Hotel berhampiran Nakasendo Moriyamajuku, Moriyama

何回も利用してますが、今回は部屋のタオルが置かれてないというイレギュラーがありましたw フロントへ連絡したら、すぐに持ってきてくれましたし、気持ちの良い対応でした。また利用させて頂きます。 サービスのミネラルウォーターとカレーも助かります(^^)

所用で家族と2泊しました。立地条件から駅近のこちらを選択しましたが、部屋はビジネスホテルタイプで、決して広いわけではありません。清潔には保たれてますか設備の老朽化は否めずに部屋に入り色々目につく箇所がありました。2連泊ですが1泊ずつ予約したためかカードキーが翌日11時に効かなくなりエラー。フロントで話2枚対応してもらうも、また一枚がエラー再びフロントに行くも謝りなく淡々と手続き。チェックイン時からフロントの方にサービス精神は一切感じられず、事務的。こちらのホテルはそう言うのとは無縁のようです。 部屋の清掃も普段1泊の方が多いからか廊下全面を使い各部屋の使用済みリネンをおばちゃんが広げ、廊下も歩きづらいです。エレベーターも1100-1300あたりはリネン運搬のカートにエレベーターを占拠されなかなかきません。寝るだけならいいですが、あの部屋、サービスにしてはやや高く感じます。

Came here with family during the Sakura season. It's easy to get to the onset hotel. After arriving at the Ogoto Onsen JR station, towards the south exit you will find a cell phone attached to a board with explanation how to use the phone to call one of the onsen hotels. After the call, their shuttle bus will then come and pick you up between 2pm to 6pm I think. The hotel staff in general are very welcoming. Our family scored a deal with their penthouse suite with private indoor and outdoor onsen. Four of us stayed in the suite and the price is only slightly more than four of us staying in 2 regular rooms. It also came with a beautiful fruit platter for you to enjoy. The suite is very spacious with 2 separate toilets. The bath area has 2 sinks, a shower stall as well as a japanese style bathing area connected to the 2 onsen baths (indoor one is a hinoki wood tub and the outdoor one is a stone one. The outdoor onsen does have a slight privacy issue as there are some residential buildings in a distance. While my mom was a bit too modest to use the outdoor one (which I am not and fully enjoyed it), she did take full advantage of the indoor private onsen. Of course the hotel also has a public onsen for the guests. In fact they have two. One in each towers. I used the one on the top floor in the morning and it was a bless seeing the sunrise while soaking in the hot onsen water. Our package also included both dinner and breakfast that were served at their private dining room. Both meals were done in kaiseki style. We were particularly impressed by their dinner. Not only was it cooked with high quality ingredients and with beautiful presentation, they did not skimp on the quantity as well. Often after eating dinner at other onsen hotel, I would not feel full and actually felt a bit hungry later at night, at Yumotokan the courses kept coming and I was completely stuffed at the end. In fact I did not finish the rice even though it was so yummy (cooked from scratch in front of us with a flamed mini-stove). All in all, a very satisfactory experience. I can recommend anyone who comes to Kyoto/Osaka and wants an excursion and experiences the traditional Japanese onsen.

Booked a room with an in room onsen overlooking the lake which was amazing Staff went above and beyond and specifically Ziggy who helped me retrieve an item I had left behind. Amazing Kaiseki meal Would highly recommend for an amazing onsen experience.

Stayed at Youzanso during late March 2023. It was during the cherry blossom season. We (family of four) had the room with the Lake Otsu view and private bath. The room was sufficient for 4 of us but I wouldn't call it spacious. However, the room and bathroom were clean. The room came with dinner and breakfast for 4 of us and costed about AUD800. The dinner and breakfast was quite good and would recommend to anyone considering the half board. It might get old if u were staying for few days but we were only there for one night. We toured Kyoto for the day and stayed here overnight then went back to kyoto for more sightseeing. It wasn't as convenient as if you stayed in Kyoto but the travel wasn't long or difficult. The property is bit dated and looks more like a hotel than a ryokan. The facilities are clean but also look dated as well. However, the public onsen is great, clean and the outdoor bath is a must. Took this photo of the external bath when no one was present and the ambiance was really something...

The hotel is very nice and has beautiful lake views and room is also big and nice. However the breakfast in 38Floor staff manager is not so nice and reject client where to sit even other side has many seats for available so I am writing here to tell hotel manager to improve this service attitudes which is not good 👊

My partner and I thorougly enjoyed our stay at Biwako Hotel. All rooms face the beautiful Lake Biwako and the view was perfect. We even caught a snowfall on one of our mornings here. The staff was great and always friendly even when there was a slight language barrier. We tried their breakfast as well which was really good. Highly recommend renting their electric bikes and cycling around the lake during sunset. And also going for the Lake Biwako Cruise! The hotel onsen is wonderful as well, we will definitely be back

The location is very convenient. Near the station, Mall, Convenience store and different restaurants. They have good breakfast with many options. I also love their onsen. At that time I was able to enjoy soaking because I was alone. I enjoyed my stay.

基本的なサービスはFineという事で満足しています。ちょっと思う事は予約して行ったのですがどこを利用したら良いか分からなかったので確定時に部屋番号なりを教えて欲しいです。ホテルの性質上確保できないのかもですがなるべく早くすんなりだと助かりますね。あとこれはしたか無いですがタバコ臭が…これも禁煙とかあり得ないので仕方ないですがそれが気になりました。 ロケーション的には周りは何も無いですが車なら市街地に割とすぐですしアウトレットに行くのにも良い位置かと。

一ヶ月ちょっと前に、急遽の用事でサイトを通さずに2泊、今回は、空きを確認したいのもあり、サイトを通して一泊しました。 ホテル近くに用事があり、前入りして、ブレーメの丘で遊びました。 スタッフさんは、にこやかで丁寧です。小学生の子供にも、丁寧に声をかけてくださり、子供も喜んでました。 お風呂は、大浴場があり、一つ大きなお風呂があります。入りたては熱く感じましたが、直ぐにちょうど良くなり疲れが癒やされました。清潔感のある脱衣室と浴室で、苦手なヌメリ感もなく安心して入れました。 朝食は、定番ものもあるようですが、ほとんどはメニューが変わってました。ここのスタッフさんも、とても丁寧な方々で、おかずが減ると直ぐに交換してくださってました。食器の返却棚近くに座りましたが、不快な量にならないように、かなりの頻度で回収してくださってました。朝から気持ちが良かったです。 子供は、塩焼きそば 私は、山芋の天ぷらと、八宝菜みたいなねが美味しかったです。 主人も、美味しいと色々おかわりしてました。 廊下は、静かで、他の部屋からの音や声は聞こえずでした。 部屋の位置によっては、線路沿いになり、地元にはない電車が見れます(笑)子供は、始発電車の確認作業が見れて大興奮でした！ こんなにリーズナブルなのに、質が高くてスゴいです。また絶対に泊まりに来ます。