Hotel berhampiran Retro-tique, Morgantown

I recently stayed at the SpringHill Suites and had a fantastic experience. The hotel staff was friendly and welcoming, and the rooms were clean and comfortable. However, what really stood out to me was the complimentary breakfast. The breakfast selection was impressive, with a variety of hot and cold items available. The food was fresh and delicious, and there was something for everyone. It was a great way to start the day and made my stay even more enjoyable. I highly recommend the SpringHill Suites for anyone looking for a comfortable and convenient hotel with a nice breakfast included.

Everyone was very nice. The hotel was clean. Check in was easy. The location was right off the highway and near many chain stores (Target, TJ Maxx, Old Navy, Bed, Bath, and Beyond), restaurants, and a grocery store. There was a free grab-and-go breakfast (muffins, oatmeal, yogurt, juice, coffee). I only had one problem. I am allergic to feather pillows. There were 6 pillows in our room, all were feather pillows. I called down to the front desk and asked for a different pillow. They said they would have to check to see if they had other pillows. Minutes later a very nice person from housekeeping was at my door giving me another pillow....which was also a feather pillow. We ended up having to buy new pillows for our stay.

This was one of the cleanest and well presented Hampton properties that we have stayed at. From the moment you walk in to the lobby, the adjacent dining area, the hallways, and the room, this property really stood out. The small firepits outside the hotel were a great touch, especially for the cooler late summer evenings. The room was very clean, without anything to note on the contrary. Even the A/C unit in the room (something that in many hotels is loud all evening as it turns on/off) was relatively quiet. Finally, the staff and their helpfulness were the final exclamation point, giving this hotel a much deserved 5/5 rating.

Everything was great as we expected. One comment which is common to several hotels we have stayed at recently. Hotels have been trying to catch up with the explosion of personal devices people travel with. Many have installed extra plus on the night stands and desks. However, some have gone as far as installing only USB-A ports on clocks and lamps. That would be excellent except technology is moving to the USB-C ports, which aren't compatible. Thanks for trying to keep up, but installing more plain electrical plug sockets would solve trying to keep up with technology changes.

Hello. I am a frequent customer with Wyndham because I am a travel nurse. I recently started a contract in Morgantown so I stayed at the super8 this week hoping for it to be the place I stay during the weeks coming up. I made my reservation online and put it the comments I needed a late checkout because I work nights and I sleep during the day. When I checked in Monday night I talked with the worker behind the desk and asked about the late checkout again to make sure it would not be an issue because I was staying there til Wednesday at 6pm and she said it wouldn’t be a problem and made a note of it. So when I did go to checkout on Wednesday I walked up to the counter and talked to a different employee that I was going to check out. She then proceeded to say that i should’ve been out of there at 1pm and that it was ridiculous for me to trying to check out at 530pm. I told her about how when I made my reservation online I made not that I would be checking out at 6pm is and I verified it when I checked in. She then said I didn’t and it wasn’t marked and no one told her. Then proceeded to tell me I should be charged another day because I missed checkout and their house keeping leaves at two. I would have been totally okay with this is she did not express her frustrations in a condescending attitude. The whole conversation she was shaking her head in disgust like I was a problem. All in all I have never experienced customer that was so poor and was so inappropriate. There is a way to approach issues and this was not it. Also it was an awkward situation in that the employee was sitting in her street clothes with cat ears in like she was going to some sort of costume party. So I had this employee arguing with me with cat ears on and trying not to laugh and be upset at the same time. Also there was no breakfast available and there was constant noise because most of the hotel was being renovated. I would have been totally okay with my stay had I not had this experience with an employee and I would never recommend to anyone to stay there and deal with that type of service. Thank you for your time

I would like to take a moment to recognize an exceptional employee who noticeably goes above and beyond as part of his regular work routine. His name is Chris and he works the front desk. My wife and I travel quite a bit and have stayed in all different kinds of places, experienced all different types of service levels. Frequent travelers know when a business or corporation has it right and when it's not. Chris is is an excellent representation of what service excellence looks like. For anyone Looking to stay overnight in the Morgantown area, we highly recommend this candlewood in Morgantown West Virginia! *****