you would expect for a hotel with hotel with 4+ rating. We asked if an upgrade was an available at check in because we were staying for 11 nights. We were offered a Suite room that was bigger in size and has a small kitchenette. The size of the room was better for us for a long stay but unfortunately the bed was the worst bed we have ever slept in. It was way too soft, no support and the pillows were too soft. I realize of course this is also about preference but we have stayed at many hotels and have never experienced such a horrible bed. We traveled a long way and a good nights rest is always important. The bathroom- I prefer a long sink or his/her countertop when we travel so that we can arrange our skin care, makeup, beauty products etc. This sink was tiny so I had no place to put my toiletries when getting ready. The lighting is too dark in the rooms even with the curtains fully opened. When I was getting ready, I could barely see anything. A dimmer light switch would be much better. It would also be nice if Restaurant Polo Bamba had a rotating menu for dinner options.

This place was perfect in every way. The check-in, the room, the service, and the dining room staff were all wonderful. Our room was clean, the water was hot, and the bed was comfortable. This hotel is ideally located as well. The mall and grocery are within walking distance, and some excellent restaurants are also within walking distance.

I regularly visit Montevideo for academic business and Mercure Punta Carretas turned out to be the best accommodation I ever had in the Uruguayan capital. The location almost directly on the shore of the Rio de la Plata is very pleasant, there is a sea food restaurant open until late. The rooms of the Mercure are OK (nothing fancy but there is everything one needs), yet the quality of the stay is nonetheless outstanding. The breakfast buffet is delicious (homemade granola among other), there is a co-working space and a gym on the top floor. The gym is tiny, there is a complete set of dumbbells, a stationary bike and a yoga mat, all of quality but that's it. However, this is enough to throw in a good session while the view on the Plata is breathtaking. Last but not least, cheers to the friendly, helpful and absolutely trustworthy staff! Highly recommended.

I hope that this hotel understands that needs a major update/renovation Our suites were fine in the sixteen floor with great views My room had the furniture jaded with stains Only one phone out of two that usually have I spent the whole stay with the phone not working (the policy we will make it right did not happen) I had to use my personal phone to contact my partner My TV had the volume super low Had to call two times and was finally fixed Both remote controls with wasted batteries We had breakfast included but we gave up after the first day The staff looks like tired upset to be there The quality of pastries as croissants and breads are super lame No spoons for your coffee The excused using the COVID but saw coffee spoons in room service lame cold cuts cold eggs and uncooked bacon I asked the girl in the stand to cook it well and it was returned in the same way raw pork us unhealthy (policy to make it right did not exist) The front desk staff is great but the seating area is a shame with old and stained seats This is a great property but a renovation is needed and the restaurant needs new staff and Chef

Lovely hotel. Very grand entrance. Staff really helpful. Very comfy bed and great air con. Lovely indoor - outdoor pool area. The outdoor pool was a little small for the size of the hotel and there needs to be more sun loungers. In the afternoon many ppl came outside but could not find a lounger. The 4th floor corridors also needs a re paint. Aside from this it’s a lovely hotel and probably one of the best in the city? We would recommend this hotel.

Comfortable hotel very near the airport, also close to a large park (Parque Franklin Delano Roosevelt) and about a 30 minute walk to the beach through the park. Breakfast is free and excellent. Dinner is offered at 7pm, limited menu but a good option because there aren't any restaurants within walking distance. There is no shuttle, but taxis can be ordered and it's a quick ride to the airport.