Hotel berhampiran Glion Institute of Higher Education, Montreux

A very disppointing experience from start to finish. We spent 3 days wishing we had chosen a different hotel but unable to leave as we had pre-paid a package to celebrate my wife’s birthday. It started badly as we arrived on a very hot day (34°) to be allocated a stifling hot room in which all the lights had been left on and the sun shade not drawn. Reception advised that the room had a fan (in the absence of air conditioning) but there was none to be found! A small desk fan was brought up to the room later in the afternoon. Our room remained hotter inside than outside for the entire stay. Dinner that evening was not a pleasant experience. The staff were dour, the menu wasn’t explained and the courses were just plonked on our table and then taken away in total silence. The soup (fennel) had no taste, as though it was a mixture of flour and water, and was luke warm. The ambience was terrible due to discotheque-type music (rap, etc) being played so loudly that I couldn’t hear myself thinking, let alone have normal converstaion with my wife. After 30 minutes, I got up from the table and asked the maitre d’ to turn down the volume. One might expect that a classy restaurant would have the gumption to play subtle background music. Breakfast the next morning was poor. The staff similarly failed to offer any sort of greeting or hospitality. I found the coffee to be undrinkable (over-stewed, not fresh) while the scrambled eggs looked and tasted as though they’d been resuscitated from the night before. We attempted to complain to the Manager but were told by Reception that he was unavailable that day. Although I detailed the several issues, no apology was forthcoming neither did anyone (i.e. the errant Manager) seek to make any amends during the remainder of our stay. I was informed by Reception that most of the current staff were “in training”, a lame excuse as the Management should ensure a proper mix with some professional staff available to maintain quality. Perhaps, its just an unhappy place to work. As regards the Restaurant, we voted with our feet and dined elsewhere for the next 2 days - Montreux has many excellent Restaurants. In its heyday, this would have been a fine hotel particularly given its superb location and beautiful gardens. Now, it doesn’t merit its 4 star category nor the prices charged. Our room was dismal, the ventilator in the bathroom was non-functioning with subsequent mould and bad smell, an already bloodstained bath towel was not replaced after 3 days, the external balcony sun-shade was in tatters and stained. Warrants a 2 star category.

Due to the recent name change which we weren’t aware of, we walked past the hotel without realizing it as the signage was so tiny! There’s ongoing Reno @ Lobby - which wasn’t a big deal. We received a warm welcome from the staff esp the gentleman (sorry, missed out the name) who was apologetic about the non-communication wrt name change etc. He proceeded to upgrade us and it was an excellent treat! The hotel’s location is absolutely fabulous- right on promenade, next to the lake. Beautiful awesome (day & night) view from our window. The bathroom, which seemed to have been recently renovated, is nice and clean but is a bit tiny. In room speaker was great! Complimentary drinks fm mini fridge. Breakfast buffet has good selection , even with a customized / on request egg station. A very lovely pleasant stay !

Lovely little hotel just out of the centre of Montreux .. about a 15 min walk into town. The staff were all excellent, friendly and very accommodating, beds were immaculate and very comfortable. Breakfast was 10/10 plenty of choice from bacon and eggs to a full continental choice of everything you want. Would highly recommend this place for a stay, if I’m ever back in Montreux, I’ll definitely be checking in here again. ❤️

Mit unserer 3 Monat alten Tochter waren wir nach Genf unterwegs und haben einen Halt in Vevey eingeplant. Parkplätze befinden sich direkt vor dem Hotel und kosten etwas. Unser Zimmer war sehr gross, hell und sauber. Ein Babybett wird auf Anfrage zur Verfügung gestellt. Das Hotel befindet sich leider nicht im Zentrum von Vevey und zu Fuss wäre es zu weit. Es gibt ein Restaurant im Hotel, welches wir aber nicht genutzt haben. Wasser aus einer Quelle kann man kostenlos selber auffüllen im Hotelgang. Wir haben uns sehr wohl gefühlt.

酒店地理位置絕佳，鳥語花香中的湖景房， 設施：稍微有一點點舊，裝修的風格比較老式，很像回到了八九十年代的五星級酒店的感覺，住店客人大多是那種歐美老錢，與這個裝修風格但是滿符合。房間面積特別大，但是床卻並不大 服務：很好友善而熱情 總的來説還是很不錯的

酒店位置非常近火車站，1分鐘路程，出遊非常方便。尤其是想乘搭黃金列車觀光，酒店內外份外亮麗，房間設施一流，用品都是優質品牌，吃早餐餐廳的風景非常怡人，早餐選擇豐富好味。電視螢幕有歡迎入住人姓名的字句，令人鼓舞！酒店職員，由前台至行李服務生，餐廳職員，全部皆是服務一流，值得一讚，簡直完美perfect！下次必定再入住這間美麗舒適的酒店！

Very lovely historic hotel with clear views of Lake Geneva. Our beds were very comfortable and our balcony was huge! It provided a very lovely overlook of Lac Leman. The staff as welcoming and friendly.

Location is about less than 10 mins walk or can take a bus which will take less than 2 mins exclude waiting time. Checkin is at the opposite hotel. Check in staff is very friendly, allowed us to leave our luggage at reception as we are early. Room toilet is abit small. Room size is just right for 2 pax. Breakfast was limited. No meat/eggs, just bread/milk/coffee/tea/cereals/yogurt. Breakfast area was scenic though.

I have stayed at this hotel with tour groups many times over the past few years and it is always a pleasure. The location could not be more convenient , right next to the train station and local amenities and is a short walk from the center of old town and the lake. The staff are fabulously helpful and kind and the hotel restaurant is excellent. The rooms are modern, clean and comfortable.