Hotel berhampiran Health Sciences Campus, Morgantown

Staff is so friendly! Great location! Great breakfast! We came for a tennis tournament. Great location for the West Virginia university tennis courts. The breakfast here is better than any other similar type hotel. The person who in charge of breakfast does a great job. Sam at the front desk is a gem. So personable and helpful. The two others we interacted with were helpful as well.

The hotel is being remodeled and we were in a remodeled room. Due to COVID supply chain delays the room was not finished. We had no closet and there were no shelves in the bathroom so towels were stacked on back of toilet. The room is extremely poorly lit. There was only one tiny lamp between the two beds. It was a rainy dark morning and so it was hard to see in the main room. We stayed at a Hampton Inn two nights before in Wheeling West Virginia. That room was bigger and brighter and had a closet and it cost almost 40 dollars less. Go figure.

This is a relatively new hotel and just off the Highway in Morgantown. I stayed here overnight to attend a football game at West Virginia University. The hotel does not provide shuttle service. You can get a taxi or Uber. The reception was friendly and prompt. Packets of popcorn, flavored water, and cookies were offered at a table in the lobby. They were complimentary. My room had great views of Morgantown, the mountains and the river. The bed was firm for a good night's sleep. Bathroom was large enough. The sheets and linens were fresh and plenty of towels. There is a small indoor pool, an exercise room and weights room. The patio has many outdoor sofas to enjoy the views and perhaps BBQ in the summer. Many of the guests seemed like they came for the game. Breakfast is standard courtyard with the crispy roasted potatoes that I like. All in all a good stay at this hotel. There are lots of malls around the hotel and you could perhaps walk out for dinner.

We stayed 4 nights at this Marriot, housekeeping only visited our room 1 time and several elements of the room were in disrepair. On the first day of our stay we discovered that the power outlet for the coffee maker didn't work, the toilet paper holder in the bathroom was broken and fell off the wall, and that one of the night stand light bulbs in our room was a flickering / dying fluorescent bulb. We called the front desk and they said they would have maintenance come fix things while we were out. We returned that night and found they had replaced the light bulb but nothing else had been repaired. Housekeeping apparently had taken the dirty towels but not left any clean ones, did not make the bed, did not replace the coffee service items or cups and had left the room in disarray. I once again called the front desk and they sent a person up with towels and coffee / cups. The next day was the same experience, house keeping did not come at all and I had to call down to the front desk for coffee and clean towels. The morning of the third day we found a garbage bag outside the door of the room full of towels with a note on it saying it was from house keeping. The final day of our stay we returned again to find the room had not been serviced. At this point the garbage bins in the room were overflowing (three days worth of garbage) and the dirty towels had again piled up. I bagged up our garbage myself and gathered the dirty towels and put them out in the hall. I called the front desk again feeling pretty fed up, and again someone was sent up (from the front desk staff) with towels and coffee supplies and a $10 food/beverage voucher and said they were ”sorry for the inconvenience.” The entire time the front desk staff was friendly and professional but nothing was ever repaired and housekeeping completely ignored our room. Two of these four days we even passed the housekeeping cart on our floor in our hall on our way out in the morning, but our room was ignored. Aside from the room itself I have to mention that the swimming pool looked like it hadn't been cleaned in a very long time. The water was cloudy and murky looking, and the pool room itself was humid and musty. We've stayed at other Marriots before and never had these types of issues, you'd expect better service especially for the price.

I recently stayed at the SpringHill Suites and had a fantastic experience. The hotel staff was friendly and welcoming, and the rooms were clean and comfortable. However, what really stood out to me was the complimentary breakfast. The breakfast selection was impressive, with a variety of hot and cold items available. The food was fresh and delicious, and there was something for everyone. It was a great way to start the day and made my stay even more enjoyable. I highly recommend the SpringHill Suites for anyone looking for a comfortable and convenient hotel with a nice breakfast included.

The location is great. The check in process was easy and fast. The front desk employee was also very nice. The room was clean too.