The hotel is located close to the water's edge, just across a busy main road. The reception staff were friendly when taking the reservation but charged an additional £50 as a deposit for any room charges—a detail not mentioned during the booking process. Be sure to speak with reception before you leave to ensure that this deposit is refunded. From my research, it seems the hotel is slow to return deposits, but if it takes longer than 5-7 days, your bank can assist with the issue. Our room had a decent view, but being on the ground floor and at the front of the hotel, it was quite noisy with traffic and pedestrians passing by. At first glance, the room appeared nice—clean and tidy—but the bathroom layout was awkward. Despite having ample space, the bath was small, and the toilet was crammed into one corner. The bathroom could benefit from an update, such as replacing the bath with a walk-in shower. There was no hot water on our first night, only tepid, making it impossible to take a comfortable shower or bath. The shower itself was disappointing, with weak water pressure and no option to adjust the spray due to the poor design of the mixer tap. When we informed reception about the lack of hot water, they claimed no other guests had complained. Although they did contact the manager and attempted to get a plumber, they blamed the difficulty on the bank holiday weekend, which seemed more like an excuse. The bathroom lacked a heated towel rail, so wet towels didn’t dry properly. The provided toilet paper was extremely thin and not very durable—I recommend bringing your own. Only two rolls were supplied, and they were of very poor quality. The room didn’t have air conditioning or a heater. There was a single radiator near the door, but it didn’t work. We noticed a tall electric device, but it turned out to be just a cold air blower. The room felt chilly, and while it’s still summer, I imagine it would be even colder in autumn. There was also no safe in the room, so if you have valuables, you'll need to take them with you. The room had an outdoor seating area, which could have been a nice touch, but it was overshadowed by the constant noise from the busy road. There were no lights outside, so sitting there at night meant sitting in the dark. Privacy was also an issue, as people from the restaurant above would come down to smoke near the seating area. I wouldn’t want to sit and have a drink with people smoking and standing close by. This area would be even less appealing in colder weather, and I doubt many would want to sit there with the traffic noise. Breakfast was decent, with a full English offering, although the black pudding was subpar. The staff were polite but seemed indifferent, making their service less welcoming than it should have been. Overall, I found this hotel to be well below expectations. It was the cheapest option during the bank holiday, and it’s true that you get what you pay for. Would I recommend this hotel? Probably not, un
48 Ulasan