Hotel berhampiran Museo Geominero - MIEM, Montevideo

We stayed for 4 nights at this hotel together with our 2 kids. We expected it to be a business hotel with comfort and some luxury. At least cleanliness. Well it wasn’t. It might be a 4 star hotel for Uruguayan standards, but for the rest of the world its more like a 2 star old fashioned 60s hotel. We had a family room (2 bedroom) on the 7th floor. Already exiting the elevator we knew what we could expect. Floors with old carpet and full with nasty stains. The entire floor smells old and a bit like old sigaret smoke. Pretty nasty actually. The room itself is similar. Old floor with broken tiles and edges. Really sober and uninviting room, no decorations whatsoever. No ceiling lights. Old furnishings. No curtains just a screen. A big disappointment actually. Gym wasn’t available. We took a look but I wouldt even dare using those old machines actually. Certainly when you consider the price per night this place just isnt worth it. So after a night we expected a breakfast with some sort of business standard. But also the breakfast is a big disappointment and actually pretty tasteless. I dont know what they add to the scrambled egg, but smells weird. Fruits are out of date and nasty. Dry bread. Cold scrambled egg. And due to covid it is not allowed to get to the food yourself. One (sometimes 2) person is helping everyone in the hotel, so that didnt really work out. On day 3 all of the sudden our cards to enter the room didn’t work anymore, ofcourse solved at the reception but still annoying and strange. Well at least the free wifi worked well here. Overall I would recommend to book a different place with a higher standard, NH is a bit of disappointment considering the price per night.

Bom custo x beneficio. Hotel antigo, mas organizado e limpo. Oferece estacionamento e limpeza diária dos quartos. Café da manhã simples, mas pelo preço está dentro do esperado. Localização ótima, andamos tranquilamente pelo centro em todos os horários. Recepcionistas simpáticos e prestativos.

Hotel com um bom custo-benefício. Está localizado na região central o que facilitou demais os nossos passeios a pé. Lobby do hotel bem aconchegante e bonitinho. É uma edificação antiga e portanto o seu elevador é pequeno e sua porta é bem barulhenta. Nos hospedamos em um quarto triplo no 5º andar e o quarto ficava ”encostado” ao elevador onde nos incomodou o barulho de todas as vezes em que a porta do mesmo se fechava, além de não ter nenhum revestimento acústico e toda e qualquer movimentação nos corredores era totalmente ouvida dentro do quarto. As camas eram bem confortáveis e há canais de TV de todos os países (inclusive Globo Internacional e Record), ar condicionado, cofre e frigobar. O banheiro é pequeno e não há local para pendurar as toalhas principalmente após o banho, ou seja, há a necessidade de troca diária. Possui dispenser com shampoo e shower gel dentro do box - que é de vidro - (de condicionador estava quebrado) e dispenser de sabonete líquido no lavabo. Café da manhã satisfatório, mas nada em especial (senti falta dos ovos mexidos, sinceramente! Só havia ovo cozido!). Wi-fi não funcionava dentro do quarto - não sei se era porque estávamos no 5º andar, mas só conseguíamos conexão na recepção (térreo). Funcionários muito educados e solícitos.

The location is perfect, if you are travelling in and out of Montevideo by bus. And at 50$ per night it is a bargain. Otherwise try and stay somewhere else. The hotel is not a 4* by all means. Noone speaks a word of English (I do speak broken Spanish, still difficult), housekeeping never showed up. I checked out one day early and although I sent an official request from booking and asked at reception, they took the whole amount.

The hotel is incredibly clean and looks brand new (it is actually 1.5 years old). The room (rooms 510 & 410) was spacious, clean and decorated very nicely. The shower water pressure was incredible and the beds very comfortable! But the very best part of this hotel is the staff! I booked 2 rooms for 2 seperate nights and Andres at the front desk made it easy and kept us in the same room. Vanessa, Maximillian and the gentleman working with Andres in the evening made a tour to Punta del Este that we didn’t was possible, possible. Thank you all for your help! I will not ever even look for another hotel for my next stay in Montevideo. I will only stay at the Hotel Costanero! They went above and beyond and the location by the shore is perfect! I HIGHLY RECOMMEND IT

The rooms are beautiful, with a wonderful view and terrace at the lake if your lucky. Breakfast is good. But we had 2 noise disturbances during our 1 night stay. First one with other guests was picked up immediately and solved. But the worst part was to come, as of midnight there was a discotheque nex door (hosting events) and there was very loud music until 5 am. The beating of the bass made us sleepless for almost all of the night. The reply of the hotel was that they can not control this and are not informed when there are events....

The hotel is beautiful. As soon as you get inside you are greeted by the receptionists, who are extremely friendly and polite with everyone. As you get in the room, using your card, you can see the bathroom to the left and the TV and beds at the end of the hallway. Next to the bed, there's a small kitchen and a table, just in case you want to cook something there instead of going out. The cleaning crew wasn't very punctual, we never knew at what time they were coming to clean the room and they would always forget to restock the toilet paper or the towels but after a few complaints everything was solved and it never happened again. Apart from that, the rest of our experience staying there was amazing!

Struttura vecchia,mancanza di attacco per caricabatteria vicino al letto,doccia sporca sugli angoli

Awful service - this hotel is not worthy of even 1 star. Their staff are not trained properly and ruined our stay in Montevideo, don’t waste your money here there are plenty of better and cheaper hotels available. 1) The hotel lost our booking and blamed it on us, making us wait 30 mins at reception at 10pm at night for our room 2) The window in our room was broken, we informed them in the morning and when we came back to the hotel that evening we were informed we couldn’t open the window and it was slightly fixed but they would fix it tomorrow (no offer of compensation or apology) 3. The reception staff repeatedly ignored our phone calls when we were trying to clarify the room bill (I called at 15 min intervals for 1 hour so it was obvious they weren’t picking up our room) - never in all the hotels I have stayed at around the world have reception staff repeatedly ignored a room call, it is the worst service possible 4. They tried to charge us more than was originally agreed for our room at checkout and nearly made us miss our flight I have stayed in hotels all across South America and this was the worst service I have ever received - do yourself a favour and save the headache of the poorly trained staff and book another hotel.