Hotel berhampiran Parque de São Francisco, Montijo

Lovely and close to the airport, a late check-in, staff were delightful, she even came to my room to help me with the wndow, the handle was broken so it would not close properly. Toilet, seat was loose... Nice room, but a bit of road noise with open window. Breakfast was great and at €9.50 very reasonable, good selection and even a fresh orange squeezing machine. If you have an early morning flight, seriously consider this place. No stress about 10am checkout 👍

I am deeply dissatisfied with the online booking service offered by Zenhotels. I made a reservation for what I thought would be a private room with 2 pets allowed and made a payment of 97 euros, which according to the booking confirmation received, was the total amount for the reservation. I was supposed to only pay 6 euros for the tourist tax and 10 euros per pet for the entire stay. Upon arrival at the hotel (WOT Lisbon Nomad), I was informed that the reservation I had made did not correspond to a private room and that in order to get one, I would have to pay an additional 234.51 euros on top of the already paid 97 euros (this would be for the upgrade to a private room + 10 euros per day per pet). Obviously, this news at the time of check-in and with such a price difference (more than three times the original value) makes it almost impossible for the customer to seek an alternative. Furthermore, I tried to explain to the hotel that the website was not very clear about private or shared rooms, as the room description did not indicate that it was shared. Additionally, it did not mention that the payment for the pets was per day rather than for the entire stay. The person responded that if the website did not have complete information, it was not the hotel's problem. I countered that if they were selling their services through third parties, they are just as responsible as the website promoting them to ensure that the information is accurate; otherwise, they are complicit in a scheme to deceive customers. Finally, I decided not to proceed with the proposal because I found it disrespectful, an excessive charge compared to the original offer, and unprofessional. Therefore, I feel that I was cheated out of the 97 euros that I paid and that I could not use the offered service.

Hotel com muito gosto na decoração, agradável,com staff muito prestáveis e simpáticos. Quarto muito bom e limpo com camas confortáveis e casa de banho linda com chuveiro impecável. Adorei a zona da sala de estar com um exterior esplanada jardim . Maquina de café e outras bebidas muito em conta.Recomendo .

We landed here from a cancelled easyjet flight, staff were so understanding when we arrived. Breakfast and dinner was included in our stay and was a buffet style with a great selection. Room was very spacious and clean. A 1 minute walk away from metro entrance and supermarket.

After reading the negative reviews, I decided it was worth reporting on our stay here. We were attending Web Summit at the Altice Arena and chose the VIP Executive Art's (sic) because it was a short walk from one end of the venue. Our room faced the street and was pretty spacious and comfortable, with no noise issues whatsoever; our only complaint was that the mini-fridge didn't work. We enjoyed the breakfast included with our rate, which was quite tasty and offered dozens of items, including interesting ones such as coconut brioche. The staff and elevators were fine, and we ate at two restaurants in the next block and enjoyed them both. And getting back to the airport by walking to Oriente station was very easy. Side note: I'm a comics fan and was startled and pleased that our room had a view of the giant superhero mural outside the hotel. If you're visiting Lisbon as a tourist, you'd do better to stay in a quainter and more atmospheric part of town. But for our needs, we were pleased with the experience we got at this hotel.

Hotel is in a good location close to the Oriente train station. Room was good and comfortable. Service to be expected. This is a great location if you need to be at the airport the next morning very quick to the airport less than 10min.

Estivemos no dia 16 de Fevereiro. Os empregados são simpáticos, mas ainda pouco experientes. Localização excelente com uma vista excepcional do terraço/Bar.Quarto bom,mas com cama demasiado grande para o espaço,embora confortável. O quarto e as instalações estavam limpas Pequeno almoço sofrível para im hotel 4*.O bufet está mal organizado: - as compotas não estão identificadas - não há colheres maiores para comer o iogurte com fruta - a fruta está cortada demasiado grossa - não têm bules para poder levar para a mesa com o chá A fruta estava pouco madura. O pão (bolas) é de qualidade sofrível. Não há recolha atempada da louça suja na mesa A música ambiente é um autêntico desastre.É música de discoteca ( pum catapum catapum) e está sempre altíssima. Estivemos no bar para relaxar e ler,pedimos para baixar o som,mas mesmo assim é demasiado desconfortável.A música ambiente num hotel deve ser relaxante ,suave e com o som baixo.Não se vai para um hotel para ouvir música de discoteca!!! O preço é elevado para a qualidade.

This place was simply the best hostel I've ever traveled to. The staff became good friends, always passionate to share their city and culture with guests, and always ready to just chat you up. The events the hostel hosts are so much fun! I made so many friends from around the world at their wine tasting classes. Wake up in the morning for a lovely breakfast and step out into beautiful Lisbon. Close by the metro station, no part of the city is beyond your reach!

It’s a wonderful hotel, and much more beautiful than in any of the photos here. The interior design is Nordic Style, meaning light and airy, modern, but with a gentle warm feel. Excellent! Also, the main attraction for our kids, and others, were the two sweet rabbits that are roaming the grounds. They don’t bother anyone, but give the resort outdoor area a more friendly and welcoming feel. We had a great stay, thank you!!